See all properties

Cleveland Marriott Downtown at Key Tower

4.0 star property
Hotel with 3 restaurants, a short walk to JACK Cleveland Casino

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cleveland Marriott Downtown at Key Tower

Property amenity
Meeting facility
Coffee shop
Bar (on property)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Parking available
The price is S$271
includes taxes & fees
5 Jan - 6 Jan,2025

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Pillow menu
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Pillow menu
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Club Studio Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Pillow menu
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 21.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Lake View, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Lake View, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 21.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 21.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 21.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 21.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 22 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 Double Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - double
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 Double Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Hilton Cleveland Downtown

Pool
Pet-friendly
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (1005)
The price is S$268
includes taxes & fees
30 Dec - 31 Dec
Hilton Cleveland Downtown
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1360 West Mall Drive, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland - 6 min walk - 0.5 km
  • JACK Cleveland Casino - 7 min walk - 0.6 km
  • Huntington Bank Field - 11 min walk - 1.0 km
  • Rock and Roll Hall of Fame - 13 min walk - 1.2 km
  • Progressive Field - 15 min walk - 1.3 km

Getting around

  • Tower City-Public Square Station - 10 min walk
  • Cleveland Station - 14 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Jack Cleveland Casino - ‬6 min walk
  • ‪The Arcade - ‬7 min walk
  • ‪Rosie & Rocco's - ‬6 min walk
  • ‪Jake's - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk

About this property

Cleveland Marriott Downtown at Key Tower

Upscale hotel near Huntington Bank Field
Near Huntington Convention Center of Cleveland and JACK Cleveland Casino, Cleveland Marriott Downtown at Key Tower provides a corner/local shop, a firepit and a garden. Indulge in a massage, a facial and a body wrap at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Fitness classes are offered at the health club; the property also has a hair salon, a bar and conference space. Stay connected with free WiFi in public areas.
Additional perks include:
  • Valet parking (surcharge), express check-out and a 24-hour front desk
  • Multilingual staff, ATM/banking services and concierge services
  • A ballroom, massage treatment rooms and a gift shop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 400 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/bath combinations
  • Fridges, free infant beds and cable channels

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Greatroom
  • Il Venetian
  • Marble Room Sushi
  • Savour Coffee and Creatio

Things to do

  • Fitness classes
  • Full-service spa
  • Health club

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 17,918 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
7 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Marriott Downtown Key Center
Key Marriott
Marriott Key
Marriott Key Hotel
Marriott Key Hotel Cleveland Downtown Center
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Marriott Downtown Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Is Cleveland Marriott Downtown at Key Tower pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 100.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Cleveland Marriott Downtown at Key Tower?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Cleveland Marriott Downtown at Key Tower on 5 Jan,2025 start from S$270.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cleveland Marriott Downtown at Key Tower?

Self-parking is available for USD 25 per day. Valet parking is available for USD 40.00 per day.

What time is check-in at Cleveland Marriott Downtown at Key Tower?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cleveland Marriott Downtown at Key Tower?

Checkout is at 11:00 AM.

Where is Cleveland Marriott Downtown at Key Tower located?

Located in Downtown Cleveland, this spa hotel is within a 10-minute walk of Cleveland Mall and JACK Cleveland Casino. Huntington Convention Center of Cleveland and Huntington Bank Field are also within 15 minutes. Tower City-Public Square Station is 10 minutes by foot and Cleveland Station is 14 minutes.

Cleveland Marriott Downtown at Key Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1002 reviews" "
Rating 8 - Good. 238 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

john

Stayed 1 night in Nov 2024

2/10 Terrible

Dane J, Pendleton

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Dirty towels left behind in my room when we checked. And no sheets for the one bed. We requested sheets and they never came the first night.
Stayed 2 nights in Dec 2024

6/10 Okay

Cringy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reservation was for 2 double beds, when I checked in they said they could only give me a king with a roll away. I was given free breakfast, but still an inconvenience
Stayed 1 night in Dec 2024

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I was told at check in I would be called when room was ready. I was never called. After I came back the host was rude. Couldn’t find my reservation. Showed my ID and was finally given my room keys.
Stayed 1 night in Dec 2024

6/10 Okay

curtis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had to receive a refund for a night stay but still have not received it the gentleman at check in was very rude and unprofessional totally unfriendly.
Stayed 1 night in Nov 2024

8/10 Good

Marlee, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were in was very awkward. The door leading into the room, was in a tiny corridor that you could barely walk into.
Stayed 3 nights in Nov 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
When checking in, I wasn’t even greeted. How do you ask for my ID and credit card but don’t say hello first??! Valet overnight is very overpriced, and self parking options are very limited.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Travelled with group
Amber at Concierge was wonderful in optimizing my Marriott benefits. The property is beautiful. The room was spectacular with a huge shower and great city view. We had food and drinks downstairs at The Great Room which we loved. Cleveland Rocks.
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby

Stayed 1 night in Oct 2024

10/10 Excellent

ARTHUR, LARGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located in the center of Cleveland.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay. Great views of downtown. Staff were friendly and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Nazeh

nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Kaylajoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very dated. Lobby was beautiful
Stayed 1 night in Nov 2024

2/10 Terrible

Jarryd

Travelled with family and small children
Disliked: Staff & service
Check in supposedly starts at 4, but we had to wait until 5:30 only to be put in a temporary room then move to another room not until 6 pm. On top of that the key cards they gave us didn’t work. Very poor stay, not the staffs fault, but just not good all around
Stayed 1 night in Nov 2024

10/10 Excellent

Kodi

Stayed 1 night in Jun 2024

10/10 Excellent

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

maureen s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just did a one night stay. It was lovely.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for going to the football stadium, and the casino
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a concert stay.:-))
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly, West Bloomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel J.

Hi
Stayed 1 night in Sep 2024

10/10 Excellent

brian

This is a great hotel that is close to everything. Very clean and well maintained.
Stayed 1 night in Sep 2024