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The Lodge at Chichen Itza

4.5 star property
Luxury lodge with 3 restaurants and 2 outdoor pools

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Photo gallery for The Lodge at Chichen Itza

2 outdoor pools
Horse riding
2 outdoor pools
Premium bedding, minibar, in-room safe, individually decorated
Building design

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Spa
  • Breakfast included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Loft

Premium bedding, minibar, in-room safe, individually decorated

Family Loft

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Bungalow

Exterior

Family Bungalow

Highlights

Furnished patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 150 sq m
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

View all photos for Royal Bungalow, 2 Double Beds

Premium bedding, minibar, in-room safe, individually decorated

Royal Bungalow, 2 Double Beds

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hairdryer
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Bungalow, Jetted Tub (Mayan)

Premium bedding, minibar, in-room safe, individually decorated

Royal Bungalow, Jetted Tub (Mayan)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
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9.0 out of 10, Wonderful, 327 reviews
The price is S$289
includes taxes & fees
29 Mar - 30 Mar
Hacienda Chichen Resort & Yaxkin Spa
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About the area

Map
Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Chichen Itza, YUC, 97752

What's nearby

  • El Caracol - 6 min walk - 0.5 km
  • Pyramid of Kukulkan - 10 min walk - 0.8 km
  • Cenote Sagrado - 18 min walk - 1.5 km
  • Pre-Hispanic City of Chichen-Itza - 1 min drive - 0.1 km
  • Cenote Ik kil - 5 min drive - 3.9 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 100 min drive

Restaurants

  • ‪Restaurant Sac-Beh - ‬5 min drive
  • ‪Oxtun - ‬11 min walk
  • ‪Pueblo Maya - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Las Mestizas - ‬4 min drive

About this property

The Lodge at Chichen Itza

Luxury family-friendly lodge near Pyramid of Kukulkan
Located close to El Caracol and Pre-Hispanic City of Chichen-Itza, The Lodge at Chichen Itza provides free full breakfast, a terrace and shopping on-site. Indulge in a massage, a facial and a manicure/pedicure at Temazcal, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Regional cuisine and al fresco dining. Enjoy on-site activities, such as hiking/biking, ecotours and horse riding. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-in
  • Wedding services, concierge services and a gift shop
  • ATM/banking services, tour/ticket information and luggage storage
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and furnished patios, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 30-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, childcare services and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 6300 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Chichen Itza Lodge
Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza

Frequently asked questions

Does The Lodge at Chichen Itza have a pool?

Yes, this property has 2 outdoor pools.

Is The Lodge at Chichen Itza pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Lodge at Chichen Itza?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Lodge at Chichen Itza?

Checkout is at noon.

Does The Lodge at Chichen Itza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 6300 per vehicle applies.

Where is The Lodge at Chichen Itza located?

This family-friendly Chichen Itza lodge is within a 10-minute walk of El Caracol and Pyramid of Kukulkan. Cenote Sagrado and Grutas de Balankanché are also within 1 mi (2 km).

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The Lodge at Chichen Itza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 204 reviews
Rating 8 - Good. 64 out of 204 reviews
Rating 6 - Okay. 8 out of 204 reviews
Rating 4 - Poor. 4 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Stayed 2 nights in Mar 2022

10/10 Excellent

Eugenia

Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
Stayed 1 night in Feb 2022

10/10 Excellent

James

This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
Stayed 1 night in Feb 2022

6/10 Okay

Gabriel

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

The place was very unique; we loved the old buildings, beautiful gardens and "old world" atmosphere.
Stayed 2 nights in Jan 2022

8/10 Good

Fernando

Environment and landscapes
Stayed 2 nights in Jan 2022

10/10 Excellent

Maria

Impresionante hotel y el servicio extraordinario
El hotel nos sorprendió muchísimo. Espacioso, tranquilo. Todo su personal super cordial y atentos a ayudarnos en todo lo que necesitamos durante los días que estuvimos con ellos. Muy recomendado para descansar, relajar y conocer las extraordinarias bellezas de la zona de Chichen Itza
Stayed 2 nights in Dec 2021

8/10 Good

Edward, Northampton

It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Stayed 2 nights in Dec 2021

8/10 Good

Fabian

Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
Stayed 2 nights in Dec 2021

10/10 Excellent

MARIA GRACIELA

Me gusto el lugar, es hermoso. Luce un poco viejo o pasado de moda el amueblado y la comida no es muy buena
Stayed 1 night in Dec 2021

