2/10 Terrible
Basil Y S
Travelled with family
27 Oct,2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Experience at Peace Garden Goa.
Disappointing Experience at Peace Garden Goa.
I recently had the unfortunate experience of staying at the Peace Garden Goa.
I believe it is important to bring to your attention the various issues I encountered during my stay.
Firstly, the rate of the hotel was exorbitantly expensive, and I regret to say that it did not justify the amount I paid. I found the food quality to be tasteless, of bad quality, and unreasonably priced.
To my disappointment, I was charged for items I did not order or that were canceled due to quality issues. Paying Rs. 4000 to 5000 per day for a subpar and unappetizing breakfast was truly disheartening.
Furthermore, the condition of the rooms and the room service left much to be desired. Despite our best efforts, we had to contend with an abundance of bugs on the bed and mosquitoes buzzing around. As a result, my companions and I suffered from rashes all over our bodies, which was undoubtedly a distressing experience.
In terms of connectivity, the hotel lacked a proper WiFi network, and there was no network coverage for any Indian SIM cards in the area.
I must also express my disappointment with the behavior of the hotel management. Despite repeatedly raising concerns about the food quality and WiFi connection, no satisfactory action was taken to address these issues. This lack of responsiveness and attention to guest concerns greatly impacted my overall experience.
Basil Y S
Stayed 4 nights in Oct 2023