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Palazzo di Varignana Resort & SPA

4.5 star property
Luxury hotel connected to the convention centre in Castel San Pietro Terme with 5 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo di Varignana Resort & SPA

Couples treatment room(s), sauna, hot tub, steam room
Exterior
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
40-inch flat-screen TV with satellite channels, TV, pay films

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa
The price is S$308
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite (Vital)

Premium bedding, down duvets, minibar, in-room safe

Suite (Vital)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Connecting Rooms

40-inch flat-screen TV with satellite channels, TV, pay films

Family Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, Sauna (e vasca idromassaggio)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, Sauna (e vasca idromassaggio)

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Private Garden)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (Private Garden)

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Con Terrazza)

View from room

Deluxe Room (Con Terrazza)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Ceiling fan
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room (Suite)

Premium bedding, down duvets, minibar, in-room safe

Junior Room (Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Premium bedding, down duvets, minibar, in-room safe

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room

Premium bedding, down duvets, minibar, in-room safe

Executive Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby sitting area

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Restaurant
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9.2 out of 10, Wonderful, (1001)
The price is S$173
includes taxes & fees
8 Dec - 9 Dec
Starhotels Excelsior
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About the area

Map
Via Ca' Masino, 611/A, Castel San Pietro Terme, BO, 40024

What's nearby

  • Villa Laura Hospital - 19 min drive - 15.7 km
  • Sant'Orsola Malpighi Hospital - 23 min drive - 19.0 km
  • Rizzoli Orthopaedic Institute - 25 min drive - 21.0 km
  • Piazza Maggiore - 25 min drive - 19.9 km
  • BolognaFiere - 27 min drive - 22.7 km

Getting around

  • Varignana Station - 8 min drive
  • Bologna Airport (BLQ) - 39 min drive

Restaurants

  • ‪Le Marzoline - ‬12 min walk
  • ‪Osteria Novella - ‬14 min drive
  • ‪Ristorante Terantiga - ‬5 min walk
  • ‪Mago di Ozz - ‬11 min drive
  • ‪La Primula SNC - ‬10 min drive

About this property

Palazzo di Varignana Resort & SPA

Luxury family-friendly hotel connected to the convention centre
Take advantage of free continental breakfast, an adjacent golf course and a poolside bar at Palazzo di Varignana Resort & SPA. Adventurous travellers may like the Pilates, hiking/biking trails and fitness classes at this hotel. Treat yourself to a hot stone massage, a detox wrap or a body scrub at Varsana SPA, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Yoga classes are offered at the 24-hour health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and a garden.
Other perks at this hotel include:
  • 7 outdoor pools and 3 indoor pools, with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • An electric car charging station, access to a nearby indoor pool and supervised childcare (surcharge)
Room features
All 90 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
More amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 40-inch flat-screen TVs with premium channels
  • Childcare services, ceiling fans and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 20 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aurevo
  • Il Grifone Fine Dining
  • Lounge e Pool Bar
  • Trattoria le Marzoline
  • Treno Reale

Family friendly

  • 3 indoor pools
  • 7 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,228 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Tuscan architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 100

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • Destination fee: EUR3 per person, per night. This fee does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the spa is limited to 3 hours per stay and advance booking is required. Children under 16 can access the spa from 9 AM-1:30 PM when accompanied by their parents.

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 28 September
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo di Varignana Castel San Pietro Terme
Palazzo di Varignana Resort Castel San Pietro Terme
Palazzo Varignana
Varignana
Palazzo di Varignana Resort
Palazzo di Varignana
Palazzo di Varignana Resort SPA
Palazzo di Varignana Resort Castel San Pietro Terme
Palazzo di Varignana Castel San Pietro Terme
Castel San Pietro Terme Palazzo di Varignana Resort & SPA Hotel
Palazzo di Varignana Resort
Palazzo di Varignana
Hotel Palazzo di Varignana Resort & SPA Castel San Pietro Terme
Hotel Palazzo di Varignana Resort & SPA
Palazzo di Varignana Resort & SPA Castel San Pietro Terme
Palazzo di Varignana Resort SPA
Palazzo Di Varignana & Spa
Palazzo di Varignana Resort & SPA Hotel
Palazzo di Varignana Resort & SPA Castel San Pietro Terme
Palazzo di Varignana Resort & SPA Hotel Castel San Pietro Terme

Frequently asked questions

Does Palazzo di Varignana Resort & SPA have a pool?

Yes, this property has 3 Indoor pools, 7 outdoor pools and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Palazzo di Varignana Resort & SPA?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Palazzo di Varignana Resort & SPA on 1 Dec,2024 start from S$307.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palazzo di Varignana Resort & SPA pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Palazzo di Varignana Resort & SPA?

Self-parking is free at this property.

What time is check-in at Palazzo di Varignana Resort & SPA?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Palazzo di Varignana Resort & SPA?

Checkout is at 10 AM. Late checkout is available for EUR 100 (subject to availability).

Does Palazzo di Varignana Resort & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Palazzo di Varignana Resort & SPA located?

Located in a provincial park, this family-friendly hotel is within 9 mi (15 km) of Library of Castel San Pietro Terme, Castel Guelfo Outlets and Piazzale Dante. Golf Club le Fonti and Villa Cicogna Conference and Events Center are also within 9 miles (15 km).

