Hilton Chicago Reviews, Deals & Photos 2025

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Historic Chicago hotel in Downtown Chicago with 2 restaurants

Choose dates to view prices

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Breakfast available

Laundry

Pet-friendly

includes taxes & fees

24 Jan - 25 Jan

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 44 of 44 rooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Room, 4 Bedrooms

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

82 sq m
Lake view
Sleeps 16
4 Single Beds

Room, 2 Double Beds, Lake View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

37 sq m
Lake view
Sleeps 4
2 Double Beds

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

35 sq m
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

39 sq m
Partial lake view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

27 sq m
Sleeps 2
1 King Bed

Luxury Suite, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

HDTV

82 sq m
Lake view
Sleeps 2
1 King Bed

Room, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

24 sq m
Sleeps 2
1 King Bed

Luxury Suite, 2 Bedrooms

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

HDTV

87 sq m
Lake view
Sleeps 6
1 King Bed

Room (Parlor)

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

34 sq m
Lake view
Sleeps 2
1 Single Murphy Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

27 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

34 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

27 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

35 sq m
Sleeps 4
2 Double Beds

Room, 1 Double Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

18 sq m
Sleeps 2
1 Double Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

35 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

28 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

33 sq m
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

39 sq m
Partial lake view
Sleeps 2
1 King Bed

Suite, Multiple Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 6
2 King Beds

Suite, Multiple Beds, Ocean View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Sleeps 8
3 King Beds

Suite, Multiple Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 6
2 King Beds

Suite, Multiple Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 8
3 King Beds

Superior Room, 1 King Bed (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

24 sq m
Sleeps 2
1 King Bed

Superior Room, 2 Queen Beds (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

34 sq m
Sleeps 4
2 Queen Beds

Room, 2 Double Beds, 2 Bathrooms

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

35 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

33 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

35 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

35 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

35 sq m
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

28 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

28 sq m
Sleeps 2
1 King Bed

Suite, Multiple Beds, Non Smoking

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 6
3 King Beds

Room, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

27 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 4
1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

28 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

34 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Lake View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

37 sq m
Lake view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 4
1 King Bed

Presidential Suite, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Sleeps 7
1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

82 sq m
Lake view
Sleeps 2
1 King Bed

Room, 1 King Bed, Lake View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

27 sq m
Lake view
Sleeps 2
1 King Bed

Luxury Suite, 3 Bedrooms

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

3 bedrooms

82 sq m
Lake view
Sleeps 8
1 King Bed

Traditional Suite, 2 Bedrooms (Parlor)

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

82 sq m
Lake view
Sleeps 6
2 Double Beds and 1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Pet-friendly

Restaurant

includes taxes & fees

24 Jan - 25 Jan

About the area

720 S Michigan Ave, Chicago, IL, 60605

What's nearby

Art Institute of Chicago - 10 min walk
Millennium Park - 12 min walk
Shedd Aquarium - 16 min walk
Grant Park - 18 min walk
Soldier Field - 20 min walk

Getting around

Harrison Station - 5 min walk
Chicago Museum Campus-11th Street Station - 7 min walk
Chicago O'Hare International Airport (ORD) - 39 min drive

Restaurants

‪Lou Malnati's Pizzeria - ‬4 min walk
‪The Lounge At Congress Hotel - ‬3 min walk
‪Grant Park Bistro - ‬1 min walk
‪Epic Burger - ‬7 min walk
‪Buddy Guy's Legends - ‬3 min walk

About this property

Hilton Chicago

Upscale historic hotel near Art Institute of Chicago

Located close to Grant Park and Buckingham Fountain, Hilton Chicago provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. Adventurous travellers may like the cycling at this hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Irish cuisine. In addition to a bar and a health club, guests can connect to free WiFi in public areas.

You'll also enjoy the following perks during your stay:

An indoor pool
Full breakfast (surcharge), bike hire and valet parking (surcharge)
Express check-out, express check-in and wedding services
A gift shop, coworking spaces and a lift
Guest reviews give top marks for the helpful staff and location

Room features

All 1544 individually furnished rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.

