Checked in about three thirty in the afternoon, after driving three and half hours, needed to be at the FCI at eight am the next morning, so felt like RESTING for a while, the lady at the desk was nice and friendly, (small chit chat) about if I would rather have a second floor room, etc. Outside tempature was in the eighties, so when I opened the door to a smoking room, the air conditioner, not even the fan had been turned on, so OH YES it was a smoking room, just happen to have a can of spray air freshner in my car, and it worked wonderfully. Could Best Western afford a $4.00 can of spray? The room was as clean as can be expected for an older establishment, tub and shower clean, but the air vent in the bathroom was brown with dust and cobwebs, guess the maids are like my housekeeper: Clean from their eyes to their elbows!!! At the facility I met two other ladies who had stayed there also, One was told if she were going to the FCI there was a discount, for the other just came up in conservation where they were going and garnered a discount. So there!! the room served my purpose, I booked the room for the price I paid!