Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel connected to the convention centre in Uptown Charlotte with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
Point of interest
View from room
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is S$231
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Spectrum Center - 13 min walk - 1.1 km
  • Bank of America Stadium - 20 min walk - 1.7 km
  • Fillmore Charlotte - 5 min drive - 4.5 km

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas International Airport (CLT) - 11 min drive

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Upscale hotel near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a local area shuttle
  • An electric car charging station, express check-out and express check-in
  • Coffee/tea in reception, a TV in reception and luggage storage
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 305 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with premium channels
  • LED light bulbs, mini fridges and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 8 to 18 for adults and USD 8 to 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cloud Bar by David Burke
  • Craft City
  • Red Salt by David Burke
  • Social Bar & Kitchen

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (68,195 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 12 November 2024 to 1 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 18.00 for adults and USD 8.00 to 18.00 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from 29 May to 06 September
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on 1 Dec,2024 start from S$231.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sheraton Charlotte Hotel?

Self-parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

Sheraton Charlotte Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 766 out of 1357 reviews" "
Rating 8 - Good. 251 out of 1357 reviews" "
Rating 6 - Okay. 154 out of 1357 reviews" "
Rating 4 - Poor. 106 out of 1357 reviews" "
Rating 2 - Terrible. 80 out of 1357 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, especially Ron
Stayed 1 night in Nov 2024

4/10 Poor

cassandra

Travelled with family
Liked: Cleanliness
I would never stay here again or recommend it. Area shuttle means a car service you have to pay for, fine but very misleading saying area shuttle when it's ts not. When I took a shower it was a bath too clogged i assumed, but i never complained to be fair about that, cause i was dealing with plenty of other thing's. The bathroom was the smallest I've ever been in my life.It reaked of Marijuana, probably not their fault but still awful.
Stayed 3 nights in Nov 2024

8/10 Good

Prabin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Squeaking bed and uncomfortable pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay! Beautiful lobby, fantastic fitness center, and fast elevator service. Plus, they allow dogs! I would stay here again! Only downside was no microwave in a standard King bed room.
Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexis

Liked: Staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Kennya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overcharged
Stayed 1 night in Nov 2024

4/10 Poor

Cassandra

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The decor is dated. The room view was constructed on the roof.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2024

10/10 Excellent

Tonia

Stayed 1 night in Oct 2024

8/10 Good

Claudia

Stayed 1 night in Oct 2024

8/10 Good

Tamica

Liked: Cleanliness, staff & service
The hotel rooms could use some updating but for the most part I enjoyed my stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service
Property looked beat up but stay was great, i am coming back because it was coveniently located near work

10/10 Excellent

Rose

Liked: Amenities, property conditions & facilities
The rooms were clean and staff were very friendly
Stayed 1 night in Nov 2024

6/10 Okay

Amber

Disliked: Property conditions & facilities
Staff was not attentive
Stayed 2 nights in Nov 2024

6/10 Okay

Roshanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were dated and more technological options for phones and computers are needed. Staff were very friendly and accommodating.
Stayed 3 nights in Oct 2024

8/10 Good

patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city view room was absolutely beautiful!! The room was nice but the fridge didn't get cold and the shower would either be scorching hot or freezing cold. couldn't find a comfortable medium. I wish I had known they had an indoor pool too but I didn't see that anywhere before I checked in.
Stayed 2 nights in Oct 2024

10/10 Excellent

arod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Staff was very kind, especially Ron Shuler the night manager.
Stayed 3 nights in Aug 2024

4/10 Poor

Andre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great day at the Sheraton hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Sebouh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024