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Lake Crackenback Resort & Spa

4.5 star property
Luxury aparthotel with full-service spa and golf course

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December 2024
January 2025

Photo gallery for Lake Crackenback Resort & Spa

Lake
Exterior
Living area
Snow and ski sports
Individually decorated, individually furnished, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry
  • Barbecue grill
    Barbecue grill
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Studio

Individually decorated, individually furnished, iron/ironing board

Standard Studio

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
TV
Private bathroom
Hairdryer
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Chalet, 1 Bedroom

Individually decorated, individually furnished, iron/ironing board

Standard Chalet, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very good, (875)
The price is S$165
includes taxes & fees
24 Nov - 25 Nov
Horizons Lake Jindabyne
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About the area

Map
1650 Alpine Way, Crackenback, NSW, 2627

What's nearby

  • Lake Crackenback - 1 min walk - 0.1 km
  • Kosciuszko National Park - 13 min walk - 1.1 km
  • Perisher Ski Resort - 33 min drive - 44.7 km
  • Smiggin Holes Ski Resort - 36 min drive - 45.2 km
  • Guthega Ski Area - 50 min drive - 53.4 km

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 4 min drive
  • Perisher Ski Tube Station - 64 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 143 min drive

Restaurants

  • ‪Lil Orbits - ‬34 min drive
  • ‪Mid Perisher Centre - ‬40 min drive
  • ‪Brunelli's Cafe - ‬35 min drive
  • ‪Jax Bar & Chargrill - ‬35 min drive
  • ‪The Pub - ‬35 min drive

About this property

Lake Crackenback Resort & Spa

Luxury aparthotel with full-service spa and golf course
Along with a full-service spa, this aparthotel has a golf course and an indoor pool. Self parking is free. Other amenities include a restaurant, a fitness centre and outdoor tennis courts. Each apartment provides a microwave and a coffee/tea maker, plus a stovetop and a TV with cable channels. A hairdryer, a shower and a phone are among the other amenities that guests will find. Limited housekeeping is available.
Lake Crackenback Resort & Spa offers 40 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Cable televisions are provided. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a limited basis.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa & Wellness Centre has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is open daily.

Languages

English

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Sauna

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Perrotta's Italian

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 30-inch TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift

Services and conveniences

  • Guidebooks
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Local maps
  • Newspapers in lobby (surcharge)
  • Phone
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On a lake
  • On a river

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Archery
  • Basketball
  • Bicycle rentals
  • Ecotours
  • Fishing
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Rowing/canoeing
  • Segway rentals/tours
  • Ski equipment rentals
  • Volleyball
  • Yoga classes
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 40 units
  • Bicycle rentals
  • Ecotours
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

Does Lake Crackenback Resort & Spa have a pool?

Yes, this property has an indoor pool.

Is Lake Crackenback Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lake Crackenback Resort & Spa?

Self-parking is free at this property.

What time is check-in at Lake Crackenback Resort & Spa?

Check-in start time: 3 PM; check-in end time: 6 PM.

What time is check-out at Lake Crackenback Resort & Spa?

Checkout is at 10 AM.

Where is Lake Crackenback Resort & Spa located?

Situated on a river, this luxury aparthotel is within a 15-minute walk of Lake Crackenback, Kosciuszko National Park, and Kosciuszko National Park. Easy-Does-It Quad Chair and Gunbarrel Express Quad Chair are also within 12 miles (20 km). Ski Tube Bullocks Flat Terminal Station is 27 minutes by foot.

Lake Crackenback Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 96 reviews" "
Rating 8 - Good. 26 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Stayed 4 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Fantastic stay
Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)
Stayed 2 nights in Feb 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Jan 2023

6/10 Okay

Jonathan

Travelled with partner
For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort
Absolutely beautiful location
Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Stayed 2 nights in Apr 2021

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
All the restaurants in the area are closed in Summer.
Stayed 2 nights in Feb 2020

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast are great. Lovely environment. Very good stay for family
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Ian

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great studio. Had full kitchen facilities if not small. Was clean and well designed.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
This is a managed development of owner occupied homes Unfortunately all the properties are different therefore the receptionist was not able to give us all the relevant information about our accommodation
Stayed 3 nights in Oct 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation
Wonderful place near ski tube. We had a huge 2 bedroom Chalet with heaps of room and space and comfy beds. Breakfast could be improved.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New build accomodation lacking a bit of character and more compact than what is shown in photos. Site facilities great and very handy to ski tube.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing spot for a luxury break in the snow. The breakfast's each day are lovely and the staff attentive and friendly, best scrambled eggs ever. The ducks on the lake are a welcome addition.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
It’s amazing. The views. The accommodation. The food. We had the best time
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine but expensive
Good stay overall. On the expensive side. Chalet was super clean except lots of trash under the sofa (2 bottles and an apple). The chalet did not have any privacy or views, had to keep all curtains closed. Some of the resort equipment needs maintenance, e.g. arrows and trampoline. Breakfast was ok, no revelation.
Stayed 3 nights in Jul 2019