10/10 Excellent
Jennifer
Travelled with partner
20 Nov,2024
Liked: Cleanliness, staff & service, amenities
Exceptional stay at this lovely property in the heart of the old town during the Loy Kratong festival in November.
I have have never stayed anywhere where the staff truly make you feel beyond welcome and will do anything to make sure your stay is exceptional.
They surprised me the first morning after breakfast by having all of the staff sing me happy birthday and surprised me with a full cake. You could tell it meant so much to their staff that it brought me to tears.
The hotel is right on the moat of the old town and steps away from the old Tape Gate. Great location for enjoying the festival although because it’s in the heart of the action it was hard to fall asleep with everyone lighting off fireworks and celebrating until the wee hours of the morning.
I would also say that the one downfall of the hotel stay was how hard the bed and pillows were. As my husband would say it was like sleeping on a hay bail. The staff did their best to find us softer pillows but it was a hard sleep.
The included breakfast was simple yet good and the restaurant was great for a refreshing drink and snack in the afternoon or late evening although I never had a full dinner there.
Beautiful property but the staff is truly what makes it shine.
Jennifer
Stayed 3 nights in Nov 2024