Hotel Riu Latino - Adults Only

4.0 star property
Elegant adults-only hotel on the beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Latino - Adults Only

5 outdoor pools, pool umbrellas, pool loungers
Poolside bar
Aerial view
Aerial view
Nightclub
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • All-inclusive
    All-inclusive

Get more when you're a member

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 46 of 46 rooms

Double Room, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Courtyard View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up, L)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Courtyard View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Sea View, Oceanfront (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up, M)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Courtyard View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
2 bedrooms
Blackout curtains
Hairdryer
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CAN)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 2.7 km
  • Punta Sam Ferry Terminal - 7 min drive - 6.1 km
  • Mujeres Beach - 12 min drive - 4.5 km
  • Ultramar Ferry Puerto Juárez - 13 min drive - 12.0 km
  • Cancun Mall - 16 min drive - 14.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • ‪Isla Blanca - ‬3 min drive
  • ‪So Cal Gourmet Food Emporium - ‬3 min drive
  • ‪Flavors - ‬8 min walk
  • ‪Mar - ‬9 min walk
  • ‪Braza Grill - ‬3 min drive

About this property

Hotel Riu Latino - Adults Only

Upscale all-inclusive hotel near Playa Mujeres Golf Club
Take advantage of a free breakfast buffet, an adjacent golf course and free water park access at Hotel Riu Latino - Adults Only. This hotel is a great place to bask in the sun with a white sand beach, sunloungers and scuba diving. Treat yourself to aromatherapy, a facial or a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy on-site activities, such as boat tours, snorkelling and kayaking. In addition to 2 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • 5 outdoor pools with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • A 24-hour front desk, a lift and a vending machine
  • ATM/banking services, a computer station and barbecues
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 594 rooms feature comforts, such as laptop-compatible safes and air conditioning, as well as thoughtful touches, such as free stocked minibars and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch plasma TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and ceiling fans

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Geisha
  • Kulinarium
  • Milan
  • Moctezuma
  • Steakhouse

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with satellite channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Riu Latino Costa Mujeres
Hotel Riu Palace Kukulkan
Hotel Riu Latino - Adults Only Hotel
Riu Latino Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Latino - Adults Only have a pool?

Yes, this property has 5 outdoor pools.

Is Hotel Riu Latino - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Latino - Adults Only?

Self-parking is free at this property.

What time is check-in at Hotel Riu Latino - Adults Only?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Latino - Adults Only?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Latino - Adults Only?

Yes, the property is all-inclusive.

Where is Hotel Riu Latino - Adults Only located?

Located in Costa Mujeres, this beachfront hotel is next to a golf course, 1.7 mi (2.8 km) from Playa Mujeres Golf Club, and 2.1 mi (3.4 km) from Mujeres Beach. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 miles (10 km).

Hotel Riu Latino - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1068 reviews" "
Rating 8 - Good. 262 out of 1068 reviews" "
Rating 6 - Okay. 114 out of 1068 reviews" "
Rating 4 - Poor. 54 out of 1068 reviews" "
Rating 2 - Terrible. 45 out of 1068 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Stayed 5 nights in Aug 2024

10/10 Excellent

Bernhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how luxurious the place was and how friendly the staff was and clean things were! The part about wasn’t so good was it was too noisy too late made it harder to get some sleep due to stayers not the resort.
Stayed 6 nights in Nov 2024

10/10 Excellent

Allyson

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet exceeded expectations! The staff made the stay! Everyone was very nice and accommodating. Jehu at the pool side bar was our favorite, he always remembered our group of 4. The Resort was always being cleaned, grounds were impeccable.
Stayed 4 nights in Nov 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the staff is very friendly although I think most restaurants are under staffed. The beach area is very far away.
Stayed 7 nights in Nov 2024

10/10 Excellent

Linet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing time! Only thing I do want to maybe mention is the music being played at the pool areas! But other than that thank you for everything and staffs attention! Brian in the buffet area Jehu in the bar area made it very fun and amazing time for us!!!!! Maybe another thing in the 24hr bar area the men at the bar So RUDE unless they see American money they will offer to help us but the time at the club at the resort was amazing!! THANK YOU RUI FOR YOUR ATTENTION AND HOSPITALITY WE WILL BE BACK!
Stayed 4 nights in Nov 2024

