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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Recharge with a delicious breakfast then dive into your day by lounging near our serene pool or getting productive in our meeting spaces.

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Exterior
Lobby sitting area
In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is S$162
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2020
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2020
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2020
Shower/bath combination
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Inn Chula Vista San Diego South

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
7.8 out of 10, Good, (1004)
The price is S$174
includes taxes & fees
23 Feb - 24 Feb
Comfort Inn Chula Vista San Diego South
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About the area

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive
  • Sharp Chula Vista Medical Center - 4 min drive
  • North Island Credit Union Amphitheatre - 5 min drive
  • Las Americas Premium Outlets - 6 min drive
  • San Ysidro Border Crossing - 6 min drive

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel rejuvenated in 2020 and located near North Island Credit Union Amphitheatre
Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, dry cleaning/laundry services and a gym. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, coffee/tea in reception and a front desk safe
  • Luggage storage, a vending machine and a computer station
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 118 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep-soaking baths
  • TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of 16 Feb,2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on 23 Feb,2025 start from S$161.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Chula Vista/Otay Valley Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 558 out of 1321 reviews
Rating 8 - Good. 303 out of 1321 reviews
Rating 6 - Okay. 202 out of 1321 reviews
Rating 4 - Poor. 139 out of 1321 reviews
Rating 2 - Terrible. 119 out of 1321 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was a little dirty, AC unit seemed to be broken/ falling apart. We booked this hotel for convenience as we had an early flight from TJ and only a few minutes away from the CBX bridge. We kinda expected it so. If anyone is looking to book this hotel ask for a room away from the freeway.
Stayed 1 night in Feb 2025

2/10 Terrible

Sunny-Marie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
The room we stayed in was so noisy with cars from the freeway and the bathtub has rust.
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and well-appointed. The staff were helpful. Breakfast was surprisingly good and considerably improved since the last time we stayed at a Best Western.
Stayed 1 night in Feb 2025

10/10 Excellent

nydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to the area we need to be
Stayed 1 night in Feb 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was near where we had to be and staff were polite.
Stayed 1 night in Feb 2025

6/10 Okay

Filiberto, San Diego

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unfriendly front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

ALEJANDRO, Lemon Grove

Disliked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is under construction and we’re still checking in customers while property had no electricity till about an hour or two later it’s inconvenient to still take reservations or allow check in while the hotel has no electricity what are people supposed to do in a all dark room they offered no solution other than just wait would never stay again
Stayed 1 night in Jan 2025

6/10 Okay

Kimberly

Business traveller
Fit my reason for visit !
Stayed 6 nights in Jan 2025

10/10 Excellent

Raul

Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Stayed 1 night in Jan 2025

10/10 Excellent

Nayeli, West Valley

Stayed 3 nights in Jan 2025

8/10 Good

Ginger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Quick and convenient for the right price.
Stayed 1 night in Jan 2025

6/10 Okay

Anne

Business traveller
Liked: Staff & service
Disliked: Amenities
It's pretty run down, but the room seemed clean enough and the area safe enough. The staff was very nice. And they're remodeling the lobby so one can hope they'll fix up the rooms at some point too. With prices for everything going up it's about as good as you're gonna get for cheap.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Danna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mayra, Bonney lake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service Keneth help me through my stay he was helpful, patien, understanding and always made sure i understood everything thank you so much keneth
Stayed 1 night in Jan 2025

4/10 Poor

Phillip

Disliked: Staff & service, property conditions & facilities
Will not be returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Infinity Tax

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
customer service was excellent
Stayed 1 night in Jan 2025

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water in the morning. I let it run for 45 minutes and nothing. I had to take a cold shower on a cold morning. Won’t be staying there again.
Stayed 1 night in Jan 2025

6/10 Okay

Hector Manuel

Liked: Staff & service
Stayed 1 night in Jan 2025