Hotel Riu Latino - Adults Only - All Inclusive

4.0 star property
Elegant adults-only hotel on the beach

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Riu Latino - Adults Only - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Aerial view
Free minibar, in-room safe, blackout curtains, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; international cuisine
Fitness facility
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Available filters for rooms
Showing 46 of 46 rooms

Double Room, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Courtyard View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up, L)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Courtyard View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Sea View, Oceanfront (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up, M)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Courtyard View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Map
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 5 min drive
  • Mujeres Beach - 7 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive
  • Dolphin Discovery - 90 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Isla Blanca - ‬20 min walk
  • ‪So Cal Gourmet Food Emporium - ‬3 min drive
  • ‪Guy's Burger Joint - ‬3 min drive
  • ‪Flavors - ‬7 min walk
  • ‪Mar - ‬9 min walk

About this property

Hotel Riu Latino - Adults Only - All Inclusive

Upscale all-inclusive hotel next to a golf course
Take advantage of a free breakfast buffet, free water park access and 2 swim-up bars at Hotel Riu Latino - Adults Only - All Inclusive. This hotel is a great place to bask in the sun with a white sand beach, sunloungers and scuba diving. Treat yourself to aromatherapy, a facial or a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy on-site activities, such as boat tours, snorkelling and kayaking. In addition to 2 poolside bars and a corner/local shop, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • 5 outdoor pools with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • A 24-hour front desk, a lift and a vending machine
  • ATM/banking services, a computer station and barbecues
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 594 rooms feature comforts, such as laptop-compatible safes and air conditioning, as well as thoughtful touches, such as free stocked minibars and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch plasma TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and ceiling fans

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Geisha
  • Kulinarium
  • Milan
  • Moctezuma
  • Steakhouse

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with satellite channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Riu Latino Inclusive
Hotel Riu Palace Kukulkan
Riu Latino Adults Only All Inclusive
Hotel Riu Latino Adults Only All Inclusive
Hotel Riu Latino - Adults Only - All Inclusive Hotel
Hotel Riu Latino - Adults Only - All Inclusive Costa Mujeres

Frequently asked questions

Does Hotel Riu Latino - Adults Only - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Hotel Riu Latino - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Latino - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Latino - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Latino - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Latino - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Riu Latino - Adults Only - All Inclusive located?

Located in Costa Mujeres, this beachfront hotel is next to a golf course, 1.7 mi (2.7 km) from Playa Mujeres Golf Club, and 2.1 mi (3.4 km) from Mujeres Beach. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 miles (10 km).

Hotel Riu Latino - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1037 reviews" "
Rating 8 - Good. 256 out of 1037 reviews" "
Rating 6 - Okay. 111 out of 1037 reviews" "
Rating 4 - Poor. 51 out of 1037 reviews" "
Rating 2 - Terrible. 45 out of 1037 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abubakarr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went on our honeymoon. Upon arrival we were greeted with cold drinks and the front desk staff upgraded our wonderful room. The next day we met a surprise bottle of Champagne in our room. The property is lovely and clean. The hotel staff are extraordinary and they their job and it was quite easy to communicate with them. Marlene was a great server. She can go above and beyond to make your day. The pools were awesome let alone the RIU and pink parties. I can’t wait to see this beautiful place again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the resort besides the elevators. The only elevators are in the main lobby...so coming back from the club at night was not fun...also no room service.
Stayed 4 nights in Oct 2024

8/10 Good

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff are very nice and hard working! We didn’t care for the food options as most of them are time limited - when people are of vacation there should be access to food 24/7 at least one restaurant and/ or have food room service. The emergency alert system went off almost daily which scared us and it were false alarms.
Stayed 6 nights in Oct 2024

10/10 Excellent

Pavel Mikhaylovich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Alyssa

Stayed 7 nights in Oct 2024

6/10 Okay

dominick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Extremely well taken care of property. No food options at lunch except for buffet. Food well below average. Very bad. Always the same food. No real coffee shop, no room or bar service. I would definitely not go back. So many other better options similarly priced.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t find anything to complain about this place besides the fact the trip had to come to an end! Overall excellent location, staff & food were top notch.
Stayed 5 nights in Oct 2024

10/10 Excellent

Tarsha, seat Pleasant

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay at this property. However you need more restrooms on this property this size.
Stayed 6 nights in Oct 2024

8/10 Good

Thach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Joselito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service front desk, dinning staff, entertainment staff, everyone was excelent.
Stayed 7 nights in Oct 2024

4/10 Poor

Muthukumarappan, Greenwood Village

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel was clean and had nice beach access. That’s where it all ended. Very limited food options and the food taste was very poor. Staff service is a hit or miss. Eventhough this hotel is new it felt like the Motel 6 of resorts. First day no hot water in my room and couldn’t call the front desk because outgoing calls wouldn’t work in my room. They fixed the hot water issue immediately but the outgoing calls never worked in my room. Food was not good at all and thats my biggest issue with this hotel.
Stayed 5 nights in Oct 2024

2/10 Terrible

Taya Rilee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is nonexistent and service was not great. The excursions were not worth the amount that was paid and transportation once again was nonexistent. You will receive subpar service at this hotel, if you want a more attentive environment I would book elsewhere.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sonya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the RIU brand and this property was no exception. Great service, good food and drinks, rooms confy and property is well maintained. The beach is beautiful amd we love all the pools with different vibes to each one, so you can spend your day at a location that suits you. Would book again!
Stayed 5 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort but they the food needs to be better
Stayed 7 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Manuel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 4 nights in Oct 2024

6/10 Okay

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My number one complaint is the food. It was absolutely horrible. Nothing was seasoned, nothing had salt, textures were off. It’s a 20-30 minute drive to the nearest food options so if you are a foodie this is probably not for you. Number two complaint is the construction next door. There’s not much the hotel can do about that and they did accommodate us in changing rooms, but if you get a courtyard room you likely will get stuck facing construction. The rooms were clean and the staff was accommodating. The drinks were plenty. Overall, we made the best of the trip and had a good time but I would not stay again.
Stayed 4 nights in Oct 2024

6/10 Okay

adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, but no room service.
Stayed 4 nights in Oct 2024

8/10 Good

Gabriela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was beautiful and the staff was amazing .
Stayed 4 nights in Oct 2024

8/10 Good

marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and my room was really nice. Would stay here again
Stayed 2 nights in Oct 2024

10/10 Excellent

Ethan Michael, Bronx

Stayed 12 nights in Sep 2024

6/10 Okay

Leslie

Travelled with family
Liked: Property conditions & facilities
The staff (outside of the wait staff) when approached individually were rude. The staff also allowed a man to (apparently i can use the phrase that ehymes with rex because it is censored) harass several woman in the pool on multiple days despite it being reported.
Stayed 5 nights in Oct 2024

8/10 Good

Prisilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a the best 4 days free ever. 🍺🍺🍺🍺
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and helpful staff, clean and great food selection
Stayed 6 nights in Oct 2024