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The Priory Hotel and Restaurant

4.0 star property
Newport hotel in Caerleon with 24-hour front desk and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Priory Hotel and Restaurant

Property grounds
Desk, blackout curtains, iron/ironing board, free WiFi
Property grounds
Exterior
Living room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Designer toiletries
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Cosy Double

Desk, blackout curtains, iron/ironing board, free WiFi

Cosy Double

Highlights

Heating
Flat-screen TV
Blackout curtains
Designer toiletries
Shower/bath combination
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Designer toiletries
Shower/bath combination
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Designer toiletries
Shower/bath combination
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage Deluxe Double ( Dog Friendly on request)

Desk, blackout curtains, iron/ironing board, free WiFi

Cottage Deluxe Double ( Dog Friendly on request)

Highlights

Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Designer toiletries
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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8.2 out of 10, Very good, (1184)
The price is S$172
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
High Street, Caerleon, Newport, Wales, NP18 1AG

What's nearby

  • Caerleon Amphitheatre - 5 min walk - 0.5 km
  • International Convention Centre Wales - 5 min drive - 2.6 km
  • Celtic Manor Resort Golf Club - 5 min drive - 3.4 km
  • Coldra Woods - 5 min drive - 3.4 km
  • Llanfrechfa Grange Hospital - 9 min drive - 6.1 km

Getting around

  • Pye Corner Station - 10 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪Toby Carvery - ‬3 min drive
  • ‪St Julian Inn - ‬15 min walk
  • ‪Man of Gwent - ‬4 min drive
  • ‪The Hanbury Arms - ‬1 min walk
  • ‪Caerleon Chinese - ‬5 min walk

About this property

The Priory Hotel and Restaurant

Upscale hotel located in Caerleon
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at The Priory Hotel and Restaurant. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also find perks such as:
  • Free self-parking
  • An electric car charging station, a 24-hour front desk and a reception hall
  • Smoke-free property and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Priory Hotel and Restaurant include comforts, such as 24-hour room service, as well as Guests reviews say good things about the comfortable rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Priory Hotel Newport
Priory Newport
The Priory Restaurant Newport
The Priory Hotel and Restaurant Hotel
The Priory Hotel and Restaurant Newport
The Priory Hotel and Restaurant Hotel Newport

Frequently asked questions

Is The Priory Hotel and Restaurant pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Priory Hotel and Restaurant?

Self-parking is free at this property.

What time is check-in at The Priory Hotel and Restaurant?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Priory Hotel and Restaurant?

Checkout is at 11 AM.

Where is The Priory Hotel and Restaurant located?

Located in Caerleon, this hotel is within a 10-minute walk of Isca Augusta and Caerleon Amphitheatre. Celtic Manor Resort Golf Club and Coldra Woods are also within 2 miles (3 km).

The Priory Hotel and Restaurant Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 396 out of 600 reviews" "
Rating 8 - Good. 148 out of 600 reviews" "
Rating 6 - Okay. 29 out of 600 reviews" "
Rating 4 - Poor. 16 out of 600 reviews" "
Rating 2 - Terrible. 11 out of 600 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

vicki

Stayed 1 night in Oct 2024

4/10 Poor

Tim

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Lovely house and grounds with lots of history, good parking although only 1 EV charger that only runs at 3KW thats if you can park by it because other less considerate guests park on the bays with non ev cars, the rooms are well appointed and clean although we were given Room 4 upstairs despite asking for a ground floor, the room smelled of cooked meat due to the kitchen extraction fans being outside the window, the bed was very uncomfortable, i ended up having to use a walking stick the next day due to a stiff back, they did move us to a ground floor room the next day to be fair but the bed was the same, breakfasts were hit and miss, the full breakfast looked good but the black pudding was an aquired taste, the hash brown or rostie whatever it was fell apart and sausages weren't very good, the continental breakfast was not comprehensive, cereals, a couple of different pasties, meat and cheese slices and pots of yoghurt if there were any left, the filter coffee is bitter, any other option costs extra, apple or orange or water only, we ordered tea which we waited 25 minutes for and gave up and left in the end.... when the heating is on the rooms are like saunas and the water is red hot... the heaters are on or off so rooms hot or cold, the bar is noisy in evenings and only sells 2 lagers and No beer but lots of wine, wouldn't stay again....
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely food. Garden room was delightful with own garden and parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

vicki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, limited dinning options and expensive
Stayed 1 night in Oct 2024

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay. Wonderful food and service and appreciated the upgrade to a cottage!
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
A great modern hotel with lovely food. Strongly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Priory Hotel in Caerleon is a charming, historic hotel set in a former monastery. It offers comfortable rooms, a well-regarded restaurant, and beautiful gardens. Its location in the Roman town of Caerleon is ideal for exploring local attractions.
Stayed 2 nights in Oct 2024

