4/10 Poor
Violett
Travelled with family
29 Oct,2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I wish I didn’t feel like writing this as the hotel in different circumstances would’ve been lovely. I came there as a birthday treat to myself but as I’m a single parent my son was with me too. Pool times are clear on the website so it was our choice, but still many hotels now at least extend those times to longer periods over half term. Harbour extended those by 30 mins a day not even a session. We really wanted to have a cosy night in and have a room service on our first night but there was no way of getting through to them so we had to go down the restaurant and eat options that we didn’t really fancy. Although those options were very tasty. Sleep. If I had a good sleep I wouldn’t have written anything. I am working single parent I came for a break - I need sleep. But our room was so hot (end of October) and the window only had shutters and no blackout curtain. By opening those shutters at nought we were met by a glaring light from both a street lamp and light from the housekeeping outbuilding right in our window. Neither my son nor I managed to get good sleep on other of the two nights stay. And breakfast. It was good quality but so limited in healthy or really any options. Mostly pastries and some fruit with yoghurt and some tiny slices cheeses with some meets. It’s continental but somehow I expected at least a few more non pastry related options. Restaurant staff were great. Receptionist who checked us in was abrupt and I appeared couldn’t bear to hear much about pool.
Violett
Stayed 2 nights in Oct 2024
