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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with free breakfast, a short walk to Bocagrande Beach

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for ZiOne Luxury Hotel Cartagena

Terrace/patio
Front of property – evening/night
Down duvets, minibar, in-room safe, desk
Buffet
Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is S$93
includes taxes & fees
25 Nov - 26 Nov
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub

Down duvets, minibar, in-room safe, desk

Junior Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room

Down duvets, minibar, in-room safe, desk

Superior Room with living Room

Highlights

Balcony or patio
Garden
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Down duvets, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Garden
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
6 Nov - 7 Nov
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About the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 3 min walk
  • Castillo Grande Beach - 8 min walk
  • El Laguito Beach - 10 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive

Restaurants

  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Arepas Pues - ‬2 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel near Bocagrande Beach
At ZiOne Luxury Hotel Cartagena, you can look forward to a free breakfast buffet, an airport shuttle and a poolside bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and a garden.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and concierge services
  • A TV in reception, tour/ticket information and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 51 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Bidets, free toiletries and hairdryers
  • 51-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Built in 100
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 51-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 150000 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 150000 per night
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Property Registration Number RNT 60221

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ZiOne Luxury Hotel Cartagena?

As of 5 Nov,2024, prices found for a 1-night stay for 2 adults at ZiOne Luxury Hotel Cartagena on 25 Nov,2024 start from S$92.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ZiOne Luxury Hotel Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZiOne Luxury Hotel Cartagena?

Self-parking is free at this property.

What time is check-in at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ZiOne Luxury Hotel Cartagena?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does ZiOne Luxury Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ZiOne Luxury Hotel Cartagena located?

Located in Bocagrande, this hotel is within a 5-minute walk of Centro Comercial Nao and Bocagrande Beach. Rio Cartagena Casino and Castillo Grande Beach are also within 10 minutes.

ZiOne Luxury Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 170 out of 413 reviews" "
Rating 8 - Good. 118 out of 413 reviews" "
Rating 6 - Okay. 62 out of 413 reviews" "
Rating 4 - Poor. 28 out of 413 reviews" "
Rating 2 - Terrible. 35 out of 413 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
Very tiny rooms. At a high price
Stayed 2 nights in Oct 2024

8/10 Good

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience very close to everything.The staff was excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

María Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower drain clogged, mold on the shower tile grout, no hot water. Otherwise is nice!
Stayed 1 night in Sep 2024

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionists are very bad people, they want to ask for your information, give you your passport and take photos of your destination.
Stayed 3 nights in Aug 2024

4/10 Poor

John

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not in the best shape. The staff was not very friendly and the buffet was horrible. I normally serve myself at the buffet but they guard the food like it is gold here. I asked for a bigger helping of eggs and they literally said no. The coffee was very weak as if it was watered down and the juice also tasted watered down. We had 4 people and had to beg to get the 4th towel. I don’t usually give this a negative review but this service was horrible.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and cleaness
Stayed 4 nights in Jul 2024

10/10 Excellent

Neme, Elmhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

8/10 Good

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general bien. El servicio del staff del hotel fue bueno, atento y amable. La habitación tenía problemas técnicos del sensor de tarjeta para encendido de luces y A/C, y el agua de la ducha no desaguaba rápido, por lo cual se empozaba.
Stayed 3 nights in Jul 2024

8/10 Good

tientse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a hood area with lots of commerce
Stayed 4 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 3 nights in Jun 2024

8/10 Good

Giovanni

Liked: Cleanliness
Disliked: Staff & service
The hotel provides codes for your room on a piece of paper. That was really concerning for security reasons and the staff in the evening is quite rude and unfriendly.
Stayed 6 nights in Jun 2024

10/10 Excellent

Dante M

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. Our room had a great view of the city. Overall great time.
Stayed 3 nights in May 2024

6/10 Okay

Benedicta

Travelled with group
Property wasn’t as nice as portrayed, only few breakfast options, ac takes a while to get cold , sheets aren’t soft, there are so many things I did not like about this hotel. Would not recommend.
Stayed 5 nights in May 2024

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are too small
Stayed 5 nights in May 2024

10/10 Excellent

Lissette B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena el Personal Amable profesional Familiar, Solo hubo un inconveniente el agua de la Ducha estaba Fria todo el tiempo.
Stayed 4 nights in May 2024

10/10 Excellent

yolisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area everything is accesible to walk get tours and know the city and beaches. have easy access to bank and money exchange area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jorge, Stamford

Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Monya

Liked: Cleanliness, staff & service, property conditions & facilities
Area in which the hotel is very busy. I said on the 4th floor and could hear street noise so if you aren't willing to deal with that it might not be the hotel for you. Every thing is very close the beach is a 5 minute walk literally 2 blocks away, there are restaurants, street vendors, food, pharmacies all within walking distance. Taxis drive by every 1-2 minutes very convenient.
Stayed 6 nights in Apr 2024

6/10 Okay

Sovannaroth

Stayed 1 night in Apr 2024

8/10 Good

Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay overall. The pool bar didn't have much there and there were some expensive fees I wasn't made aware of when I booked the hotel. It was very clean and the restaurant and pool were nice. I felt safe the whole stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tyrone

Liked: Property conditions & facilities
This is my second time at the Zi One Luxury Hotel. I had a great experience both times. It’s a beautiful hotel, & the staff is very friendly & professional. So I will definitely return the next time I travel to Cartagena for vacation!
Stayed 1 night in Mar 2024

8/10 Good

Leroy

Stayed 3 nights in Jan 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La personas en el restaurante pueden ser mas amable. A la hora de antender las mesas y los desayunos no fueron de nuestro agrado. Si veria sido mejor la atención me hubiera quedado mas tiempo.
Stayed 2 nights in Dec 2023