If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property is also known as
Brookwood Inn Hotel
Brookwood Inn Charlotte
Brookwood Inn Hotel Charlotte
Frequently asked questions
Is Brookwood Inn pet-friendly?
No, pets are not allowed at this property.
How much is parking at Brookwood Inn?
Self-parking is free at this property.
What time is check-in at Brookwood Inn?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.
What time is check-out at Brookwood Inn?
Checkout is at 11:00 AM.
Where is Brookwood Inn located?
Located in Hidden Valley, this hotel is within 3 miles (5 km) of Tryon Mall, Little Sugar Creek Greenway and NoDa Brewing Company. Topgolf is 3 mi (4.9 km) away.
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Brookwood Inn Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 12 out of 30 reviews
10 - Excellent
12
Rating 8 - Good. 4 out of 30 reviews
8 - Good
4
Rating 6 - Okay. 5 out of 30 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 30 reviews
4 - Poor
2
Rating 2 - Terrible. 7 out of 30 reviews
2 - Terrible
7
6.2/10
Cleanliness
7.8/10
Staff & service
5.0/10
Amenities
5.6/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
10/10
Had a great stay while visiting my daughter during her navy graduation! Very accommodating and very clean.
Cheryl
Stayed 1 night in Jan 2025
10/10
Hospitable staff
Tickeshia
Stayed 1 night in Jan 2025
2/10
The room smelled like smoke, it was dirty, there was stuff in the toilet and in the dresser (bugs, feces). I ended up not even staying the night.
Janie
Stayed 1 night in Mar 2025
6/10
Some of the rooms were not maintain standard the some of there rooms are not smoke free
Moneir Ali
Stayed 6 nights in Jan 2025
2/10
A terrible run down property. Checking in thru a glass window made me feel like scum. My "non-smoking" room smelled like a cheap, stale cigar. Uncomfortable bed. Notices posted all over the office telling "weekly renters" to remove their trash or move out was the final straw. Awful place. DO NOT STAY HERE.
Dennis
Stayed 2 nights in Jan 2025
10/10
Other than one step member who made us check out of our room after we had paid to extend another night and made us wait until 3:00 p.m. that day to check back in unless we paid a $25 fee that was the only issues that we had at this property it seemed like they wanted that $25 early check-in fee or $25 late check out fee anyway that they could get it however they kept telling us that if we paid the front desk we wouldn't have to check out of our room and could keep the same one but paying online saved us almost $30 finally a different staff member made a deal with us to pay $70 even to keep the same room and avoid checking out but we had to pay the front desk it seems like there's something fishy going on there
Lindsey
Stayed 1 night in Jan 2025
2/10
This is one of the worst motels ever. The lady at the front desk was very nice to me upon checking in. When I went to my room, the key card did not work. I had to go get another key card. When I opened the door to the room, the light switch did not turn the light on, and the lamp button did not turn the lamp on. I went to the front desk and the lady who was nice to begin with had an attitude with me telling me that you don’t turn the light on with the light switch. So I told her I will try again. After carefully setting the knob on the lamp at a certain spot, you could get the lamp to stay on because there is a short in it. There was no phone. The TV remote had sticky stuff all over it so it could not be touched and I could not use the TV. I noticed a little broken glass near the dresser. Upon further inspection, there was a full broken bottle that was under the dresser with little pieces of glass all over the floor. There was no latch on the door. The room smelled horrible. There were shady looking people walking around and hanging around the parking lot. There was security, but I guess he was not making these people leave. It was loud all night outside my motel room door and I did not feel safe to go to sleep. This motel needs a serious makeover. I stay in hotels and motels a lot, but this is the worst one I have ever stayed in.
Steven
Stayed 1 night in Jan 2025
10/10
Ariel
Stayed 1 night in Feb 2025
10/10
Great check in instructions no deposit but very very sketchy
Eric
Stayed 1 night in Mar 2025
6/10
The Brookwood was an old hotel which, I presume, is being upgraded as the bathroom, floors and walls had been redone or at least painted, but the furniture and light fixtures were old and somewhat broken. The electronic keys for our room door didn't work and they had to come and fix the door before we could get a key.
Judi
Stayed 2 nights in Mar 2025
10/10
Bryan
Stayed 1 night in Mar 2025
6/10
Quiet for the most part
Ramel
Stayed 1 night in Mar 2025
10/10
Rogelio
Stayed 1 night in Mar 2025
10/10
veronica
Stayed 2 nights in Feb 2025
10/10
veronica
Stayed 1 night in Feb 2025
2/10
Marc Anthony
Stayed 1 night in Feb 2025
8/10
Rocio
Stayed 2 nights in Jan 2025
8/10
Lauren
Stayed 1 night in Jan 2025
10/10
Leydi
Stayed 2 nights in Jan 2025
4/10
jiovanny
Stayed 1 night in Jan 2025
2/10
Poor bedsheetals, soaps,
No hangers, hair dryer
Very old furniture
Patheric flush tank
Nothing was good.