Rixos Hotels, Central Asia hotels

"Breakfast buffet is excellent. Staff is wonderful and helpful and honest. Highly recommend. Location is good too"

"It was family stay with kids, I will say Hotel was good, only all the extras is too expensive like food and drink's. "

"Beauty"

"Room was good. We didn’t explore much "

"Nice"

"Great "

"Good location , close to the main areas of Astana"

"Loved my stay at Novotel Bishkek! Modern rooms, super clean, and in a perfect central location. The staff were friendly and professional, and breakfast was fresh and delicious. Great value and comfort—I’ll definitely return!"

"I recently stayed at the Novotel City Centre for work, and both the hotel and its location were excellent. Unfortunately, I was overcharged by a taxi driver upon arrival at the airport, who demanded 40,000 KZT for a ride that should have cost only 10,000 KZT. However, a member of the hotel staff, Adil, went above and beyond to assist me. He promptly reviewed the hotel’s CCTV footage, identified the taxi involved, and contacted the taxi company on my behalf. Thanks to his intervention, the driver returned to the hotel and refunded 30,000 KZT directly to reception. Adil’s professionalism, initiative, and dedication to guest service were outstanding, and he should be sincerely congratulated for his efforts. This experience truly restored my faith in customer care."