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SureStay Hotel by Best Western Florence

2.5 star property
Hotel with free parking, in the vicinity of Northern Kentucky Convention Center

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Coffee service
Reception
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
The current price is S$82
includes taxes & fees
10 Jul - 11 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
8075 Steilen Dr, Florence, KY, 41042

What's nearby

  • UC Health Stadium - 3 min walk - 0.3 km
  • Florence Antique Mall - 14 min walk - 1.2 km
  • Florence Mall - 2 min drive - 1.8 km
  • Turfway Crossing - 4 min drive - 5.8 km
  • Creation Museum - 20 min drive - 32.1 km

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪The Food Court at Florence Mall - ‬3 min drive
  • ‪White Castle - ‬4 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

SureStay Hotel by Best Western Florence

Hotel near Northern Kentucky Convention Center
At SureStay Hotel by Best Western Florence, you can look forward to laundry facilities, a 24-hour gym and a 24-hour business centre. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Coffee/tea in reception, a vending machine and a front desk safe
  • Smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

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Lobby

Days Inn by Wyndham Florence Cincinnati Area

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
8.0 out of 10, Very good, 526 reviews
The price is S$89
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

Is SureStay Hotel by Best Western Florence pet-friendly?

Yes, SureStay Hotel by Best Western Florence allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Florence?

As of 7 Jul, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Florence on 10 Jul, 2025 start from S$81.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Florence?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Florence?

Check-in start time: 4:00 PM; check-in end time: 3:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Florence?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Florence located?

Situated in the business district, this hotel is within 16 mi (25 km) of Northern Kentucky Convention Center, Paycor Stadium and Newport on the Levee. Cincinnati Music Hall and Hard Rock Casino Cincinnati are also within 16 mi (25 km).

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SureStay Hotel by Best Western Florence Reviews

Reviews

6.0
Rating 10 - Excellent. 194 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 158 out of 1001 reviews
Rating 2 - Terrible. 253 out of 1001 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10

Lower than the low budget hotels in the area.
Stayed 3 nights in May 2025

10/10

The rooms were really nice. King bed was huge and clean. Such a cheap price for great quality!! Staff were really friendly too.
Stayed 3 nights in May 2025

2/10

Unfortunately, although we purchased a non-smoking room, the entire facility smelled like smoke. Also, the premises were not secure nor were the common areas air conditioned. The lock on the room door did not function properly as well.
Stayed 1 night in Jun 2025

10/10

Rooms were clean only thing was the parking lot was littered with trash, clothese and other junk. Besides the parking lot enjoyed the stay
Stayed 2 nights in Apr 2025

2/10

The facility was like what was advertised on the site , it felt unsafe , no security, place is out dated needs a lot of updates and better room service
Stayed 2 nights in May 2025

2/10

Worst stay ever go in the room bed was broken air unit was unplugged tv not working go downstairs to get a new room get one and the electric outlets wasn’t working for cpap had to go back to previous room bathroom was disgusting
Stayed 1 night in Jun 2025

6/10

It was a good value for the price. The breakfast was better then expected with more options than prepackaged pastrys and granola bars.
Stayed 1 night in Mar 2025

4/10

Sleep
Stayed 1 night in Apr 2025

2/10

The hotel was terrible, I did not feel safe and did not stay! Was told I would get a refund, did not get refund. Was very disappointed with Expedia , the pictures were completely false. Not a safe place for two women by there self! Room was so nasty!!
Stayed 1 night in May 2025

4/10

The staff were nice. However, the compliments end there. The bathroom in my room was filthy and it smelled like cigarettes. They also have a crowd of people loitering in front of the hotel at all hours, drinking and smoking right near the entrance. It’s just super ghetto and based on the reviews the owners don’t care enough to take any corrective action. I won’t be staying here again.
Stayed 2 nights in May 2025

2/10

Front desk receptionist was so friendly. The hotel smelled like mold or mildew. We get in the room and it’s absolutely ridiculous. There’s a towel under the fridge, I guess it’s leaking. There was a towel behind the water head. The room was dirty and the walls needed repaired.
Stayed 2 nights in May 2025

6/10

The hallway smelled like cigarette smoke. The clothes rack was broke The reading lite by the bed was hanging down The chair was missing a wheel The room was clean The breakfast was cereal, oatmeal or mini donuts Coffee and orange juice
Stayed 4 nights in May 2025

2/10

Toilet was stopped up,the carpet by the front door was ripped carpet was dirty ,will not stay again
Stayed 3 nights in Apr 2025

4/10

I guess you get what you pay for but it was pretty terrible all around
Stayed 2 nights in Apr 2025

8/10

Good location
Stayed 1 night in Sep 2024

4/10

Its definitely not a place to take the family even for a night.
Stayed 1 night in Mar 2025

2/10

They city was not bad but the hotel was not clean. Had to kill a critter, blankets had holes and burn marks, stained towels had other people's hair...
Stayed 2 nights in Apr 2025

2/10

Property smelled bad. When we left all our belongings smelled bad and we did too. Inside, there were people yelling, dog's barking, and it smelled bad. The clients seemed very low class. The bedside lights and outlets didnt work. The light switches are all upside down and the bathroom condition was rough (unpainted patches, hanging toilet paper holder, dog damaged door knob, etc.).
Stayed 1 night in May 2025

10/10

Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Stayed 3 nights in Oct 2024

2/10

I don't like that I noticed bugs crawling on microwave table,picture frame,and corner of bed immediately,and the toilet hadn't been cleaned,I returned to front desk immediately. After explaining and getting on phone with Expedia,that took 2 hours,then my refund was supposed to be next morning,instead of right then,per hotel and Expedia now I'm being told theirs nothing Expedia can do. Well that's unacceptable, people shouldn't get robbed,while hotel with bugs and large company for profit of my reservations, decide I'm the one stuck paying for a infested room that I didn't stay in. IS THIS STziLL AMERICA???
Stayed 1 night in May 2025

6/10

Room and hall smelled like old smoke
Stayed 1 night in Mar 2025

4/10

It was ok, but overall very disappointing. The hotel smelled heavily of cigarette smoke . You couldn’t turn off the water in the shower— it was running a little when I got there and I couldn’t get it off. The hallways were dirty.
Stayed 2 nights in Apr 2025

8/10

???
Stayed 3 nights in Mar 2025

2/10

The room was nasty they left draws in my room, old water bottles that smell was terrible that she had yellow stains on them in the beds were hard this is only somewhere to save if you’re homeless like on the street.
Stayed 1 night in Feb 2025

8/10

barking dog
Stayed 3 nights in May 2024