8/10 Good

H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few changes since we were last here in June which are positive
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Priory Hotel was a beautiful place. The building and grounds were lovely as were the renovated areas. Our room was a little small, but was decorated nicely. Arriving late, we were unable to enjoy the space as much as we wanted. Only had breakfast at the restaurant, but it was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my husband’s birthday. Just perfect
Stayed 1 night in Oct 2024

6/10 Okay

Caroline

Travelled with partner
Liked: Amenities, property conditions & facilities
After many stays at the Priory over the last 18 months we are now compelled to find an alternative for our trips to visit family back in the UK. There are pluses: its location; scenic grounds; the breakfast; some spacious rooms; pleasant staff. Unfortunately, there's been something wrong on each stay. Many trivial issues (disappearing wi-fi, unwashed glasses, un-restocked complimentary water bottles, refusal to serve restaurant food in the garden, inoperative coffee pods) mount up and when added to some larger issues we were left with a bad taste. The rooms appear to have been designed for looks, rather than use. Low slung beds, high backed uncomfortable chairs, the lack of usable surfaces & small rooms may suffice for a short stay, but not for anything more than 3-4 nights. Some encounters with staff have been unfortunate, being berated on check-in for some unfathomable reason and provided with incorrect information about services. We were grateful the manager was apologetic about these incidents, but it did indicate untrained staff left to fend for themselves. The final straw was arriving at the hotel on our recent visit to be assigned a cottage that stank of smoke. This meant a downgrade to a small double room, without any offer of compensation or apology. Either the cleaning staff did not inform management or management decided to try and use it anyway. In either case this was unacceptable.
Stayed 1 night in Sep 2024

4/10 Poor

Caroline

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Staff & service
After many stays at the Priory over the last 18 months we are now compelled to find an alternative for our trips to visit family back in the UK. There are pluses: its location; scenic grounds; the breakfast; some spacious rooms; pleasant staff. Unfortunately, there's been something wrong on each stay. Many trivial issues (disappearing wi-fi, unwashed glasses, un-restocked complimentary water bottles, refusal to serve restaurant food in the garden, inoperative coffee pods) mount up and when added to some larger issues we were left with a bad taste. The rooms appear to have been designed for looks, rather than use. Low slung beds, high backed uncomfortable chairs, the lack of usable surfaces & small rooms may suffice for a short stay, but not for anything more than 3-4 nights. Some encounters with staff have been unfortunate, being berated on check-in for some unfathomable reason and provided with incorrect information about services. We were grateful the manager was apologetic about these incidents, but it did indicate untrained staff left to fend for themselves. The final straw was arriving at the hotel on our recent visit to be assigned a cottage that stank of smoke. This meant a downgrade to a small double room, without any offer of compensation or apology. Either the cleaning staff did not inform management or management decided to try and use it anyway. In either case this was unacceptable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Staff & service, property conditions & facilities
Lovely property in a park-like setting with spacious, beautifully decorated rooms
Stayed 1 night in Sep 2024

8/10 Good

Piers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert, PENCOED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and grounds. We had a cosy double, my only two complaints about the room are the bed is so soft, whenever my other half rolled over, I thought I would be catapulted off the bed and the doors really slam shut and shake the whole room so when people leave early in the morning you are woken up. Breakfast options are good, lovely fruit and cooked options. The orange and apple juice are basically just coloured water, they don’t taste of anything, so that could definitely be improved. The evening bar staff and restaurant staff are so lovely, they make you feel so welcome and are really chatty. The restaurant is also good, different concept but great food. Lots of parking, we stayed for 2 nights but said we were there for a week on the registration screen when you log your number plate as there are reviews of people getting tickets.
Stayed 2 nights in Sep 2024

10/10 Excellent

Winsome

Liked: Cleanliness, staff & service
Disliked: Amenities
I found the bath slippery, the bath mat was hidden away in the wardrobe. Due to this I slipped. I proceed down stairs to the receptionist to make a incident report however there was no forms available.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique Hotel
We stayed for 2 nights at this wonderful hotel the room comfortable the staff helpful and friendly and food excellent would definitely recommend
Stayed 2 nights in Aug 2024

8/10 Good

Marc

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely peaceful hotel in lovely grounds. The bedrooms were comfortable. The shower was a bit hard to control. The only disappointment was that breakfast was served in one of the bars and the tables were ridiculously small. Much better to have it served in the restaurant which I notice late diners had.
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely find esp when Cardiff over-priced and poor availability for a big gig at Principality. Easy taxi to train station and frequent trains into Cardiff Central. Hotel itself really special with great staff and very nicely turned-out rooms with local Welsh water and toiletries.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricky

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024