More conveniences in all rooms include:

Hypo-allergenic bedding and pillowtop mattresses
Bathrooms with designer toiletries and shower/bath combinations
37-inch HDTVs with premium channels
Wardrobes/cupboards, recycling and coffee/tea makers

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transport

Covered parking on site (USD 70 per night)
Covered valet parking on site (USD 85 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Snack bar/deli

Restaurants on site

720 Bar and Grill
Herb N Kitchen
Kitty O Sheas

Things to do

Bicycle rentals
Health club
Indoor pool

Family friendly

Indoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Wedding services

Business services

50 meeting rooms
Business centre
Conference centre (234,000 square foot of space)
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift (118 centimetre wide door)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (116 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Room amenities

Bedroom

Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch HDTV with premium cable channels
Pay films

Food and drink

Coffee/tea maker

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Up to 34 kg per pet

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 29.35 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: from approximately USD 35 for adults and from USD 17 for children
Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
Covered self-parking fee: USD 70.00 per night
Valet parking fee: USD 85.00 per day
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property Registration Number 60605

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Hilton Michigan Ave

Hilton Chicago Cultural Mile

Hilton Chicago Michigan Ave Cultural Mile

Hilton Michigan Ave Cultural Mile

Hilton Michigan Ave Cultural Mile Hotel

Hilton Michigan Ave Cultural Mile Hotel Chicago

Hilton Chicago Michigan Ave Cultural Mile Hotel

Hilton Chicag

Hilton Chicago Hotel

Hilton Chicago Chicago

Hilton Chicago Hotel Chicago

Hilton Chicago Michigan Ave Cultural Mile

Frequently asked questions

Does Hilton Chicago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Chicago?

As of 21 Jan,2025, prices found for a 1-night stay for 2 adults at Hilton Chicago on 24 Jan,2025 start from S$263.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Chicago pet-friendly?

Yes, this property allows pets with a maximum weight of up to 34 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Chicago?

Self-parking is available for USD 70.00 per night. Valet parking is available for USD 85.00 per day.

What time is check-in at Hilton Chicago?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Chicago?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Chicago located?

Located in Downtown Chicago, this historic hotel is within a 10-minute walk of Buckingham Fountain and Art Institute of Chicago. Millennium Park and Field Museum of Natural History are also within 15 minutes. Harrison Station is 5 minutes by foot and Roosevelt Station is 9 minutes.

Hilton Chicago Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Monica

Travelled with family

20 Jan,2025

Liked: Cleanliness

Disliked: Amenities

This hotel is overpriced for what you get, room just average mattress protector was dirty, and parking is 70 dollars a day

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

20 Jan,2025

Got charged a late fee when I didn’t check out late.

Stayed 1 night in Sep 2024

10/10 Excellent

Wigianto

Travelled with family

18 Jan,2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel got history and very easy to get public transportation

Stayed 1 night in Jan 2025

10/10 Excellent

Florencia, South Bend

Travelled with family

16 Jan,2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an exquisite hotel and I will stay there every time I visit.

Stayed 2 nights in Nov 2024

8/10 Good

Leah

Travelled with group

16 Jan,2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall had a great time. The staff was very friendly and courteous. Gave us a little upgrade, which was great since 4 of us were sharing 1 room.

Stayed 3 nights in Jan 2025

8/10 Good

moussa

Travelled with family, Travelled with group

13 Jan,2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very nice

Stayed 1 night in Jan 2025

10/10 Excellent

Jocelyn

Business traveller, Travelled with partner

12 Jan,2025

Liked: Amenities, property conditions & facilities

I loved how it was close to a lot of shopping places and food options.

Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

11 Jan,2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Malak

10 Jan,2025

Liked: Cleanliness

Stayed 3 nights in Dec 2024

8/10 Good

Giovanni

10 Jan,2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

LaDarrius

9 Jan,2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

JaKeya

8 Jan,2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Erika

6 Jan,2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location

Stayed 1 night in Jan 2025

8/10 Good

Matt

6 Jan,2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

Lea, Park Ridge

Travelled with family

5 Jan,2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked a room with lake view but unfortunately they gave us room in the corner and only we sawed out 1/4 view of the lake. But anyway my daughter had so much fun staying in there. Hopefully next time we get a full view of the lake.

Stayed 1 night in Dec 2024

6/10 Okay

Douglas

Travelled with family and small children, Business traveller

5 Jan,2025

Liked: Cleanliness, staff & service, property conditions & facilities

To many hidin charges

Stayed 4 nights in Dec 2024

8/10 Good

Rachel, Miami

Travelled with family and small children

4 Jan,2025

Liked: Staff & service, amenities, property conditions & facilities

Overall it is a great hotel, and we enjoyed our trip. Most of staff members were helpful and knowledgeable. My biggest issue was with the house keeping. The housekeeper was quite rude and she did not fix our room several times although we never had a do not disturb sign or anything. We had our room like always, nice and organized, but a part of the service is to at list take our trash out, fix our bed and change our towels as needed. It was quite disappointing. I know that matter was escalated, but it did affect our overall experience.

Stayed 6 nights in Dec 2024

8/10 Good

Bhaskar

Travelled with family

3 Jan,2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property

Stayed 2 nights in Dec 2024

4/10 Poor

Allen

3 Jan,2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 2 nights in Dec 2024

6/10 Okay

Antonio

3 Jan,2025

Liked: Amenities, property conditions & facilities

Everything was fine, except that they charge so much for hotel service that the name is not enough. As famous as it is, I was not very happy. In some aspects of the room, cleanliness, conciseness and the extra charge, but oh well, another experience

Stayed 7 nights in Dec 2024

10/10 Excellent

Valerie Suhellen

2 Jan,2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

10/10 Excellent

Michael, Greenleaf

2 Jan,2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Fred

1 Jan,2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, comfortable, and convenient.

Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle M

Travelled with family

1 Jan,2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very attentive and check in was very easy.

Stayed 1 night in Dec 2024

6/10 Okay

Denise

1 Jan,2025

Liked: Cleanliness

Disliked: Staff & service

When we checked in we were hit with a mandatory additional "facility fee" of $50. Why was it not included in the price listing if it was mandatory all along? They had no good explanation and it made the whole experience feel extremely scammy. The cafe downstairs was also ridiculously overpriced with $8 gatorade?! It was a fine room but it all left a bad taste in our mouths. Be honest about your prices, please.

Stayed 1 night in Dec 2024

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Hilton Chicago

Choose dates to view prices

Photo gallery for Hilton Chicago

Reviews

Popular amenities

Room options

View all photos for Family Room, 4 Bedrooms

Family Room, 4 Bedrooms

Highlights

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

Highlights

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Room, 2 Double Beds, Accessible (Hearing)

Highlights

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing)

Junior Suite, 1 King Bed, Accessible (Hearing)

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View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

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View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

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View all photos for Room, 1 King Bed

Room, 1 King Bed

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View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms

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View all photos for Room (Parlor)

Room (Parlor)

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View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

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View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

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View all photos for Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

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View all photos for Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

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View all photos for Room, 1 Double Bed

Room, 1 Double Bed

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View all photos for Room, 2 Double Beds, Accessible (Transfer Shower)

Room, 2 Double Beds, Accessible (Transfer Shower)

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View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

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View all photos for Room, 2 Double Beds

Room, 2 Double Beds

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View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

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View all photos for Suite, Multiple Beds

Suite, Multiple Beds

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View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View

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View all photos for Suite, Multiple Beds

Suite, Multiple Beds

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View all photos for Suite, Multiple Beds

Suite, Multiple Beds

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View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor)

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View all photos for Superior Room, 2 Queen Beds (High Floor)

Superior Room, 2 Queen Beds (High Floor)

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View all photos for Room, 2 Double Beds, 2 Bathrooms