6/10 Okay
Ricardo
Travelled with family
1 Jan,2025
Liked: Cleanliness
Disliked: Staff & service
Location is good, everything is near by.
Almost all of the staff not helpful, not attentive, didn’t give clear information. The men were were more attentive.
Received an email from the hotel regarding our check inn indicating that image of our passports was needed, so we didn’t bring them and it was requested, so we had to take an Uber back and forth to get our passports invested time and money, no apologies for this inconvenient we’re given.
At breakfast the food safety of the cook was not proper and the service as well not adequate.
At the roof top were given wrong information and when we asked if we could bring drinks from the fridge of the hotel they never came back with an asset.
Our room on the first night of the stay the bed was not made, and only one roll of toilet paper was in the room, the sink didn’t work well, and the soap of the bathtub was only water. And in the room there was no trash can.
The minifridge was great as well as the prices.
Ricardo
Stayed 2 nights in Dec 2024