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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel connected to the convention centre in Chiang Mai with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Empress Hotel Chiang Mai

Property grounds
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, free cots/infant beds
Lobby
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, free cots/infant beds

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, free cots/infant beds

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Bidet
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, free cots/infant beds

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Bidet
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free cots/infant beds

Executive Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Bathrobes
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Reception

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9.2 out of 10, Wonderful, (22)
The price is S$119
includes taxes & fees
27 Jan - 28 Jan,2025
Dusit Princess Chiang Mai
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About the area

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Chiang Mai Night Bazaar Shopping Centre - 3 min walk - 0.3 km
  • Chiang Mai Night Bazaar - 16 min walk - 1.4 km
  • Tha Phae Gate - 4 min drive - 2.3 km
  • Warorot Market - 4 min drive - 2.1 km
  • CentralPlaza Chiang Mai Airport - 6 min drive - 4.3 km

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

Upscale family-friendly hotel near Chiang Mai Night Bazaar
Close to Tha Phae Gate, The Empress Hotel Chiang Mai provides a poolside bar, a terrace and shopping on-site. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • Babysitting (surcharge), multilingual staff and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 375 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and free toiletries
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 850.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Empress Hotel Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empress Hotel Chiang Mai?

Self-parking and extended parking are free at this property.

What time is check-in at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at The Empress Hotel Chiang Mai?

Checkout is at noon. Late checkout is available for THB 500 (subject to availability).

Does The Empress Hotel Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-midnight on request. A fee of THB 250 per person applies.

Where is The Empress Hotel Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within 1 mi (2 km) of Art in Paradise and Chiang Mai Night Bazaar. Tha Phae Gate is 1.4 mi (2.2 km) away.

The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1006 reviews" "
Rating 8 - Good. 259 out of 1006 reviews" "
Rating 6 - Okay. 45 out of 1006 reviews" "
Rating 4 - Poor. 9 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

saad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very close the chiang mai night market, you can get food, shopping at your walking ease. Rooms are the best.
Stayed 3 nights in Dec 2024

10/10 Excellent

Phillip

Liked: Amenities
Everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel, occasionally there’s a sewer smell. Shower temperature fluctuates sometimes to extremely hot or cold. The staff was pretty nice and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were welcomed by receptionist called Lang. He was the most helpful and welcoming person in our 6 weeks in Thailand! We immediately felt we had a person we could ask for any concern. He would be amazing in a management position as he understands customer service!! Pool area - the umbrellas could be replaced as did not work properly and only shade in the area! Drinks at pool were reasonably priced. Pool water was a little too much on the cool side - could be a few degrees warmer. The lobby had an odd smell (musty) but the room itself was fine and very quiet with great bed. Breakfast area was crazy Tues-Sat as it serves those attending the conference center next door. Little things could really improve the breakfast (juice was warm as not served in machine or on ice, no coffee machine so coffee in pots get burned taste quite soon, most food was luke-warm not hot). Put Lang in charge and he would likely fix so many of those things ;) Definitely would consider staying again but would have breakfast elsewhere unless changes made.
Stayed 4 nights in Nov 2024

8/10 Good

Yer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was walking distant to the Night Blazard with many other restaurants options. Transportation and taxi was easy accessible.
Stayed 4 nights in Aug 2024

8/10 Good

Dordaneh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service was good but I expected more fresh fruits ;)
Stayed 4 nights in Aug 2024

10/10 Excellent

Ariel

Stayed 2 nights in Aug 2024

2/10 Terrible

Caitlyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 5 nights but when we arrived, we realized the hotel was not located in a good area for walking around and shopping. We left after the first night. This was back in May and I STILL have not received my refund for the 4 nights despite bringing this to the hotels attention multiple times and getting no response.
Stayed 5 nights in May 2024

8/10 Good

David

Liked: Amenities
Great service, excellent breakfast. I only had one problem and that was the price they charged for an international call. It was not expensive then the room.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacqueline, Burtonsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelllent
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline, Burtonsville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and high class hotel. My favourite place to stay.
Stayed 2 nights in Jun 2024

8/10 Good

Larry

Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Pound for £ , this has got to be one of the best hotels I’ve stayed in. The room was voluminous The hotel has a large swimming pool. £41 a nigh including breakfast!
Stayed 2 nights in Jun 2024

10/10 Excellent

Aye Aye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous!
Beautiful inside out. Wonderful upgraded, excellent cleanliness. Amazed by welcome and complimentary gifts. Enjoying the Western and Thai breakfast. Friendly staff and prompt response.
Stayed 3 nights in Jun 2024

10/10 Excellent

Helen, CHATHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked Empress for my stay in chiang Mai, property was closed, was accommodated at Empress Premier, and my room type upgraded Check in was efficient, then handed a welcome package consisting of evian (1.5 ltr) fruit juice, nuts, cookies and chocolate. The team were friendly, the manager at the front desk remembers guest names and greets you by name. Breakfast buffet was good, with good coffee!!! Only down side is a bit of a walk to the main town area but plenty of tuks available, on the positive makes it a good quiet location for peaceful nights. Night Market 10 mins way by foot .
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Racquel

Stayed 4 nights in May 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some issues related to my being sloppy, but Paul and the staff made it all good in a very timely manner! Thanks for the great stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elayne

Liked: Cleanliness, staff & service, property conditions & facilities
The service was EXCELLENT! The staff is very friendly and cozy. The only thing I didn’t like was that there were ants in our room. But I’m guessing that’s because we ate there. Me and my husband loved it and would definitely recommend to our friends.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Nice hotel. Very polite service and good pirce
Stayed 1 night in Apr 2024

10/10 Excellent

Rayner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Excellent services and amazing place to stay with family and friends. Peaceful and friendly atmosphere.
Stayed 2 nights in Mar 2024

10/10 Excellent

an pang, Arcadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Empress Hotel every time I come to Chiang Mai
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meet most of our expectations and the VIP upgrad were excellent
Stayed 6 nights in Mar 2024