2/10 Terrible
Kirk
Business traveller
28 Nov,2024
Disliked: Cleanliness, amenities, property conditions & facilities
It was probably one the worst stays at a hotel that I have ever experienced. Up to and until this stay, i always had very favorable experiences with Hampton Inns. This hotel was under renovation, and I do not believe that it was identified on the Expedia website. The front desk person directed me to their website, and it was annotated there. However, that did me no good since I booked my reservation on the Expedia website. There was furniture and boxes lining the first floor walls, where I stayed; the water pressure was low. I had to inform the front desk person that there was no hot water to which she told me that the hot water had to be left on for at least 20 minutes before it would heat up; it took anywhere from 20 to 25 minutes. The room was dated, hence the ongoing renovations, the wall paper in the bathroom was peeling; the steel lamp bases were rusted; and there was evidence of hair in the bathroom tub. Since I was on a time constraint, I was not able to search for another hotel. I will be as fair as possible, and say that the staff tried to be as accommodating as possible given th extraordinary circumstances. THIS WAS THE WORST!!
Kirk
Stayed 4 nights in Nov 2024