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The Observatory Hotel Christchurch

5.0 star property
Victorian Christchurch hotel in Christchurch City Centre with a 24-hour fitness centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Observatory Hotel Christchurch

Reception
Lobby lounge
Premium bedding, down duvets, minibar, in-room safe
Self-parking (surcharge) 30 per day
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The price is S$194
includes taxes & fees
25 Dec - 26 Dec

Room options

View all photos for Observatory Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Observatory Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Observatory Legacy room- Lower ground floor

Premium bedding, down duvets, minibar, in-room safe

Observatory Legacy room- Lower ground floor

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room

Premium bedding, down duvets, minibar, in-room safe

Prestige Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Skylight Room

Premium bedding, down duvets, minibar, in-room safe

Prestige Skylight Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Skylight Room

Premium bedding, down duvets, minibar, in-room safe

Royal Skylight Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

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9.6 out of 10, Exceptional, (195)
The price is S$325
includes taxes & fees
4 Jan - 5 Jan,2025
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About the area

Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013

What's nearby

  • Hagley Park - 1 min walk
  • Riverside Market - 7 min walk
  • Christchurch Public Hospital - 8 min walk
  • Christchurch Casino - 13 min walk
  • Riccarton Road - 20 min walk

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • ‪The Rockpool Bar - ‬6 min walk
  • ‪The Craft Embassy - ‬6 min walk
  • ‪Rollickin Gelato Café - ‬7 min walk
  • ‪Kaiser Brew Garden - ‬7 min walk
  • ‪Black & White Coffee Cartel - ‬6 min walk

About this property

The Observatory Hotel Christchurch

Luxury eco-certified hotel refurbished in 2022 and located near Hagley Park
Located close to The Arts Centre and Christchurch Art Gallery, The Observatory Hotel Christchurch provides a corner/local shop, concerts and live shows and an art gallery on-site. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks such as:
  • Continental breakfast (surcharge), bike hire and self-parking (surcharge)
  • A lift, 1 meeting room and a 24-hour front desk
  • Coffee/tea in reception, tour/ticket information and books
  • Guest reviews give top marks for the helpful staff, first-rate property condition and location
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (NZD 30 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Books
  • Concerts/live shows
  • Library

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Meeting room

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 25 for children
  • Uncovered self-parking fee: NZD 30 per day
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

Frequently asked questions

Is The Observatory Hotel Christchurch pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Observatory Hotel Christchurch?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at The Observatory Hotel Christchurch on 25 Dec,2024 start from S$193.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Observatory Hotel Christchurch?

Self-parking is available for NZD 30 per day. Limited spots are available.

What time is check-in at The Observatory Hotel Christchurch?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Observatory Hotel Christchurch?

Checkout is at 10:00 AM. Late checkout is available for a fee.

Where is The Observatory Hotel Christchurch located?

Located in Christchurch City Centre, this luxury hotel is steps away from Hagley Park and The Arts Centre. Christchurch Art Gallery and Riverside Market are also within 10 minutes.

The Observatory Hotel Christchurch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 185 out of 200 reviews" "
Rating 8 - Good. 11 out of 200 reviews" "
Rating 6 - Okay. 1 out of 200 reviews" "
Rating 4 - Poor. 0 out of 200 reviews" "
Rating 2 - Terrible. 3 out of 200 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute rooms and lobby, so much history. Loved it.
Stayed 1 night in Dec 2024

10/10 Excellent

Anil, Encinitas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a wonderful botanical garden. Close to restaurants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in former university buildings that reminded us of Hogwarts!
Stayed 3 nights in Nov 2024

10/10 Excellent

George Robert

Liked: Staff & service
The underground room was not so excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Harpenden

Liked: Cleanliness, staff & service, property conditions & facilities
Great building to have as a hotel in a really good location.
Stayed 6 nights in Nov 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Amenities, property conditions & facilities
Great location. By arboretum and great restaurant in complex.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel. Great room with large bathroom. Staff very friendly. Close to many dining options.
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay but wished we could stay longer. Great staff, awesome building, and a really nice room.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Do,I nick and the staff were amazing. The social hour was a very nice touch.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chantal V.

Liked: Property conditions & facilities
So cool historical building and great interest like lord rutherfords school
Stayed 1 night in Nov 2024

10/10 Excellent

Kokui

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean property and rooms, excellent service, prime location that is walking distance to central restaurants and shopping. We really enjoyed our stay.
Stayed 3 nights in Nov 2024

2/10 Terrible

Edis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever! We arrived around 6 pm after a long drive. We booked this hotel because we were sure this would be the best place to rest well in a quiet location. Unfortunately, we were placed in the last available room on the first floor, facing the street. We could hear people talking and every car passing by. Furthermore, we could hear the people in the next door room and on the second floor because the hotel is made of old wood, so you can hear everything! We kindly asked the reception to change our room, but they said it was the last available room. We asked for a refund because this room was not suitable for an overnight stay. The staff said that because we booked through Expedia, they could not refund us and advised us to contact Expedia for a refund. We did so. We left this hotel and booked another one. 48 hours later, we received an email from Expedia telling us that the hotel had rejected the refund. We were shocked. This hotel is a complete scam, old, and with rude staff. Stay away!
Stayed 1 night in Nov 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in christchurch . Live it. A pleasure to stay here. I would just request they play less repetitive music and more up beat music and get a full time bellhop to help with luggage. would stay here again though a tad over priced being boutique than full five star. Beautiful hotel in beautiful location
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Travelled with partner
Cool, historic building in a great location
Stayed 1 night in Nov 2024

10/10 Excellent

Noelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and outstanding location!
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience with my daughter. Like staying at Hogwarts she said! Great atmosphere.
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, amazing rooms, friendly and helpful staff, great breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made traveling easy and relaxed. Great location for walking the city, facilities are top notch, rooms are incredible, breakfast is delicious and the staff are very kind and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerhardus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice and quiet. Great location and staff. Will definitely stay here again.
Stayed 2 nights in Jul 2024