Palace Resorts, Cozumel hotels

"Exotic, beautiful, helpful and friendly staff! "

"Great beach, food, accessibility for diving, cycling and more. Rooms are small, but you aren’t there to stay in your room all day."

"15 minute drive to down town,the only down side during my stay main swimming pool not available due to remodel and also the elevator closed to my unit was undergoing an upgrade,the noise was moderate. Staff was very friendly.overall we had a good experience. "

"Best food ever!"

"All was great"

"My husband and I stayed here for a week. It was not the nicest all inclusive we’ve stayed at but the staff were incredible - special shout out to Diego, Arbey, & Irving!! The biggest issue we had was maintenance problems. From the beginning of the trip our toilet would constantly run, one sink leaked, and the bathtub only had one working faucet. We did submit multiple maintenance requests and told multiple people but none of the issues were ever fixed. One evening maintenance came by around 5:30pm while we were showering and getting ready for dinner. They said they’d come back in an hour but never did. Pro tip: book excursions through the resort where you can get snorkeling gear for free, NOT from Amstar - the company set up in the lobby. We could have saved a lot for the two of us and when we found out, they wouldn’t refund us. "

"Everyone was so friendly! Mom and I had the perfect getaway! Any issue we had was solved immediately, and conveniently. Best vacation ever!"

"This was my second time coming to a his resort! Loved the closeness of everything, beach, pool dining, bar! Staff is amazing super friendly and very kind. They got to know each of us. I highly recommend the spa! Hydro therapy and full massage was out of this world! Was bummed by the food options, but you get what you paid for. The staff went out of their way to help accommodate to your desires! "

"Right across the street from Marine World "