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Casa Zazil

2.5 star property
Escape into tranquility with local flavors for breakfast. Start your day refreshed on the charming terrace.

Choose dates to view prices

Photo gallery for Casa Zazil

Terrace/patio
Front of property – evening/night
Reception
Reception
View from room
Nestled in a tranquil setting, Casa Zazil offers the perfect retreat with local cuisine breakfast and a lovely terrace. Connect to free WiFi, park easily with self parking, and enjoy assistance from the 24-hour front desk.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is S$95
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Quadruple Room, 1 Bedroom

In-room safe, desk, laptop workspace, free WiFi

Comfort Quadruple Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
  • 124 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room

In-room safe, desk, laptop workspace, free WiFi

Comfort Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

In-room safe, desk, laptop workspace, free WiFi

Comfort Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Laptop workspace
Daily housekeeping
Wardrobe
  • 124 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle 26 X 17 y 19, Col.Gonzalo Guerrero, Bacalar, QROO, 77930

What's nearby

  • Fort of San Felipe - 15 min walk
  • Laguna Bacalar Ecological Park - 16 min walk
  • Municipal Spa of Bacalar - 4 min drive
  • Cenote Cocalitos - 6 min drive
  • Cenote Azul - 6 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬13 min walk
  • ‪I Scream Bar - ‬13 min walk
  • ‪Las Quekas Bacalar - ‬5 min walk
  • ‪Taqueria el Trompo de K'los - ‬14 min walk
  • ‪Taquería los Primos - ‬5 min walk

About this property

Casa Zazil

Hotel near Lake Bacalar
Close to Laguna Bacalar Ecological Park, Casa Zazil provides amenities, such as free breakfast (local cuisine) and a terrace. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Coffee/tea in reception, tour/ticket information and a 24-hour front desk
  • A front desk safe
Room features
All guest rooms at Casa Zazil have comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Casa Zazil Hotel Bacalar
Casa Zazil Hotel
Casa Zazil Bacalar
Casa Zazil Hotel
Casa Zazil Bacalar
Casa Zazil Hotel Bacalar

Frequently asked questions

Is Casa Zazil pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa Zazil?

As of 8 Feb,2025, prices found for a 1-night stay for 2 adults at Casa Zazil on 9 Feb,2025 start from S$94.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Zazil?

Self-parking is free at this property.

What time is check-in at Casa Zazil?

Check-in begins at 2 PM.

What time is check-out at Casa Zazil?

Checkout is at noon.

Where is Casa Zazil located?

Situated in Bacalar, this hotel is within 1 mi (2 km) of Fort of San Felipe, Laguna Bacalar Ecological Park, and Lake Bacalar. Canal de los Piratas and Municipal Spa of Bacalar are also within 1 mile (2 km).

Casa Zazil Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 73 reviews
Rating 8 - Good. 12 out of 73 reviews
Rating 6 - Okay. 0 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 4 out of 73 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marta and Carmen were WONDERFUL hosts! We managed to communicate with our poquito Spanish :) They were super helpful in providing recommendations for things to do and places to eat. They also helped us organise a private boat tour of the lake as we have very limited time due to the bus schedule to get to our next destination. They also have a great deal with a tour provider if you have time for a 1/2 day tour, much more reasonable than other online or in town. The property was only a 5 min walk to the ADO bus terminal, which was very convenient for us and only a 10min walk to the lake and restaurants. Also, the BREAKFAST, it can’t be forgotten - it was amazing!! Beautiful fruit, delicious eggs and pancakes for the kids. Homemade juices and endless coffee, was all perfect. Thank you again, we wish we had longer!
Stayed 1 night in May 2024

10/10 Excellent

João

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking monitored by camera. Nice decoration. Attention to detail. Hot shower. The owner/staff is very friendly goes above and beyond. Breakfast was the highlight: they don't have a buffet, instead they cook for you and serve in the garden. Very personal service. It's close to the highway but not far from the city center. We were positively surprised and will stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice stay at Casa Zazil. We were travelling with my family and our host was fantastic.
Stayed 1 night in Aug 2023

