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"Loved the tropical feel to it. The breakfast attendant was super sweet and courteous. Front desk lady was also very friendly and attentive. Everyone was great. "

"Amazing customer service. They make you feel right at home. It is a little noisy, but ok."

"I just may have found my new favorite property in Centro. The garden and the common spaces are great. The staff are responsive and the food is delicous. The bathroom could use a sprucing up and the water runoff from the jacuzzi tub surround can be annoying while showering but the staff is happy to bring more towels or clean it up for you. The toiletries smell amazing and they give you plenty including mosquito repellant. I didn't need to use it. Oh...the windows have screens if you want to open them versus using the AC. My only criticism would be the cleaning of the room. I hate stray hairs and there was quite a bit of long stray hairs on the floors. I assume they use brooms to clean the floors but a vacuum would do a better job. I'm bald so i notice these things and im a bit of a clean freak. I mentioned this to the front desk. I really enjoyed my stay and the property is close to everything so the walkability is great. It's quiet and calm and perfect for working remotely at the restaurant or any of the multiple seating areas available around the property. Las Mananitas is awesome but can be a scene and a bit too busy for me, especially since I'm often working remotely. I really appreciate the laid back, relaxed atmosphere without any pressure or dustractions. The staff is present but not overly doting. They were always within eyeshot and not in my face but aware and ready. The carrot cake i had with my breakfast was life-changing. Get some!"

"Todo maravilloso, especialmente el Sr. Alejandro que estuvo pendiente de nuestra estancia y nos facilito transporte seguro en cuernavaca. El hotel impecable y el restaurante muy buena comida y servicio. "

"If you want a nice place, friendly staff, and overall comfort, then this is the place for you. All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish. Oh and it’s also pet friendly so make sure you bring your 4 legged friends. "

"I always stay here when i come to my town. They have safe taxi drivers that pick me up and i can also get food delivered when i call the front desk. Rooms are clean and staff is very friendly."

"Es un Hotel muy bonito, el personal es muy amable, la alberca esta templada, el lugar es muy limpio"

"Great location !"

"They can improve a lot of things"