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"The parking lot was spacious and close enough to our entrance. Check-in went smoothly. The guest relations at check-in was polite, informative, friendly, and made sure we understood how we go to our room, how the Splash Bands work, and about food and amenities on site. The front has multiple luggage carts with brakes on them, so we didn't have to wait. At to the elevator, the manager made sure we knew where our room was and checked to see if we needed anything else. An employee held the elevator for us. The bunk house in the Cabin Suite was perfect for our 4 kids. They were comfortable and watched TV in their own space. The treasure chest was an added bonus. The lights on the vanity mirror were a huge hit to our teens. There is no coffee maker, but this room had everything that we needed (plus their peppermint mocha latté in their in-house coffee shop was great)! The room says no microwave, but there is a communal microwave on our room floor that was always clean. The king size bed was comfortable and had plenty of pillows. The two chairs made getting ready much easier. The wireless chargers for the phone gave us more room to charge our electronics. The balcony was peaceful. The Splash bands double as a key (think like Magic Bands at Disney) and are color coded for all ages. We also attended on opening weekend of Shipwreck Bay. This new indoor water resort is a 5/5 for our traveling family."

"Nice, clean room perfect for a short getaway. Will definitely stay again!"

"Great "

"Great "

"Great place to stay. Easy check in. We met our daughter for a long weekend and stayed together. Had a perfect time. Clean, kitchen was well stocked with glasses and cookware."