10/10 Excellent

saul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
This was a great place to stay. Martha the host was very friendly and helpful. We had a great time in Bacalar.
Stayed 3 nights in Jun 2022

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very sweet little hotel. It’s quite new with modern touches in the room that provide nice ambiance. Super immaculate, the beds and pillows are very comfortable and the linens are good quality. The room is large with lots of space to hang clothes and store luggage. Lots of hot water and good pressure in the shower. There’s a nice little outdoor courtyard where breakfast is served. We stayed three nights and were served three different and very tasty breakfast meals. The hotel is operated by a lovely family who go out of their way to make your stay enjoyable.
Stayed 3 nights in Jan 2022

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seguro que regreso a Casa Zazil🏠
Muy recomendable este pequeño lugar súper cómodo, las encargadas Martha y Carmen , son muy amables y los desayunos que hacen son completos, deliciosos y diferentes cada mañana . Y hay muchos lugares cerca de allí si necesitas comprar algo y transporte, no falta dada. Y además ellas Te dan mucha información para sugerir a donde ir , yo volvería al mismo lugar a hospedarme a Casa Zazil , si regreso a ese hermoso lugar de Bacaiar, son muy amables y serviciales y muy limpio todo, recomendado al 100 %
Hermosa decoración y muy limpia y amplia la habitación incluye un mini refri y tiene un dispersador en baño con shampo y acondicionador y jabón líquido para cuerpo en tres partes Me pareció muy buena idea así no hay que estar cambiando las botellita
Muy iluminada y fresca
Camas dobles y muy cómodas las almohadas también y Y también afuera Donde se toma el desayuno el patio está muy bonito y tranquilo y se disfruta mucho a los ricos desayunos A la hora que tú se los pidas y te lo sirven recién hechos y calientitos .
Stayed 4 nights in Nov 2021

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super little hotel
This place is amazing. Super clean, absolutely secure and close to everything. The owners are very nice and ready to help their guests with whatever needs they have . Highly recommended.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marta the owner went out of her way to make us feel comfortable. Room is great. She gave us a lot of information and recommended the 2-hr boat tour and they came to get us at the hotel. The lake is beautiful and the spa really comforting (on the tour). Then they gave us transportation to Cenote Azul, where we swam and sat at the restaurant. We walked back the 5 kms but you can take a taxi. You can also swin at Cenote Cocalitos which is just besides.
Stayed 2 nights in Dec 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Mexican paradise town
Great stay at Casa Zazil. As soon as we arrived we were treated very well by the owners. It is a small location, but very conveniently located next to the highway. You also get a parking spot right next to your room. The owners will help you with anything needed. Any information is properly and promptly given by the owners. They recommended us a great tour right away where we could see the different cenotes at the lagoon. Furthermore, they recommended us great places for dinner and for a nice bar for drinks and music. The rooms are modern and cozy. I recommend anyone who is staying at Bacalar to stay at this great location.
Stayed 1 night in Jul 2019

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosa estancia! Todo exelente! Lo recomiendo al 100%
Stayed 2 nights in May 2019

10/10 Excellent

ZenCommando.com, Costa Rica

Travelled with partner
Liked: Cleanliness, staff & service
Very good location. Walking distance from ADO bus stop/terminal and walking distance to the lagoon and Bacalar center. Room was clean with updated accessories. Positive experience with staff checking us in and taking care of us - Excellent customer service!! I will stay here again.
Stayed 1 night in Feb 2019

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel back in October and have been slow to write a review. We were made to feel exceptionally welcome by the owners - in spite of the language barrier (be ready to use Google translate a lot if you're not a Spanish speaker!) they couldn't do enough to help. They offered us a ride to local cities and attractions and had loads of suggestions about things to see and do in Bacalar. The hotel itself was immaculate. Our only minor complaints were a lack of fridge in the room and only instant coffee at breakfast. But the care, attention and friendliness of the owners more than made up for these! We'd definitely return if in Bacalar again - which I hope we will be!
Stayed 7 nights in Oct 2018

