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"Harold the General Manager made sure everything was perfect. His attention to detail is outstanding. Everyone was so warm and welcoming from the beginning to the end. From the friendly and professional staff in the ski room, Hugo and the girls at reception, the shuttle bus service, the concierge making all our bookings, the exceptional gourmet buffet breakfast every morning, the lounge area where we sat and listened to the piano being played beautifully by the fireplace. Stayed for a week, could have stayed forever. The views whilst having breakfast are breathtaking, as are the views in our room. And the best part is you are steps away from the snow and skiing. Perfection!"

"Katya at the front desk was exceptional! Very cozy hotel, great location, and very accommodating with local transfers."

"it's a property that deserves the 5-star rating. The staff is very friendly and helpful.The room was great with a view of the city. All in all, it was a perfect stay. Thank you"

"I would highly recommend this property, the price and all the accommodations met or exceeded expectations"

"The staff are very friendly and professional "

"We loved our time here. We came in summer, and the water park adjacent was pretty great, even though the wave pool was down for repairs on the day we went. We also walked 5 min to the escalators up to 1650 to eat. This was really nice not to use the car. All employees were great, but especially Ali for valet parking and Claire at reception helped us very much. My only small complaint is that I am very sensitive to scents and get headaches and the hotel makes liberal use of fragrances. I wish they toned it down a bit. But otherwise great. Breakfast was outstanding too. "

"Such kind professional friendly staff Amazing location Great food Recommend this hotel Thank you"

"Very nice hotel"

"Great value for money spent Team is friendly and helpful Coming back soon Best, Serge"