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"The gym was not functional when we were there due to maintenance, despite being shown on the website"

"Excellent location and comfortable hotel , close to motorway and all amenities close by "

"Great staff, very helpful! Room refurbishment was commencing the day I checked out so hopefully the facilities will be much better when the work is completed."

"Fantastic hotel, beautifully decorated for Christmas. Ideally located for Reims Christmas market and the city itself. Parking is tight, low ceilings and few spaces so make sure you book in advance. Food is excellent including room service. Room clean and spacious, quiet too. Would definitely revisit."

"It's clean, however the restaurant doesn't work on Fridays, Saturdays and Sundays. The internet doesn't work well."

"Great location near the heart of Reims with good, safe parking. "

"This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit . "

"Very friendly staff. Excellent breakfast. Plenty of free on street parking. Restaurant literally next door"