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Swissotel - Chicago

4.5 star property
Eco-certified hotel with bars/lounges and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Swissotel - Chicago

Front of property – evening/night
City view
Lobby
1 bedroom, premium bedding, in-room safe, desk
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Premier Room, 1 King Bed, City View, Corner

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 2 Double Beds

Lifestyle Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Corner Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Premier Corner Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double Room, 2 Double Beds, Lake View

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Lake View (Lake View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, Lake View (Lake View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, River View

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room, 2 Double Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, River View

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 2 Double Beds Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Lake View Room 1 King Bed Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Lake view
  • Sleeps 2
  • 2 Double Beds

River View Room 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

1 bedroom, premium bedding, in-room safe, desk

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, premium bedding, in-room safe, desk

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

1 bedroom, premium bedding, in-room safe, desk

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, in-room safe, desk

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
323 E Wacker Dr, Chicago, IL, 60601

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 5 min walk - 0.5 km
  • Grant Park - 6 min walk - 0.6 km
  • Chicago Riverwalk - 7 min walk - 0.6 km
  • Navy Pier - 20 min walk - 1.6 km

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Swissotel Chicago - ‬1 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬11 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬4 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk

About this property

Swissotel - Chicago

Eco-certified hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, Swissotel - Chicago provides a grocery/convenience store, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a massage, a facial, or a manicure/pedicure. The on-site restaurant, The Palm, offers breakfast, lunch, and dinner. Stay connected with in-room WiFi (surcharge), with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Express check-out, express check-in, and a banquet hall
  • Luggage storage, multilingual staff, and a vegetable garden
  • Guest reviews say great things the dining options, helpful staff, and location
Room features
All 661 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Valet parking on site (USD 87 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to noon on weekends; USD 5 to 22 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amuse
  • The Palm

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 43 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 22 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 60601, 60601, Hotel License

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

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Swissotel - Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1507 out of 2224 reviews
Rating 8 - Good. 371 out of 2224 reviews
Rating 6 - Okay. 156 out of 2224 reviews
Rating 4 - Poor. 78 out of 2224 reviews
Rating 2 - Terrible. 112 out of 2224 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Wonderful stay!
Stayed 1 night in May 2025

10/10

Wonderful accommodations and staff, and the Palm restaurant was great and of course convenient. Will stay there again.
Stayed 4 nights in May 2025

10/10

Wonderful room, great hospitality
Stayed 2 nights in May 2025

10/10

Great place 10/10 recommend
Stayed 1 night in Jun 2025

10/10

Clean , comfortable hotel
Stayed 3 nights in May 2025

10/10

Excellent location
Stayed 1 night in May 2025

8/10

Friendly staff. Great location
Stayed 2 nights in May 2025

10/10

Very beautiful hotel
Stayed 2 nights in Mar 2025

10/10

great place to stay, close to any sights and especially the lake view rooms offer a great view
Stayed 4 nights in Apr 2025

10/10

Beautiful rooms and views.
Stayed 1 night in May 2025

10/10

Friendly staff and beautiful hotel.
Stayed 1 night in May 2025

8/10

Had a wonderful time while staying at the Swissotel . Can’t wait to come again.
Stayed 2 nights in May 2025

10/10

Loved the location of the hotel most!!
Stayed 4 nights in May 2025

10/10

Great location, right on the river and three blocks from Michigan Ave and two blocks from the the Big Shiny Bean. Exfellent service, great vuews from our room and really enjoyed the burger and hash browns at the Palms restaurant in the main lobby.
Stayed 1 night in Jun 2025

10/10

Very convenient and nice!
Stayed 1 night in May 2025

10/10

Love this hotel! Great views, great location and friendly staff.
Stayed 1 night in May 2025

10/10

Loved Chicago.
Stayed 5 nights in May 2025

10/10

Upon check-in we received a complimentary upgrade to a beautiful suite with a breathtaking view of the lake, city and parks! Lovely hotel and great location!
Stayed 1 night in May 2025

10/10

Great location
Stayed 1 night in May 2025

10/10

We enjoyed our stay. Beautiful room, beautiful view, and the staff was WONDERFUL!
Stayed 1 night in May 2025

10/10

Good location and service, very clean.
Stayed 3 nights in May 2025

8/10

I loved the spacious room and beautiful view of the city. The location was excellent everything within walking distance or a short Uber ride. The breakfast was amazing. Hotel staff was friendly and helpful.
Stayed 3 nights in May 2025

10/10

Very safe, clean and friendly staff
Stayed 2 nights in May 2025

10/10

beautiful hotel very nice staff Room 2408 view and Ferris wheel view by elevators view.
Stayed 3 nights in Jun 2025

10/10

I will definitely go back
Stayed 1 night in Jun 2025