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citizenM Chicago Downtown

4.0 star property
Hotel with a restaurant, steps from Michigan Avenue

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Exterior
Interior
View from room
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk
The current price is S$202
includes taxes & fees
7 Jul - 8 Jul

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(356 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
80 East Wacker Place, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • Grant Park - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a coffee shop/cafe, a bar and a gym. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch and dinner. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A 24-hour front desk, coffee/tea in reception and a lift
  • A front desk safe, a water dispenser and smoke-free property
  • Guest reviews give top marks for the overall value, central location and helpful staff
Room features
All 280 rooms have comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of 5 Jul, 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 7 Jul, 2025 start from S$202.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

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citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2483 out of 3282 reviews
Rating 8 - Good. 518 out of 3282 reviews
Rating 6 - Okay. 145 out of 3282 reviews
Rating 4 - Poor. 64 out of 3282 reviews
Rating 2 - Terrible. 72 out of 3282 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Perfect stay and great customer service
Stayed 3 nights in Jun 2025

10/10

Amazing hotel
Stayed 1 night in Apr 2025

8/10

Great location
Stayed 4 nights in Jun 2025

10/10

Beautiful place
Stayed 2 nights in Jun 2025

10/10

Great location and convenient, only thing our room was pretty small
Stayed 2 nights in Jun 2025

10/10

Very clean and employees where very helpful
Stayed 2 nights in Jun 2025

10/10

Great place to be
Stayed 3 nights in May 2025

10/10

Great location, helpful staff and self service is very convenient. Great view of the city.
Stayed 1 night in Jul 2025

10/10

Great stay
Stayed 2 nights in Apr 2025

10/10

Great view and great friendly staff
Stayed 2 nights in May 2025

10/10

Great location, gym and facilities. Bedrooms are small but very nice and functional.
Stayed 1 night in Jun 2025

10/10

Great location, clean room and friendly staff!
Stayed 3 nights in May 2025

10/10

Everything was great
Stayed 1 night in Jul 2025

10/10

clean and conveniently located. throughly enjoyed my stay here, will be staying at another citizenm in the future.
Stayed 2 nights in Jun 2025

10/10

Love citizenM in general and love Chicago branch as well good location, cleanses, and their Breakfast (and cookwares for breakfast lol)
Stayed 1 night in Jul 2025

10/10

I had an amazing stay at the CitizenM hotel! The staff were amazing. Nick was sooo amazing! I will be staying there again.
Stayed 1 night in Jun 2025

10/10

I loved this hotel! It was our first time in Chicago and everything was walkable from here. Highly recommend. We had an amazing view! Staff is so kind.
Stayed 2 nights in Jun 2025

10/10

Very enjoyable stay - Close to everything Chicago has to offer. Rooms are certainly compact but great for couples or singular guests. Will be staying again when I visit.
Stayed 3 nights in May 2025

10/10

CitizenM amazing, great location downtown, iPad controls the room with amazing features.
Stayed 2 nights in Jun 2025

10/10

Would stay again!
Stayed 2 nights in May 2025

10/10

We really enjoyed the little room we got. The whole place is really cute and well decorated. It was great for our stopover on our long drive. Super close to great restaurants and Riverwalk!
Stayed 1 night in Jun 2025

10/10

Wonderful
Stayed 1 night in Jun 2025

10/10

Quietest hotel I’ve ever experienced. Very fun lobby/bar. Would definitely stay here again!
Stayed 6 nights in Jun 2025

10/10

Very clean and had everything that we needed for our stay. Definitely recommend based on the small but efficient room set up with the new technology controls!
Stayed 1 night in Jun 2025

10/10

LOVED THIS PLACE!!!! Best location. Clean. Safe. Great staff. Easy check in/out. Perfect!!!
Stayed 2 nights in Jun 2025