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Hotel Hayk

3.0 star property
Riverside Cologne hotel connected to the convention centre, steps from Hay Market

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Photo gallery for Hotel Hayk

City view from property
Hypo-allergenic bedding, soundproofing, cots/infant beds, rollaway beds
Flat-screen TV
Hypo-allergenic bedding, soundproofing, cots/infant beds, rollaway beds
Exterior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

View from property

Double Room

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Fan
Hairdryer
Private bathroom
Cable channels
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Apartment (for 5 persons)

Hypo-allergenic bedding, soundproofing, cots/infant beds, rollaway beds

Standard Apartment (for 5 persons)

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
2 bedrooms
  • City view
  • 70 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Apartment (for 6 persons)

Hypo-allergenic bedding, soundproofing, cots/infant beds, rollaway beds

Standard Apartment (for 6 persons)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
3 bedrooms
Hairdryer
  • City view
  • 80 sq m
  • Sleeps 7
  • 3 Queen Beds

View all photos for Standard Apartment (for 4 persons)

Hypo-allergenic bedding, soundproofing, cots/infant beds, rollaway beds

Standard Apartment (for 4 persons)

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Separate bedroom
  • City view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Apartment (for 3 persons)

Hypo-allergenic bedding, soundproofing, cots/infant beds, rollaway beds

Standard Apartment (for 3 persons)

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Separate bedroom
  • City view
  • 45 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds

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About the area

Map
Frankenwerft 9, Cologne, NW, 50667

What's nearby

  • Hay Market - 1 min walk - 0.2 km
  • Old Market - 3 min walk - 0.3 km
  • Chocolate Museum - 7 min walk - 0.7 km
  • Cologne Cathedral - 9 min walk - 0.8 km
  • LANXESS Arena - 18 min walk - 1.6 km

Getting around

  • Heumarkt U-Bahn - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 11 min walk
  • Cologne - Bonn Airport (CGN) - 15 min drive

Restaurants

  • ‪Gilden im Zims - ‬3 min walk
  • ‪XII Apostel - ‬2 min walk
  • ‪Haxenhaus - ‬1 min walk
  • ‪Cafe Extrablatt - ‬7 min walk
  • ‪Black Angus XL Steakhouse - ‬5 min walk

About this property

Hotel Hayk

Hotel near Hay Market
Located close to Old Market and Cologne Cathedral, Hotel Hayk provides a terrace, an art gallery on-site and a shopping centre on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Other perks at this hotel include:
  • Express check-out, laundry services and tour/ticket information
  • Smoke-free property, a dock and luggage storage
  • A front desk safe, a TV in reception and free newspapers
Room features
All guestrooms at Hotel Hayk include comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Heating and fans
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels

Languages

English, German, Russian, Ukranian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 28 per day)

Food and drink

  • A bar/lounge

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Dock
  • On a river
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1770
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 4 per cent for credit card payments
The front desk is open daily from noon - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day.
Cots (infant beds) are available for EUR 18.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 28 per day (394 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per day
  • Rollaway bed fee: EUR 35.0 per day
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Some apartments are located in a separate building approximately 150 meters away from the property.

We should mention

This property does not have any lifts
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hayk Cologne
Hotel Hayk
Hotel Hayk Cologne
Hotel Hayk Hotel
Hotel Hayk Cologne
Hotel Hayk Hotel Cologne

Frequently asked questions

Is Hotel Hayk pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Hayk?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Hayk?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Hayk located?

Located in Innenstadt, this hotel is within a 5-minute walk of Hay Market and Old Market. Chocolate Museum and Cologne Cathedral are also within 15 minutes. Heumarkt U-Bahn is only a 4-minute walk and Deutzer Freiheit U-Bahn is 10 minutes.

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Hotel Hayk Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 56 out of 243 reviews
Rating 8 - Good. 98 out of 243 reviews
Rating 6 - Okay. 49 out of 243 reviews
Rating 4 - Poor. 24 out of 243 reviews
Rating 2 - Terrible. 16 out of 243 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Gracious staff. Clean rooms.
Stayed 1 night in Nov 2021

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort

Super Lage am Rhein

Super Lage
Stayed 1 night in Nov 2021

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness

Für Partyleute super !

