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citizenM Chicago Downtown

4.0 star property
Experience city living at its best with international cuisine available around the clock. Stay connected while you take care of business.

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Terrace/patio
View from room
View from property
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Gym
  • Free WiFi
  • 24/7 front desk
The current price is S$157
includes taxes & fees
23 Feb - 24 Feb

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Rainfall showerhead
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Pillow-top bed
Rainfall showerhead
Hydromassage showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, (1672)
The price is S$218
includes taxes & fees
23 Feb - 24 Feb
L7 Chicago by LOTTE
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About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a coffee shop/cafe, a bar and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Coworking spaces, a banquet hall and 3 meeting rooms
  • Smoke-free property, a 24-hour front desk and coffee/tea in reception
  • Guest reviews give top marks for the overall value, central location and helpful staff
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 23 Feb,2025 start from S$156.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

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citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2005 out of 2694 reviews
Rating 8 - Good. 451 out of 2694 reviews
Rating 6 - Okay. 125 out of 2694 reviews
Rating 4 - Poor. 54 out of 2694 reviews
Rating 2 - Terrible. 59 out of 2694 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Thunny

Good place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

I loved my stay will be back really soon !
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Awesome stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

loved the stay and very nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

PIERROT

Great stay, easy and convenient.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deandre

Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Anubis

Excellent Hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

John

The front desk receptionist were very helpful and friendly throughout my stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kayla

Excellent stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Erica

Beautiful & unique stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Torience

Would definitely stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Shai

Thanks for the stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

I love this hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Halley

Best hotel stay ever!
Stayed 3 nights in Jan 2025

10/10 Excellent

Audia

I loved every moment of my stay, I definitely will be booking here in the future!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Luana

great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

The property and staff were amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Miyann

Room was nice and clean, check-in and check-out are contactless and easy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Garland

I can’t wait to stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Great atmosphere! Super easy to check in and the staff was very friendly!
Stayed 2 nights in Jan 2025

10/10 Excellent

Joe

Great property
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqueline

Loveddd it 10/10 definitely would book again
Stayed 5 nights in Jan 2025

8/10 Good

Patricia

Nice property
Stayed 1 night in Feb 2025

10/10 Excellent

Bryson

Very cozy and great value for the price, try the ginger ale they have.
Stayed 2 nights in Jan 2025