See all properties

DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
Eco-certified hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Point of interest
Couples treatment room(s), Turkish bath/hammam, body treatments
Pool
Couples treatment room(s), Turkish bath/hammam, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is S$121
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Presidential Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Presidential Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 1.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 1.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 1.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Mill Hotel & Spa

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, (1802)
The price is S$121
includes taxes & fees
10 Feb - 11 Feb
The Mill Hotel & Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

What's nearby

  • Chester Zoo - 3 min drive
  • Chester City Walls - 4 min drive
  • University of Chester - 5 min drive
  • Chester Cathedral - 5 min drive
  • Chester Racecourse - 5 min drive

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 26 min drive

Restaurants

  • ‪Fish & Chips - ‬3 min drive
  • ‪The Lock Vault - ‬4 min drive
  • ‪Hoole Fish Bar - ‬3 min drive
  • ‪The Dee Miller - ‬16 min walk
  • ‪Garden Room & Terrace - ‬5 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

Upscale eco-certified hotel near Chester Cathedral
Located close to Chester Zoo and Grosvenor Museum, DoubleTree by Hilton Hotel and Spa Chester provides a terrace, a garden and dry cleaning/laundry services. Indulge in a manicure/pedicure, a body treatment and reflexology at the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • Free self-parking
  • English breakfast (surcharge), a front desk safe and multilingual staff
  • Smoke-free property, a banquet hall and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 219 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Fridges, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10 AM for a fee: GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,777 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Lift (87 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Spa fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Is DoubleTree by Hilton Hotel and Spa Chester pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Hotel and Spa Chester?

As of 6 Feb,2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel and Spa Chester on 2 Mar,2025 start from S$121.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel and Spa Chester?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel and Spa Chester?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel and Spa Chester?

Checkout is at noon.

Where is DoubleTree by Hilton Hotel and Spa Chester located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Chester Cathedral, Chester Zoo and Grosvenor Museum. Chester Racecourse and Chester Castle are also within 3 mi (5 km).

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, amenities
Lovely public areas, staff extremely helpful, bedrooms spacious but a little tired. Personal preference but the beds seemed very hard.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating Went out of their way to make our stay special!
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay . Great breakfast
Stayed 1 night in Dec 2024

4/10 Poor

Philippa

Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
great place tk stay
Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 4 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and restaurant offered a decent range of options. Bed extremely comfortable and 1st floor corridor generally quiet. Somewhat disappointed that room was not made up until after 4pm on a couple of days, had to go down to lounge area to wait for cleaners to finish. Also noticed that glasses were left outside rooms and not collected from several hours, this presented a trip hazard and a danger for guests especially children. Overall a most enjoyable 4 day stay.
Stayed 4 nights in Nov 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness
Nice room but there wasn’t enough towels and gowns for the amount of people. We also didn’t get offered a cookie when we arrived.
Stayed 1 night in Oct 2024

10/10 Excellent

dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Crismel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Customer service issues
First was the reception lady who assisted my check in, it was terrible because i feel that i am not welcome to the place. No greetings and is not approachable. but when I finished she politely greeted other guest next to me. (White guest). Same happened when i had my breakfast a different lady who's in the front desk of restaurant. It seems that they are only pleasant with white people . The customer service is terrible when it comes to me
Stayed 2 nights in Oct 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but not for families.
Hotel is lovely, but got caught out by the 16 age limit for kids to use the pool. I understand the reasons why but this wasn't clearly indicated on the Hotels.com Web page. If it was we would have chosen the mecure down the road which is much cheaper and pool for all. Had 2 very disappointed kids.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
I was extremely disappointed, when making the booking I wasn’t aware the swimming pool was only available for 16 and over. Only after receiving the confirmation from yourselves. Rather than cancel I thought I would call the hotel and ask, I he lady on the phone said it shouldn’t be a problem but send an email so I did. I received no response to my email, when arriving at the hotel I explained to the lady at reception when checking in what had happened, she asked who I spoke to, to which I replied I’m not sure, she said well I doubt that happened because all our staff no the pool is for 16 and over, she basically accused me of lying. Why would I drive 4 hours to a hotel with a pool my daughter can’t use when there is one 10 mins down the road she can, I emailed the hotel again with my concerns and still haven’t received a response. Disgraceful from a hotel brand like the Hilton. Won’t be using it again
Stayed 1 night in Oct 2024

8/10 Good

sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Chester
Short stay in Chester. Hotel is a little outside of the city centre but the rooms are really nice, as is the bar area. The gym is great and popular. Would definitely come back here.
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Nia

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Paul

Stayed 1 night in Oct 2024