6/10 Okay

SHANNON

Nice...but!
There is no internet or TV in the rooms and this is told to you at check in with no sympathy or empathy. Alfonso and Alex in the restaurant were amazing, and so was Sergio the bellman. Nice place to stay when you visit Chichen Itza but be prepared to DISCONNECT. The staff have daily meetings in the middle of the reception area, which is awkward for guests. They should find another place...
Stayed 1 night in Dec 2021

2/10 Terrible

Olivier

Liked: Room comfort
Disliked: Property conditions & facilities
A 2 star hotel at best
Definitely not a 5 star hotel. At best a 2 star. Everything is old, in bad shape and outdated from the 90s. Way overpriced for the service
Stayed 2 nights in Nov 2021

10/10 Excellent

Allen

Beautiful and relaxing.
Such a beautiful place. So relaxing. An awesome staff. Can’t wait to return.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Great Place to Stay at Chichen Itza
The Lodge was an absolute find! We found the staff very friendly, the restaurant very good, and the room very clean. The property was gorgeous. We could tell the hotel was just reopening post Covid, but we were so pleased we extended 2 nights. You can see parts of Chichen Itza from the lobby. We would come back
Stayed 2 nights in Oct 2021

8/10 Good

Sofia

Staff was great hotel was in decline, could be Covid.
Stayed 3 nights in Oct 2021

10/10 Excellent

BLANCA E, Grand Junction

Excelent service,
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

If you want to disconnect and be treated like the royalty that has stayed here, this is the place for you.
Stayed 3 nights in Aug 2021

10/10 Excellent

Sébastien

Cadre sublime
Un cadre sublime pour des prestations haut de gamme. L'accueil était parfait, tout comme le service tout au long du séjour. Seule la restauration n'était pas au niveau, même si cela restait correct. En résumé, un excellent séjour aux portes de chtchen Itzá (l'entrée privée est cependant fermée). À recommander sans hésiter.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Espectacular
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

This is an amazing property located in the jungle, right next to Chichen Itza. We stayed in a traditional bungalow. The property is beautiful and well maintained, the room was clean & the staff was friendly & accommodating. Property is gated so also felt safe. Only con is that you can only acces the WiFi in the main lodge (not a problem for me, but the kids were bummed about it). I hired a private guide for Chichen Itza through the hotel and he was very good. I would highly recommend staying here!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Beautiful setting, no private access to the ruins currently due to covid
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

** A must on your vacation list ** I have no words to thanks the beautiful staff at the lodge Chichen Itza. I arrived late and they were waiting for us. They even called us to ensure everything was ok! My family enjoyed every sigle day. This paradise is a place where you go disconnect and reset as a person. My two teens girls and my 5 year old boy had a hard 1st day since wifi is limited but im glad for it because it brought us together as a family. The ruins are the most beautifully thing I've seen (after my wife). But this review is to thanks the beautiful staff. From the front desk to the restaurant to the house keeping personnel. Joaquin thank you for your courteous attention, you made us feel like family. Alex and Francisco two gentlemen at the restaurant always there, day and night working with a smile. Luis and Salomon made a smood check in and check out and answer any question we had. Valerio the bartender always had the beer cold and a good conversation. Genoveva put her gentle touch every day she cleaned our room, always with a smile. Segio and Juan muchas gracias! The hotel opened up about 5 months ago due to covid and its been maintained in spectacularly! My message to all the travelers is to please treat the staff as you would like to be treated. The day we left they all said bye to my family and wished us safe travels. To my Mexican people I humbly ask that you guys take care of our people as they are a national treasure!!!
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

The property is stunning - historical construction with a beautiful setting in the middle of the jungle! The staff was great - very accommodating and did their best to make us comfortable. The property itself was on the upswing - I imagine it was closed for some time due to COVID. The pools were beautiful and the bungalows were clean. The meals and drinks were very reasonably priced and delicious.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Muy buen servicio y limpieza
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

I enjoyed this property. Bungalows in the jungle. Lots of animal nooses. Even frogs on the pathway. Very empty due to pandemic. They drove us to Chichen Itza and back as the private entrance is closed due to pandemic right now. Restaurant was good and fast too. They have their own tours and guides to Chichen Itza also which is nice. Room was spacious and nice. Beds comfy and cozy. Hammock on the porch was fun.
Stayed 2 nights in Jun 2021