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Brookside

3.0 star property
Comfortable Victorian hotel near Chester City Walls

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Brookside

Front of property – evening/night
Garden
Egyptian cotton sheets, premium bedding, in-room safe
Breakfast and dinner served
Free toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • Room service
    Room serviceRoom service

Check-in time

2:00 PM

Check-out time

11:00 AM
The price is S$145
Price available on 30/06/2024

Explore the area

Map
Brook Lane, Cheshire, Chester, England, CH2 2AN
  • Popular LocationChester City Walls13 min walk
  • Popular LocationChester Racecourse3 min drive
  • Popular LocationChester Zoo4 min drive
  • AirportLiverpool (LPL-John Lennon)39 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Breakfast presented well and excellent services, had a lovely chilled evening, the dinner was nice just the chicken over...
Aug 22, 2023
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Room options

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Comfort Single Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Lower Ground Floor Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Egyptian cotton sheets, premium bedding, in-room safe

Double Room, Ensuite (Elegance)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Attic Double/Twin

Egyptian cotton sheets, premium bedding, in-room safe

Attic Double/Twin

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Four-poster bed)

Egyptian cotton sheets, premium bedding, in-room safe

Double Room (Four-poster bed)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Lower Ground Floor - Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor - Double Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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About the area

Chester

Located in Chester, Brookside is near a train station. Grosvenor Museum and Chester Music Theatre are cultural highlights, and some of the area's activities can be experienced at Chester Golf Club and Vicars Cross Golf Club. Looking to enjoy an event or a game? See what's going on at Chester Racecourse or Oulton Park Circuit. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Chester travel guideOpens in a new window

What's nearby

  • University of Chester - 7 min walk
  • Chester City Walls - 13 min walk
  • Chester Cathedral - 18 min walk
  • Chester Racecourse - 3 min drive
  • Chester Zoo - 4 min drive

Getting around

  • Bache Station - 14 min walk
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • ‪Istanbul BBQ - ‬18 min walk
  • ‪The Deva Tap - ‬16 min walk
  • ‪The Bears Paw - ‬13 min walk
  • ‪The Olde Cottage Inn - ‬16 min walk
  • ‪Brook Street Cafe - ‬18 min walk

About this property

Brookside

Hotel near Chester Zoo
Close to Chester City Walls and Chester Cathedral, Brookside provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, Brook View Restaurant, offers breakfast, dinner and children's meals. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • English breakfast (surcharge), express check-out and express check-in
  • A computer station, luggage storage and meeting rooms
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All rooms are individually furnished, and feature comforts such as premium bedding, as well as thoughtful touches such as late-night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with digital channels and DVD players
  • Coffee/tea makers, daily housekeeping and desks

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brook View Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Building
  • Built in 1900
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 21 June 2024 to 23 June 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted at weekends. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 11.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Frequently asked questions

Is Brookside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Brookside?

As of 29 Jun,2024, prices found for a 1-night stay for 2 adults at Brookside on 30 Jun,2024 start from S$145.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Brookside?

Self-parking is free at this property.

What time is check-in at Brookside?

Check-in start time: 2 PM; check-in end time: 11 PM.

What time is check-out at Brookside?

Checkout is at 11 AM.

Where is Brookside located?

Situated in Chester, this hotel is within a 15-minute walk of University of Chester and Chester City Walls. Chester Cathedral and Chester Racecourse are also within 1 mile (2 km). Bache Station is 14 minutes by foot and Chester Station is 23 minutes.

Brookside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 357 reviews" "
Rating 8 - Good. 144 out of 357 reviews" "
Rating 6 - Okay. 49 out of 357 reviews" "
Rating 4 - Poor. 15 out of 357 reviews" "
Rating 2 - Terrible. 1 out of 357 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was perfect only fault was the water was cold
Stayed 1 night in Jun 2024

10/10 Excellent

Carole

Travelled with partner
Liked: Amenities
I loved this Hotel. Very welcoming and friendly. I particularly liked the fact that the breakfast was freshly made to order and piping hot, no lukewarm buffet. Good evening meal options also. Within a mile to Chester town to walk or staff will call you a taxi. Will definitely return
Stayed 2 nights in Jun 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Single traveller perfect for my requirements. Doesn’t have any great pretensions but why should it. Very friendly and helpful staff. Will return.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely independent hotel worth a visit.
I had a pleasant one night stay. It was clean and tidy, the shower was a little feeble but it did the job! Breakfast was very nice and the staff always willing to help. Would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, room clean but small. Comfortable lounge area
Stayed 1 night in Mar 2024

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Reception, Housekeeping and Restaurant team. Comfortable unpretentious hotel without that corporate blandness. Great breakfast and WIFI.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff. Clean and well equipped.
Stayed 1 night in Mar 2024

10/10 Excellent

Nikolaos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice stay for 1 evening. Had evening meal which was delicious
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

mark

Stayed 1 night in Jan 2024

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo room
Had the solo traveller room although it was a small room it had everything you needed. Ensuit bathroom was good size. Bed was a queen size which was big enough for one.
Stayed 1 night in Dec 2023

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mixed review
I received a really warm welcome on arrival and was directed to my room. The building has a lot of character, however, this does mean a lot of creaky floorboards. I stayed in an economy room. As such, it was tiny, but ample for one night. The bathroom was clean, the shower was hot with sufficient water from the shower head. Fabulous cooked breakfast, catered for my gluten and dairy allergy without prior notice. Negatives - Bald patches in the carpet. The bed was hard and very uncomfortable. The room was hot (it's December, so this shouldn't have been an issue!). I had to open the window overnight which exacerbated the noise from the traffic outside. On top of that, the duvet was thick, hot and heavy. I think I spent most of the night awake! The floorboards creaked from the room above. Walls are thin, so when the person next door comes in or goes out, it sounds like they are in the room with you! The beeper on the door is loud, so when your neighbour doesn't shut the door properly, it can go on for ages. All in all, the staff are great and the breakfast was lovely, but it's not enough to make me want to stay again.
Stayed 1 night in Dec 2023

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service
Lovely Hotel, cosy, friendly and helpful staff. Convenient ten minute walk into the town centre. Breakfast was ok. Evening meal was ok, far too salty. Rooms need updating, decor a bit tired and dated. Parking very tight but thankful there was parking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 15 minutes walk into Chester. Staff very freindly and helpful. Lovely breakfast. Free parking on site.
Stayed 1 night in Dec 2023

10/10 Excellent

lesley

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will be returning next year for our annual Xmas shopping trip to Chester
Stayed 2 nights in Dec 2023

10/10 Excellent

BENJAMIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and it was lovely and quiet had an ideal stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly welcome and clean, comfortable room.
Stayed 1 night in Oct 2023

4/10 Poor

Simon

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff but dont eat there!
Parking is limited in the small car park but I found a space. The hotel is nice and the staff are very friendly and attentive. The hotel and rooms are dated so if you like that you will like it here. The bed for me was small and a bit lumpy but otherwise, I had a good sleep. Expensive small bottled beers and no draught beer. The menu is limited, I didn't eat in as the town is a 15-minute walk away with better restaurants. Lots of lounge areas to relax in and meet people. Full English Breakfast was cooked to order however the food quality was not that great. The sausage was cheap tasting and overcooked, mushrooms had I think paprika over them which made them taste funny, otherwise the rest is ok.
Stayed 1 night in Sep 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff.Good dining, well cooked.
Stayed 4 nights in Sep 2023