2/10 Terrible
Sean
10 Nov,2024
Liked: Cleanliness
Disliked: Staff & service
I would like someone to contact me about this property and the management. My reservation was confirmed by Expedia after I was called and told my reservation was being cancelled because they were no longer working with third party like Expedia. When I arrived, my reservation was cancelled by the operations maneger Ryan. He never provided me with anything written nor did he let Expedia know. I was shocked that my reservation I made months ago was not valid. Thankfully they had one extra room and I was able to stay. They should not be able to act that way and I think it breaches your contract with them.
Sean
Stayed 1 night in Nov 2024