Palazzo di Varignana Resort & SPA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 258 reviews" "
Rating 8 - Good. 47 out of 258 reviews" "
Rating 6 - Okay. 19 out of 258 reviews" "
Rating 4 - Poor. 5 out of 258 reviews" "
Rating 2 - Terrible. 0 out of 258 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zineb

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel deserving of a 4 star rating. Beautiful views, large rooms, ample breakfast offerings, large spa with a lot of saunas, pools, etc. Gym could use some more equipment but it’s not bad. Parking near your room can be a challenge but it’s no more than a few hundred meters at most. I would recommend this property.
Stayed 3 nights in May 2024

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! We live close by in Bologna and we decided to go for the night - very relaxing. Marvelous spa and great food options. We will definitely be coming back!
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Kicked out of the main pool area early in the morning because they were hosting a loud toga party for a work event. Loud toga party went on until late, reception kept promising it would stop in 10mins for over an hour. Not quite relaxing. Additionally, the wedding we were attending in the event, the wedding cards were ‘misplaced’, hotel staff seen consuming wedding gifts the next day.
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas, silver city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a great spa…! I think there were 7 pools with fun jets and bubbles.
Stayed 1 night in Oct 2023

10/10 Excellent

Rupert D.

Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly unique experience. Excellent all around
What an excellent experience all around. The hotel grounds are wonderful and so are the spacious and well decorated rooms. The service is great and so are the restaurants. Pools and spa are beautiful, fun and very well kept. We even extended our stay since this was such a serene and great experience.
Stayed 1 night in Aug 2023

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Nadejda, Stamford

Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Incredible property. Some minor issues they have to pay attention to, like the A/C. But in summary the property and rooms (Family Room) are very good. After the first night they did not want to replace the natural water in the room, but after I made them see that it was unacceptable that in a room of more than €800 per night, they did not put water every day, they amended this issue.
Stayed 3 nights in Jul 2023

8/10 Good

Thurston

Liked: Cleanliness, staff & service, room comfort
Beautiful place, amazing pools, hit & miss food
The place is beautiful with amazing views and luxurious pools but the rooms have seen better days. We stayed in Il Borgo in room 214 and we paid over $300 for a night so we expected quality but the furniture was worn with scratches, the carpet had stains and the private garden that we paid extra for had not been taken care of recently. We're not complainers but we noted these issues to the reception and asked to be moved but they only offered us a room that cost $150 more per night which we thought was crazy so we stayed in the room and made it work. We moved onto the pool area which we found to be wonderful. There are Seven different pools with different water types, sizes and temperatures. We tested them all and thought it was nice to have the option. The pool bar was simple and easy with their home grown wines and a nice assortment of snacks for aperitivo. We were one of the last to leave at 20:00 and enjoyed ourselves. We then went to dinner at Il Grifone, their fine dining restaurant, and unfortunately it was not good. I ordered a risotto and the rice was raw. I had to send it back and that took another 20 minutes to then eat. My wife had a pasta dish that was particular and we knew that when she ordered it but it lacked flavor. They gave a discount but it was still expensive for the quality of food. However, Aurevo saved the day with high-quality and delicious food at lunch on our second day. They had healthy and light options as well a pizza. Eat here.
Stayed 1 night in Jul 2023

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like a real palace
Great staff, great feeling, great service, great location! We arrived at the hotel very late at night, when it was pouring rain all around and it was almost impossible to see a meter ahead. The hotel staff was very friendly and guided us over the phone regarding the best route, since the town was closed due to flooding. The room was huge in size, very comfortable and with an adjacent well-kept garden. A real dream.
Stayed 2 nights in May 2023

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very modern and upgraded. Had a wonderful stay. Everything was perfect.
Stayed 4 nights in Mar 2023

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to Relax
Stayed 3 nights in Feb 2023

8/10 Good

Joanna

Stayed 3 nights in Jul 2022

10/10 Excellent

Matthew, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2022

10/10 Excellent

Greig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great plan
Beautiful hotel and great spa
Stayed 1 night in Apr 2022

10/10 Excellent

Noa

Stayed 2 nights in May 2022

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Get Away
Awesome!! The only suggestion would be additional signage/maps on the property.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break as a couple.
Travelled as a couple for a short break and enjoyed the hotel and it’s facilities. Lovely hotel, gorgeous grounds worth exploring and a vast spa with heated pools, great for cooler months. The 2 restaurants that were open when we visited were both great quality and good value with friendly service. We stayed in 2 different room types, both clean but could still do with a bit more attention to detail in terms of cleanliness and maintenance. Additionally, staff at breakfast and the front desk could be a touch friendlier though we did get amazing tips from one female member of staff at the front desk about surrounding areas. Great hotel to visit but a bit more attention in certain areas could make it amazing.
Stayed 2 nights in Oct 2021

8/10 Good

Abdullah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok overall the staff could have been a little friendlier.
Stayed 1 night in Sep 2021

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING AMAZING AND YES MORE AMAZING
Amazing experience. This place is amazing and we will be back for sure. Loved our stay. The pool was awesome!
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service in the restaurant is below standards
The location is great, the suite size and all is cool, but the service especially on breakfast is terrible. I needed to remind and ask them for every single thing, from sugar for my coffeee, to pouring me water or bringing me napkin etc. Definitely not to the service standards of a high star rating hotel
Stayed 1 night in Aug 2021

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas break
A wonderful resort for a family break. Food in the restaurant was exceptional
Stayed 3 nights in Dec 2019

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019