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Auberge Seraphine

3.0 star property
Bayside hotel with bars/lounges and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auberge Seraphine

Outdoor pool, pool loungers
Balcony
Exterior
Exterior
2 bars/lounges

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

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includes taxes & fees
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About the area

Map
Vielle Bay, Pointe Seraphine, Castries, 000124

What's nearby

  • Castries Central Market - 17 min walk - 1.5 km
  • St. Lucia Town Hall - 18 min walk - 1.5 km
  • Vigie Beach - 3 min drive - 1.8 km
  • Saint Lucia National Archives - 5 min drive - 3.3 km
  • La Toc Beach - 17 min drive - 5.2 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 81 min drive

Restaurants

  • ‪KFC - ‬10 min drive
  • ‪Armandos - ‬8 min drive
  • ‪Cricketer's Pub - ‬7 min drive
  • ‪Bayside Restaurant - ‬5 min drive
  • ‪KFC - ‬6 min drive

About this property

Auberge Seraphine

Hotel near the airport
At Auberge Seraphine, you can look forward to laundry facilities, 2 bars and a business centre. Treat yourself to spa services, such as a sports massage, reflexology or aromatherapy. The on-site international cuisine restaurant, Reflections, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), a front desk safe and smoke-free property
  • A 24-hour front desk, meeting rooms and luggage storage
Room features
All guest rooms at Auberge Seraphine offer comforts, such as air conditioning, as well as
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, fridges and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 16 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Reflections

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

More

  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Auberge Seraphine
Auberge Seraphine Castries
Auberge Seraphine Hotel
Auberge Seraphine Hotel Castries
Hotel Seraphine
Auberge Seraphine St. Lucia/Castries
Auberge Seraphine Hotel
Auberge Seraphine Castries
Auberge Seraphine Hotel Castries

Frequently asked questions

Does Auberge Seraphine have a pool?

Yes, this property has an outdoor pool.

Is Auberge Seraphine pet-friendly?

No, pets are not allowed at this property.

How much is parking at Auberge Seraphine?

Self-parking and extended parking are free at this property.

What time is check-in at Auberge Seraphine?

Check-in begins at noon.

What time is check-out at Auberge Seraphine?

Checkout is at noon.

Where is Auberge Seraphine located?

Situated near the airport, this hotel is within 1 mile (2 km) of Windward Islands, Vendor’s Arcade and Castries Central Market. St. Lucia Town Hall and La Place Carenage Duty Free Mall are also within 1 mile (2 km).

Auberge Seraphine Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 110 reviews" "
Rating 8 - Good. 52 out of 110 reviews" "
Rating 6 - Okay. 26 out of 110 reviews" "
Rating 4 - Poor. 9 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One week at Auberge
Staff are amazing. Beautiful setting. fabulous restaurant. Room needs more lively art/deco.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the property is located in a envy area, where the tours operators have shore tours, but the property is outdated. need more up to the times look, the rooms are ok, but they need some help. The restaurant is dying, dinner service is weak. had dinner and either was cold or overcooked, or maybe frozen taste. but needs help now. that could be a goldmine, but needs some TLC
Stayed 4 nights in Jan 2020

8/10 Good

Cornelis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Boutique Beauty
Stayed 2 nights in Feb 2020

8/10 Good

Andie, Grenada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is excellent in terms of proximity to Castries, the Vigie airport and cruise terminal. It's located in a quiet area with great views.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

TJ, USVI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful area, beautiful view of the ocean, very close to Castries market, and shopping
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property had a pool and restaurant, bar, egret nesting tree, lily pond, boat harbor and near by shopping mall. and restaurants
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
it was adequate, had to ask for towels first day. no coffee in room, restaurant staff was slow but all staff was friendly. they even went and bought us a conversion plug for outlets. beautiful setting. close to ships and shopping mall-restaurants. clean rooms. management was wonderful. our airport drivers were the best, friendly and on-time.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very basic, home grown hotel that charges way too much for what you get! The bed was hard, the bathroom was not clean or updated in any way. Shower leaked on the floor. Towels were small and rough. Tile floors didn't feel clean. This is a very tired property with multiple outlets that didn't work. Too many stairs that aren't safe. Not particularly helpful staff, loud music from a wedding reception. No soap in the bathroom.
Stayed 1 night in Dec 2019

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2019

6/10 Okay

D

Business traveller
Liked: Cleanliness, staff & service, amenities
Apparently like a lot of places in Castries, the first impression is a place that was last decorated in the 70s. But it has nice touches and charm - big rooms, a decent pool, close to the city and George Charles airport if you’re there for work and the WiFi works pretty well. It is a bit expensive, but that seems to be typical for St Lucia.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was five star - Caius was wonderful, friendly, warm, welcoming and extremely helpful with all queries, resolving them swiftly and to a immaculately high standard. I will definitely stay again and recommend to friends/family!!!
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
The property is decent (not great). The room had a bad smell this time around and the service in the restaurant was quite poor. I ate at the restaurant on two occasions during my 1 night stay and was disappointed on both occasions with different staff. The front desk reception was ok but they need to train the rest of the staff. It was not good and I don’t recommend them anymore.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small 22 room hotel within easy walking distance of downtown Castries. The staff will point out the short cut by the cruise ship terminal. It is quiet and clean with a nice view of the water. No beach but a nice pool. A frig and tea and coffee in the room. My favourite was the large balcony.
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
nothing special about the hotel. No safe deposit box. lots of rotten wooden boards etc. very tired. Staff are helpful but food service very slow
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport. Lovely restaurant, open air and good food options. The room was comfortable and very clean.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Probably the best business hotel close to downtown Castries. Property dated but staff are excellent and rooms are clean. Good restaurant.
Stayed 2 nights in Mar 2019

2/10 Terrible

Levi C.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was horrible Will never stay at this place again or recommend anyone to stay at this place. Service was unbelievably POOR. Needs renovation.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019