See all properties

The Independence Inn Charlotte/Matthews Hotel

3.0 star property
Experience East Forest's natural beauty while staying fit with access to the hotel's 24-hour gym. Connect with ease using in-room WiFi.

Choose dates to view prices

Photo gallery for The Independence Inn Charlotte/Matthews Hotel

Reception
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
The current price is S$117
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Designer toiletries
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Similar properties

Down duvets, pillow-top beds, desk, laptop workspace

Comfort Inn Matthews - Charlotte

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, (1008)
The price is S$122
includes taxes & fees
27 Feb - 28 Feb
Comfort Inn Matthews - Charlotte

About the area

Map
2501 Sardis Road N, Charlotte, NC, 28227

What's nearby

  • Novant Health Matthews Medical Center - 5 min drive
  • Sportsplex at Matthews - 7 min drive
  • Bojangles' Coliseum - 10 min drive
  • Ovens Auditorium - 10 min drive
  • SouthPark Mall - 15 min drive

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

Hotel located in East Forest
A free breakfast buffet, dry cleaning/laundry services and a 24-hour gym are just a few of the amenities provided at The Independence Inn Charlotte/Matthews Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • Free self-parking
  • Express check-out, a 24-hour front desk and luggage storage
  • A computer station, a banquet hall and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep-soaking baths
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Is The Independence Inn Charlotte/Matthews Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Independence Inn Charlotte/Matthews Hotel?

As of 20 Feb,2025, prices found for a 1-night stay for 2 adults at The Independence Inn Charlotte/Matthews Hotel on 25 Feb,2025 start from S$117.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Independence Inn Charlotte/Matthews Hotel?

Self-parking is free at this property.

What time is check-in at The Independence Inn Charlotte/Matthews Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Independence Inn Charlotte/Matthews Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Independence Inn Charlotte/Matthews Hotel located?

Located in East Forest, this hotel is 1.7 mi (2.7 km) from McAlpine Creek Greenway and 2.5 mi (4.1 km) from Novant Health Matthews Medical Center. Sportsplex at Matthews and Independence Shopping Center are also within 6 miles (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Independence Inn Charlotte/Matthews Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 75 reviews
Rating 8 - Good. 15 out of 75 reviews
Rating 6 - Okay. 10 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

haleigh

Very friendly service and great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

John

staff was great
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

It is clean and the staff service and attention is very good.
Stayed 1 night in Jan 2025

8/10 Good

Cheryl

Friendly staff. Good free breakfast. Very nice stay. Thank you very much
Stayed 3 nights in Jan 2025

10/10 Excellent

Tatiana

Staff here were great they really helped.
Stayed 1 night in Jan 2025

8/10 Good

Preston

Overall a good spot for the price.
Stayed 1 night in Dec 2024

8/10 Good

Taylor

It was ok
Stayed 1 night in Feb 2025

6/10 Okay

Margaret

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had dirty towels in it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Krystal

Nice clean property!!
Stayed 1 night in Nov 2024

10/10 Excellent

Grace

Not ce rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Chillis next door sucks room was fine
Stayed 1 night in Jan 2025

10/10 Excellent

Enkelejda

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!
Stayed 8 nights in Nov 2024

10/10 Excellent

David

Clean room, friendly staff & nice breakfast
Stayed 1 night in Jun 2024

8/10 Good

Joe

All good
Stayed 1 night in Jan 2025

6/10 Okay

Mukeni

Safe location but smells like smoke and weed
The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Nice staff but people smoking weed in hallway
Its cheap and in a safe neighborhood. Unfortunately the hotel needs a new carpet, rooms renovated, HVAC needs to be fixed, elevator needs to be fixed and people not smoking near the rooms. I could smell weed inside my room all night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dwayne

N/A
Stayed 1 night in Dec 2024

10/10 Excellent

hernando

Great
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Wouldn’t recommend
Not what I expected. The hotel was not in good condition. I had to change rooms two times. The lamp was broken and exposed in one room, the air didn’t work in the other room, I finally got a room that was decent. The elevator was sketchy. The rooms smelt terrible. TV had basic cable/sports channels, not a variety to watch. Would not recommend.
Stayed 1 night in Nov 2024

2/10 Terrible

April

Checking in, there was a screaming child with the check in Clerk, whom didn’t want to give me a receipt for a hundred deposit that I didn’t know I had to give them on top of the payment for the room, once I got to the room, the toilet handle was completely broke, I informed the receptionist whom took forever to check the room before she gave me another room, smelled horrible of Marijuna. I would Never go there again
Stayed 1 night in Oct 2024

2/10 Terrible

Hamid

Disliked: Cleanliness, property conditions & facilities
People all in the parking lot late at night very dirty and unsafe
Stayed 1 night in Jul 2024

4/10 Poor

Analia

Liked: Property conditions & facilities, room comfort
Avoid if possible.
I was in a room at the end of the hallway and someone kept going in and out the door to a balcony? I think they were going to smoke. The door would SLAM everytime they went in and out and it would scare me awake. One time they got locked out I guess and started beating on the door to be let in. The smell of weed smoke and cigarettes was entering the room from outside. The bed was hard and springy. There was no vent fan in the bathroom. Bath faucet had a constant drip leak. Over was just a stressful experience.
Stayed 1 night in Oct 2024

4/10 Poor

Lauren

Liked: Staff & service, room comfort
Never again.
Upon arrival, the desk clerk was less than friendly. She had an infant behind the counter who was crying. We booked 2 double rooms but ended up getting 2 king rooms with a pullout sofa For 6 of us! The clerk said that there was nothing she could do. Diue to us being in town for a concert we just sucked up and dealt with the inconvenience. The hotel smelled of cigarette and marijuana smoke. The other guest across from our room must of been having a party all night. We complained but nothing was done. We didn’t get any sleep because of this. Not to mention the mold in the shower and the beds being hard as a rock. This place is nothing but a cheap hotel disguised as a holiday inn express. 10/10 do not recommend to anyone! Oh and you have to pay $100 deposit in case anything is damaged. But the criminal activity next door didn’t. Crazy.
Stayed 1 night in Oct 2024

2/10 Terrible

Sophia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this place was horrendous. First and foremost, I drove around for approximately 30 minutes looking for Independence Inn and could not find it. My GPS keeps taking me to Best Western. It was after midnight and I was tired so I decided to enter the Best Western building it was then I learned Western purchased it. Upon entering the room the smell of cigarette astray greeted me. I was too tired so I got in the bed. I woke up early open the blinds and to my dismay I slept in a dump. The carpet dirty, ceiling falling down and appeared to be water damaged. Paint stripping off the wall. The chair was broken, the drapes had what appeared to be dog poop or nutella rubbed on it. Believe me I've never seen a hotel room in a condition such as this. This place needs to be closed down with plenty of work done to it. With that said, the place has the potential to be good if renovation is done and old furniture replace.
Stayed 1 night in Jul 2024

10/10 Excellent

Ko Ko

Stayed 1 night in Feb 2025