Best Western Plus Lower South End

2.5 star property
Charlotte hotel in York Road with free breakfast and fitness centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Lower South End

Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Combined shower/bathtub, hair dryer, towels, soap
Fitness facility

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Gym
    Gym
The price is S$111
includes taxes & fees
25 Nov - 26 Nov
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Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
242 E Woodlawn Road, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library - 4 min drive
  • Charlotte Convention Center - 7 min drive
  • Bank of America Stadium - 7 min drive
  • SouthPark Mall - 7 min drive
  • Spectrum Center - 7 min drive

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Plus Lower South End

Hotel near Charlotte Convention Center
Take advantage of free continental breakfast, laundry facilities and a gym at Best Western Plus Lower South End. Free in-room WiFi, with a speed of 25+ Mbps, and a 24-hour business centre are available to all guests.
You'll also find perks such as:
  • Free self-parking, plus extended parking (surcharge)
  • A TV in reception, luggage storage and ATM/banking services
  • Smoke-free property, a front desk safe and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 97 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • LCD TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 23 July 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

Is Best Western Plus Lower South End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Lower South End?

As of 5 Nov,2024, prices found for a 1-night stay for 2 adults at Best Western Plus Lower South End on 25 Nov,2024 start from S$111.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Lower South End?

Self-parking is free at this property.

What time is check-in at Best Western Plus Lower South End?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Plus Lower South End?

Checkout is at 11:00 AM.

Where is Best Western Plus Lower South End located?

Located in York Road, this hotel is 1.2 mi (1.9 km) from Tyvola Square and within 3 miles (5 km) of Renaissance Park and York Road Community Park. Charlotte Regional Farmers Market and Billy Graham Library are also within 3 miles (5 km). Woodlawn Station is only a 3-minute walk and Tyvola Station is 22 minutes.

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1003 reviews" "
Rating 8 - Good. 321 out of 1003 reviews" "
Rating 6 - Okay. 199 out of 1003 reviews" "
Rating 4 - Poor. 107 out of 1003 reviews" "
Rating 2 - Terrible. 77 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Stayed 1 night in Oct 2024

8/10 Good

Brandi

Liked: Staff & service
Disliked: Property conditions & facilities
Coffee pot shouldn't be in the bathroom
Stayed 1 night in Oct 2024

8/10 Good

Plaza

Liked: Cleanliness, staff & service, property conditions & facilities
feel a little unsafe
Stayed 2 nights in Nov 2024

6/10 Okay

Roodly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

vincent

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Travis

Disliked: Staff & service, amenities
Staff was rude and we had to ask 3 times for a shower curtain
Stayed 1 night in Oct 2024

10/10 Excellent

Dmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

jaylen

Stayed 1 night in Oct 2024

2/10 Terrible

Corey

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My friend and I stayed here for a concert. The elevator didn't work. The HVAC didn't work in our room. The bathroom outlet didn't work for us to do our hair. We had three employees in our guest room while we were trying to get ready for an event REMOVING the old hvac and installing a new one, so we couldn't even use our room. The alarm went off at 6am waking us up. I called the hotel and asked for some sort of compensation and was told the GM would call me back which never happened. I'm a Best Western Rewards Member and expected better. I don't want a free night but half off of our stay or a call back was expected. I've never had such a bad experience at a hotel.
Stayed 1 night in Oct 2024

8/10 Good

Gaurang

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Excellent service from staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Kayla

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Last minute choice for booking. It served its purpose. However after paying for the entire stay with fees etc they also require an additional $100 hold upon arrival. Check in was a fiasco. I understand they were sold out the night before but we showed up after our scheduled check in time only to be told rooms were not clean or ready. After waiting we were brought to our room (mind you the elevator was out and we were the third floor) and we stood outside the room waiting for house keeping to finish. Once inside upon initial glance it was clean however after getting into bed that night I noticed there were holes in the sheets. Like multiple holes almost looked like a rat had chewed them. Again for one night it served its purpose. The surrounding areas are also sketchy but it still served its purpose. Probably won’t be back to this one if I had other options.
Stayed 1 night in Oct 2024

8/10 Good

Venisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The check in experience was great! The room was very good too. Not the best area. And unfortunately the elevator was not working and we were on the third floor. But overall the property was clean and in good condition.
Stayed 1 night in Oct 2024

8/10 Good

Janelle

Liked: Cleanliness, staff & service
My only issue was that there was ongoing construction and no airport shuttle but it’s was a decent stay. Definitely clean.
Stayed 4 nights in Sep 2024

8/10 Good

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just the caves for insects can be seen,but the other experiences are awesome
Stayed 1 night in Oct 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Not sure how safe the area is. We ate at the Burger King right next door. The room was clean and the breakfast was great. The only downsize is the elevator was broken and the tub in our room was plugged. We needed to use a towel to keep the plug open
Stayed 1 night in Oct 2024

8/10 Good

Trevor

Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent, erie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an oovernight good breakfast great staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Aroobina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this Best Western was disappointing. The elevator was broken, and we had to carry our luggage up to the second floor. Upon arriving in our room, there was no shower gel or hand soap. One of the staff members was quite rude when we brought up our concerns. Additionally, there was no water fountain in the building, only a vending machine. The room phone didn’t work, and when we informed them, they admitted they already knew. Overall, not the level of service I expected🙁
Stayed 4 nights in Sep 2024

10/10 Excellent

Theo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very very excellent. Let me explain. This was first time taking a chance to book a room at Best Western hotel and I wasn't disappointed. I took a king bed room. it was spacious, clean, and loaded with all amenities. This hotel has nothing to envie 5 stars usual suspect hotels, i.e., Sheraton, Renaissance, and so on. However, I found the reception area very disappointing, not equating the high value the rooms are providing. That's usually what differenciates glamorous hotels with 2 or 3 stars hotels. Glamorous hotels have glamorous reception or lobby area with most of the time crappie rooms. If BW were to update the lobby it will join the 5 star group if and only if it fits the line of business model.
Stayed 3 nights in Oct 2024

10/10 Excellent

jaylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff
Stayed 1 night in Oct 2024

4/10 Poor

Safa

Travelled with family
Disliked: Property conditions & facilities
Elevator was out. We are older (over 65), have a lot of luggage and they gave us rooms on the third floor. We had to schlep all of our stuff three floors up with no help. Never coming here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Indravadan, Lilburn

Liked: Cleanliness, staff & service, property conditions & facilities
V hgood
Stayed 1 night in Sep 2024