"I liked the secure parking garage. The area felt pretty safe."

"The location was great, close to Fisherman's Wharf and downtown attractions. Our room was close to the elevator, convenient. Parking was very low (we just fit in a standard SUV). Security was courteous and very attentive. All areas were well kept, very clean. We had to search to find the fitness ..."

"Very nice just a rough area."

"My family and LOVED our stay at this beautiful hotel. It was very clean, fun, and there is so much to do in the hotel itself including workout at the best hotel gym’s I have ever seen, shop at the mini market, dine at the amazing restaurant, or relax in one of the many chairs/sofa’s/ tables scattered ..."

"Fabulous hotel , although the bar at the Top of the Mark has fallen in service . We waited about 40 minutes to be seated & although a wait person said they would be right back , they didn’t so we left . This at one time was the best bar in San Francisco . No longer"

"Location and cleanliness"