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Mercure Hotel Köln Belfortstraße

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Mercure Hotel Köln Belfortstraße

1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe
Indoor pool, pool loungers
Interior detail
Business centre
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Air conditioning
  • 24/7 front desk
The current price is S$140
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 1 Double Bed

1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Apartment, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Select Comfort bed
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Annex Building

1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Standard Room, 1 Single Bed, Annex Building

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Select Comfort bed
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Annex Building

1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Standard Twin Room, Annex Building

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Belfortstrasse 9, Cologne, NW, 50668

What's nearby

  • Cologne Zoo - 11 min walk - 1.0 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Cathedral - 18 min walk - 1.5 km
  • LANXESS Arena - 5 min drive - 3.6 km
  • Chocolate Museum - 5 min drive - 3.6 km

Getting around

  • Reichenspergerplatz U-Bahn - 3 min walk
  • Hansaring Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Curios Köln - ‬5 min walk
  • ‪Namaste Restaurant - ‬7 min walk
  • ‪Ritter Wülfing - ‬7 min walk
  • ‪Epi - ‬8 min walk
  • ‪Max Stark - ‬5 min walk

About this property

Mercure Hotel Köln Belfortstraße

Upscale eco-certified hotel near Cologne Zoo
Located close to Kleinbahn im Rheinpark and Cologne Cable Car, Mercure Hotel Köln Belfortstraße provides a terrace, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and a gift shop
  • A reception hall, a water dispenser and luggage storage
  • Tour/ticket information, a 24-hour front desk and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 128 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Reusable coffee/tea filters, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED TVs with premium channels
  • Wardrobes/cupboards, highchairs and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - August 2015
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 22 December and 28 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 40 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged
  • Spa fee: EUR 4 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 24 for children
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Frequently asked questions

Does Mercure Hotel Köln Belfortstraße have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Hotel Köln Belfortstraße?

As of 4 Jul, 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Köln Belfortstraße on 3 Aug, 2025 start from S$140.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Köln Belfortstraße pet-friendly?

Yes, Mercure Hotel Köln Belfortstraße allows pets (limit 2 total). There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mercure Hotel Köln Belfortstraße?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Köln Belfortstraße?

Checkout is at noon.

Where is Mercure Hotel Köln Belfortstraße located?

Located in Innenstadt, this spa hotel is within a 15-minute walk of Cologne Cable Car, Cologne Zoo and Musical Dome. Cologne Cathedral and Romano-Germanic Museum are also within 1 mi (2 km). Reichenspergerplatz U-Bahn is only a 3-minute walk and Ebertplatz U-Bahn is 5 minutes.

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Mercure Hotel Köln Belfortstraße Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 210 out of 650 reviews
Rating 8 - Good. 278 out of 650 reviews
Rating 6 - Okay. 111 out of 650 reviews
Rating 4 - Poor. 38 out of 650 reviews
Rating 2 - Terrible. 13 out of 650 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.
Stayed 2 nights in May 2025

10/10

Great breakfast options and friendly staff!
Stayed 1 night in Nov 2024

8/10

Overall good experience
Stayed 6 nights in Feb 2025

10/10

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Stayed 1 night in Dec 2024

8/10

Nice location
Stayed 3 nights in Jul 2024

10/10

Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.
Stayed 3 nights in Dec 2023

10/10

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Stayed 3 nights in Nov 2024

10/10

Great stay. Hotel was walking distance from city but away from hustle and bustle.
Stayed 5 nights in May 2024

10/10

The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.
Stayed 2 nights in Nov 2023

10/10

Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Stayed 2 nights in Oct 2024

10/10

Building was updated recently. Nice rooms with comfortable beds and an excellent breakfast
Stayed 2 nights in Aug 2024

10/10

Exlente
Stayed 2 nights in Dec 2024

8/10

Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.
Stayed 2 nights in Dec 2024

8/10

Is a good hotel for work...
Stayed 1 night in Apr 2024

8/10

Middle quality, i expected same quality as other mercure hotels. Lo ation is not bad, 10 -15 min walking to main station.
Stayed 2 nights in Dec 2024

6/10

The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities
Stayed 1 night in Jan 2025

10/10

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.
Stayed 3 nights in Aug 2024

10/10

Everything was walking distance! If not there are two different trains near the hotel!
Stayed 1 night in May 2024

10/10

Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Stayed 1 night in Aug 2024

10/10

Excellent, staff were extremely brilliant and helpful.
Stayed 4 nights in Jul 2023

8/10

Clean comfortable good price good location
Stayed 1 night in May 2023

8/10

Very clean. Excellent breakfast. Pool is not family friendly. Suites are remodeled apartments in adjacent building.
Stayed 4 nights in Apr 2024

8/10

We were met by friendly and professional staff. Hotel services good not excellent. Great breakfast, however evening restaurant not worth a visit. Great pool
Stayed 3 nights in Jan 2024

10/10

It was a good hotel with a pleasant staff and very good rooms.The only thing what was missing ,some information about the lockers who where not placed in the rooms but on another location.
Stayed 2 nights in Nov 2023

6/10

Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.
Stayed 2 nights in Jul 2024