Wir waren im App. des Hotel gegenüber vom Päffgen , zum Partyfeiern gut , da sehr zentral. Bad ist sehr klein und alt . Nachts lange laut. Betten sehr bequem.
Stayed 2 nights in Sep 2021

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

6/10 Okay

Mathieu

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2020

8/10 Good

Cassi, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zentral gelegen. Netter Service. Schöner Aufenthalt. Wir waren auf der Durchreise und deshalb nur eine Nacht dort.
Stayed 1 night in Jul 2020

6/10 Okay

Jesper

Liked: Cleanliness, staff & service

God central beligenhed, men slidt

Ligger lige ned til Rhinen og med hyggelig torv med mange restauranter i "baghaven" Få minutters gang fra domkirken. Vi boede i lejlighed i anneks, som havde behagelige senge og udsigt til tovet. Badeværelset var ret lille og generelt var lejligheden slidt. Der blev ikke gjort rent under vores ophold, selvom der står daglig rengøring ved bookning
Stayed 2 nights in Jul 2020

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Brandon

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020

4/10 Poor

Joel

Disliked: Cleanliness, property conditions & facilities, room comfort

Is NOT in the building in the Pic - DANGEROUS

The property is not in the building in the picture, it is however close-by and still in a 'good' location. The property has been fitted and maintained to a hostel/student-standard. Having consulted with my UK Gas Safe engineer whilst at the property this boiler which is located in the hallway wouldn't meet UK standards for gas safety. I was concerned at what appears to be an inspection point in the flue (pictured) which hasn't been recovered DESPITE BEING ON THE 3RD FLOOR IN A BUILDING WITH MULTIPLE APARTMENTS THIS HAS NO SMOKE DETECTOR LET ALONE A CARBON MONOXIDE DETECTOR. I thought German standards were higher than this.
Stayed 3 nights in Feb 2020

10/10 Excellent

Genesee D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful location!

Great location right on the river Rhine, within walking distance to the cathedral, downtown. Hop on the tram around the corner and get wherever you want to go. The room was lovely as advertised and the staff were very accommodating. Would absolutely stay again:)
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Paul R., Neustadt an der Weinstrasse, Germany

Liked: Cleanliness, check-in, communication, location, listing accuracy

Charming Cologne

The location was great, just two blocks to the Christmas market and right along the walk. Great restaurants all around.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Personal war sehr freundlich , aber Hotel ist auf keinen Fall drei Sterne wert . Im Eingang und einem Zimmer muffeliger Geruch.Das Bad ist alt und ungemütlich, am Fenster verschimmelt. Für eine Nacht war es okay, aber nicht für längeren Aufenthalt. Das Appartement ist nicht Gästeorientiert ausgestattet : die Mikrowelle kaputt, Wasserkocher und Kaffeemaschine sind zwar da, aber man darf den Teebeutel nicht vergessen, sonst gibt es keinen Tee. Da wir sehr spät angereist sind , gab es keine Möglichkeit was zu kaufen . Auch Hygieneartikel fehlten, ausser Handseife ist nichts da gewesen. Ich hoffe, dass die Hotelbesitzer dies zur Kenntnis nehmen und für andere Gäste den Aufenthalt angenehmer machen .
Stayed 1 night in Dec 2019

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Kerim

Liked: Cleanliness, property conditions & facilities, room comfort

Eski, temiz, merkeze yakın.

Her ne kadar yorumlarda, başka binaya gitme ihtimalimiz olduğunu öğrenmiş olsam da, fotoğraflarda görülen, üzerinde Hotel Hayk yazan binada, nehre bakan bir odada kaldık. Resepsiyondaki kişinin ilgisi ve İngilizce'si, kişinin Alman olduğunu düşününce çok da rahatsız etmedi. Oda üst kattaydı ve ağır bavulumuzu, daracık merdivenlerden yukarı çıkarmak zorunda kaldım (evet, asansör yok). Odaya girdiğimizde, iki single yatak ve daha sonra odaya konulmuş bir yatakla karşılaştık (rezervasyonda king size bed olarak görünmekteydi). Odadaki eşyalar nispeten temiz olmakla birlikte gayet eskiydiler. Tüm bunlara rağmen, otelin konumu, kısa bir süre kalmış olmamız, oteli dayanılabilir kıldı.
Stayed 2 nights in Dec 2019

10/10 Excellent

Celien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel, goede service Enige minpuntje is dat de douche niet zo goed werkt
Stayed 1 night in Dec 2019

10/10 Excellent

ChristianGerken, Nähe zu Verden/Aller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine sehr schöne und nette Unterkunft in der Kölner Altstadt. Das Personal ist nett und zuvor kommend.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable and clean. Everything we needed!
Stayed 3 nights in Dec 2019

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goede ligging,vriendelijke service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Frühstück hätte besser sein können....
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt am Rhein, Innenstadt. kleines Hotel. Urig. Super Bett. Bad könnte besser instand gehalten sein. Kein Aufzug.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019