10/10 Excellent

Rosario, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean very cossy. The ownwers Carmen and Martha are awesone people. They took us around town and showed us for local breakfast.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Accommodations / Local Vibe
We loved it here. Very personalized service and recommendations. Our host went above and beyond to make our trip to Bacalar special and interesting. You can walk downtown in about 10-15 minutes and see the local neighborhood or call a cab easily. Personalized light breakfast in the morning - let them know in advance if you want something special. Great if you want to get a feel for the town rather than stay on the Laguna. Note: brush up on your Spanish
Stayed 2 nights in Mar 2018

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La stanza era davvero pulitissima, la padrona di casa FANTASTICA! Appena arrivati ci ha informato subito su tutte le cose che era possibile fare nei dintorni e ha dato la sua disponibilità per eventuali prenotazioni con prezzi inferiori (dicendoci di chiedere prima in centro per avere la certezza); noi abbiamo chiesto e infatti abbiamo poi prenotato la gita in barca in laguna tramite lei! Il centro è raggiungibile a piedi con una passeggiata di 15 minuti, e la prima sera sera la signora è stata così carina che ci ha accompagnato per farci vedere la strada. Per colazione ti fa scegliere tra più opzioni, noi abbiamo optato per i pancake e sono stati super!! Sicuramente un posto consigliato!
Stayed 2 nights in Aug 2024

10/10 Excellent

GIACOMO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura. Consigliato.
Struttura recente, sopra la media. Pulitissimo, letti molto comodi, presente di piccolo frigo bar e cassaforte. Le titolari sono gentilissime, molto disponibili. Colazione super, ogni giorno cambiava menù e potevi metterti d'accordo con loro per qualsiasi esigenza o intolleranze. Posizione strategica, a dieci minuti a piedi dal centro, la zona è tranquilla si può camminare tranquillamente a piedi. Consigliatissimo!
Stayed 3 nights in Jan 2024

2/10 Terrible

Szymon

Stayed 1 night in Jan 2024

10/10 Excellent

Piga lorenzo william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico soggiorno!
Siamo rimasti molto soddisfatti del nostro soggiorno in questa struttura. Personale disponibile, gentile e cordiale. Camere pulite e confortevoli, con pulizia quotidiana. Colazione deliziosa con un menù ogni giorno diverso. Super!
Stayed 3 nights in Jan 2024

10/10 Excellent

elodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour à bacalar super ! Hôte très accueillante disponible et sympathique je recommande!
Stayed 1 night in Oct 2023

2/10 Terrible

alejandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
para empesar el pernosal no tiene etica y fueron muy groseros
Stayed 1 night in Aug 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zu empfehlen
Super netter Kontakt, die Besitzerin gibt diverse Tipps für Touren. Wenn es Sprachprobleme gibt, arbeitet sie mit einer Übersetzungsapp, man muss also hier nicht unbedingt der spanischen Sprache mächtig sein. Das Frühstück ist sehr gut und wird nach Wunsch gestaltet, z. B. Pfannkuchen oder Quesadilla.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una excelente experiencia, me sentí como en casa. Las atenciones fueron espectaculares y la limpieza extraordinaria. Le recomendé a mis familiares este lugar, por la calidez de las dueñas.
Stayed 1 night in Nov 2022

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención de parte del hotel nos trataron muy desde nuestra llegada nosotros viajamos en familia yo y mi esposa y nuestros hijos traemos una pequeña de 2 años y veníamos cansados del viaje y la señora Carmen muy amable nos dejó pasar a la habitación porque llegamos en la mañana también desde que llegamos nos dio precio del paseo en lancha y entradas al fuerte de bacalar que por cierto en el paseo en lancha nos cotizo el mejor precio de la zona y asta vinieron por nosotros al hotel también un buen punto a favor del hotel es que el único Oxxo que hay está a una cuadra y es 24 horas y también muy serca la terminal ADO cómo a 100 metros
Stayed 2 nights in Sep 2022

10/10 Excellent

Victor I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022