Four Seasons, Cozumel hotels

"we come stay here at least 3 times a year . always get experience. the staff that we see Sinthia , Vincente, Gustavo and sergio and Ellie at desk are always so pleasant and helpful. we recommend this place to friends and family "

"Staff were incredible and a highlight of this experience! All were so kind, knowledgeable, and had smiles the whole time. 10/10!"

"Palace resorts are amazing. Our 4th visit to one. This resort is small but it made our trip that more memorable. The guests and staff were all amazing. Activities were plentiful and we discovered snorkeling a few steps away from your lounge chair.. "

"Our family of four enjoyed the resort. Staff were amazing! Our room did have a funky smell but it was clean. The food was good for an all inclusive resort. "

"Everything here was wonderful. The beach was amazing!"

"The rooms were great. We like this property a lot. My 94 yr old mom can easily get to the beach and in the ocean. The staff is very helpful and kind. Beach food service from Julio was very nice. Looking forward to coming back. "

"Great property and great staff! We’ve been here 5 times now and will be back. The staff is amazing!"

"Getting a room on the backside, away from the ocean, there are a couple nightclubs / bars that play band music until 11:00 p.m. or later. It can be very loud. Ocean view is much quieter! Great staff, very friendly and helpful. The breakfast is just what I needed to get my day starting off right."

"Our AC barely worked, even after staff coming to fix it. Housekeeping was great, food was ok, staff was friendly for the most part. But it is lacking a good area to sit in a bar setting... the main "night time" bar didn't open until 9pm so if you eat an early supper, you have a couple hours with nothing to do, no where to go other than the tanning chairs, Sky Bar (which fills up fast - limited seating) or your room. Staff are pushy for trying to get you to buy their "preferred" packages. Heard from a few people they have let the place go but it was still in decent shape. "