4/10 Poor

Ashlee

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rude check in staff, would not uphold the $200 USD Spa credit said not their problem. Manager was rude about it. Food just okay. No room service. Entertainment wasn’t great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Omid

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect and all in one resort for different tasets and interests. Great service and staff. Highly recommended.
Stayed 8 nights in Nov 2024

8/10 Good

Fernando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need to improve the transportation
Stayed 5 nights in Nov 2024

10/10 Excellent

Laquia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful but pretty far from everything (about a 45 min drive anywhere). Private dinner, 10 out of 10 HIGHLY RECOMMEND! The other food is regular resort food, nothing special. No room service and the 24 hour food is more of a vending area where you heat up your own burger, burritos or hot dogs. Very clean, drinks were good, not watered down. Staff is amazing!
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Reagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Molly

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Watched someone get shot on my sister’s birthday. No one helped this person. They just sat there bleeding out on a lounge chair for a while.
Stayed 5 nights in Nov 2024

8/10 Good

Trish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was beautiful. However, for an adults only resort, the entertainment was very lame and boring. Riu parties were at other Riu resorts with kids! So we were disappointed with this aspect! Riu adults only resorts should cater more towards adults and have adult style entertainment. The pool games were games we could buy at Walmart and I was looking forward to BINGO as I have played at other RIUs but the Riu Latino handed me a 2x2 piece of paper with a tooth pick and didn’t explain how to play even after I asked . There was no BINGO on the board!
Stayed 7 nights in Nov 2024

10/10 Excellent

Evgenii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 7 nights in Nov 2024

10/10 Excellent

LASHAY R.

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with lots of activities. Celebrated my birthday there and everyone made it super special. Can't wait to go back!!!
Stayed 7 nights in Nov 2024

8/10 Good

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative would be have the restaurants open longer!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds on this property is beautiful! The staff are very pleasant and helpful. The rooms are large and clean. My favorite staff member worked in the buffet and her name is Nelly. I will miss her. This is a mature hotel in my opinion. So entertainment if you are looking to party party, you may have to leave the grounds. I was ok with the alcohol and the relaxation. Overall 9/10. I will be returning!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t receive the credit we were supposed to, and our courtyard view was obstructed by the roof of the first floor. I wouldn’t consider that a courtyard view as we couldn’t see the courtyard. Everything else was amazing. Food was good, beach was beautiful, pools were nice. I would recommend this hotel to friends.
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen Espino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. I had a wonderful experience here. I got to see shows every night and the team does know how to entertain a guest, especially when it comes to dancing. The biffet was great and closed late which i appreciated because i did an excursion and came back to the hotel around 9 pm. The buffet closes at 10:15 pm so i was able to get food and take it to my room. Its very clean and safe. I had a great time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Esperanza Flores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the atmosphere was awesome!
Stayed 3 nights in Nov 2024

10/10 Excellent

Darwin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place and a great time! Highly recommend this resort and I would go back again.

10/10 Excellent

Dawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive that I've been to and I've been to few. I will be back! Staff is wonderful. Resort is beautiful. Glad I booked a "swim up" room which was a good size plunge pool room. Lots of activities on site but can book excursions to go places too. Loved my week here

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al fin no pude usar ninguno de los beneficios , era tan engorroso y tan difícil que preferí no usar nada
Stayed 4 nights in Nov 2024

6/10 Okay

Lucas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not a bad place at all but it’s entertainment is very basic, food is nothing out of this world and gets annoying to eat after, it’s a beautiful place but what they offer is very limiting, not a horrible place but it would be difficult seeing myself go there again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Abubakarr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went on our honeymoon. Upon arrival we were greeted with cold drinks and the front desk staff upgraded our wonderful room. The next day we met a surprise bottle of Champagne in our room. The property is lovely and clean. The hotel staff are extraordinary and they their job and it was quite easy to communicate with them. Marlene was a great server. She can go above and beyond to make your day. The pools were awesome let alone the RIU and pink parties. I can’t wait to see this beautiful place again.
Stayed 4 nights in Oct 2024