Best Western Des Plaines Inn

2.5 star property
Hotel in Des Plaines with free breakfast and 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Des Plaines Inn

Reception
Lobby
Hypo-allergenic bedding, in-room safe, laptop workspace
Indoor pool
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is S$114
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1231 Lee St, Des Plaines, IL, 60018

What's nearby

  • Allstate Arena - 3 min drive - 3.4 km
  • Rivers Casino - 5 min drive - 5.5 km
  • Donald E. Stephens Convention Center - 7 min drive - 7.7 km
  • Rosemont Theatre - 8 min drive - 8.0 km
  • Fashion Outlets of Chicago - 10 min drive - 9.0 km

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare International Airport (ORD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines Inn

Hotel near Allstate Arena
Free continental breakfast, laundry facilities and a business centre are just a few of the amenities provided at Best Western Des Plaines Inn. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Express check-out, 1 meeting room and luggage storage
  • Free newspapers, multilingual staff and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 50 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

Bosnian, English, Hindi, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 21 November 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Des Plaines Des Plaines
Best Western Des Plaines Inn Hotel
Best Western Des Plaines Inn Des Plaines
Best Western Des Plaines Inn Hotel Des Plaines

Frequently asked questions

Does Best Western Des Plaines Inn have a pool?

Yes, this property has an indoor pool. The property will be renovating one of the swimming pools from November 21 2024 until December 31 2024 (completion date subject to change).

How much does it cost to stay at Best Western Des Plaines Inn?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Best Western Des Plaines Inn on 1 Dec,2024 start from S$113.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Des Plaines Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Des Plaines Inn?

Self-parking is free at this property.

What time is check-in at Best Western Des Plaines Inn?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Best Western Des Plaines Inn?

Checkout is at 11 AM. Late checkout is available for USD 50.00 (subject to availability).

Where is Best Western Des Plaines Inn located?

Situated near the airport, this hotel is 1.1 mi (1.8 km) from Lake Park and within 3 miles (5 km) of Allstate Arena and Advocate Lutheran General Hospital. Rivers Casino and Golf Mill Shopping Center are also within 6 miles (10 km). Des Plaines Station is 20 minutes by foot.

Best Western Des Plaines Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 363 out of 1032 reviews" "
Rating 8 - Good. 305 out of 1032 reviews" "
Rating 6 - Okay. 171 out of 1032 reviews" "
Rating 4 - Poor. 76 out of 1032 reviews" "
Rating 2 - Terrible. 117 out of 1032 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Xuemei

Business traveller
Disliked: Staff & service, property conditions & facilities
Very disappointed with the poor service. It was not up to standard, and I had a very negative experience. Would not recommend.

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand you get what you pay for, but cleanliness & safety should be expected! I booked 2 rooms, upon arrival there were 2 other people waiting to speak/check-in… only the front desk person had been in the bathroom for some time. The woman standing in line presented a plate of breakfast food she found in her microwave, it wasn’t hers! This was the 2nd room they moved to, this set the tone. We were told ALL exit doors within the building do not work and that the only door to use is the main entrance. Parking is in the back of a long narrow building, so you would need to walk around the whole building to get in, which is extremely inconvenient, potentially unsafe, not to mention it was pouring rain! But good for us, BRICKS were used to prop open all exit doors, doors that are supposed to be locked for our securityl! Not okay! Then we take the smelly dirty elevator up to 2nd floor. I walk into my room and this is what I find; windows that don’t shut nor lock obviously, dust so thick within the credenza, next to the dirty fridge, there was a small child’s footprint in the grime! There was hair EVERYWHERE, the “lounge” chair was covered in stains! The cherry on top… the security latch was broken! As we left only 10minutes later, the counter chick was again in the bathroom. The next morning we checkout, the new attendant is again in the bathroom with music blaring. No breakfast food at 830am and the pool was closed, although I wouldn’t of usedy it! Absolutely unacceptable!!!!
Stayed 1 night in Nov 2024

4/10 Poor

Gabriel

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una de las primeras veces que rento un hotel.. en las fotos se muestra algo bien pero una ves w lo abordamos notamos un olor a humedad que nos incomodó atención al cliente me párese algo decadente.. esperaba algo mejor pero bueno será para la próxima ves
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Tijo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Swimming pool was not in operation
Stayed 4 nights in Jul 2024

6/10 Okay

marlon

Stayed 2 nights in Oct 2024

6/10 Okay

Janice

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was large. Hair in the shower drain and the drain cover was very dirty. Side door of the building was propped open with a sign saying it was broken. Seems it was fixed overnight between 11pm and 7am? Breakfast was not much. Nothing I could grab and go. I would not stay again. Pool is still empty
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Aditi

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kearstyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Smail

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not clean hotel. Service is terrible for the price . Roaches in the rooms . Very durty machines on the breakfast area . No food is available when it s empty. People get to wait over 45 minutes or leave if they are in hurry. Receptionist is unprofessional. She never stand up to talk to the costumer either she is looking at the computer or not there at all. She never hepl always turning people down if they ask for any help. We get pictures and videos, we wi fill up a report with health department. I can send pictures and videos if it s need .
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

4/10 Poor

Jacob

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Dozen of ants in bathroom and a few on bed.
Stayed 1 night in Aug 2024

8/10 Good

Suresh

Stayed 1 night in Oct 2024

4/10 Poor

Rajaram

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need to clean
Stayed 1 night in Oct 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Close to venue
Stayed 2 nights in Oct 2024

10/10 Excellent

Dion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed and the front desk lady was very nice and helpful definitely recommend!!
Stayed 1 night in Oct 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Customer service was good, staff was kind. Pool was down, outside could use a little more TLC.
Stayed 3 nights in Oct 2024

6/10 Okay

Gianna

Travelled with partner
Liked: Amenities
I thought it was a decent experience. The pool was closed which stinks. All of the doors to get into the building didn’t lock anymore which felt unsafe. Rooms were clean though and breakfast was decent for being free
Stayed 1 night in Oct 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Chicago

Stayed 1 night in Sep 2024

10/10 Excellent

Neli

Stayed 1 night in Sep 2024

8/10 Good

Meir

Stayed 1 night in Sep 2024

2/10 Terrible

Raquel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sanitation of this location is absolutely horrendous! We left the property and had to check in at another hotel!
Stayed 3 nights in Oct 2024