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Hôtel Astoria

2.0 star property
Hotel in Carcassonne, a quick walk to Canal du Midi Harbor Master's Office

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Photo gallery for Hôtel Astoria

Exterior
Point of interest
Front of property
1 bedroom, premium bedding, desk, blackout curtains
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room with Air Conditioning

1 bedroom, premium bedding, desk, blackout curtains

Family Room with Air Conditioning

Highlights

Air conditioning
HDTV
Renovated in 2020
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, Private Bathroom, Air Conditioning

1 bedroom, premium bedding, desk, blackout curtains

Comfort Double Room, Private Bathroom, Air Conditioning

Highlights

Air conditioning
HDTV
Renovated in 2020
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Private Bathroom

1 bedroom, premium bedding, desk, blackout curtains

Quadruple Room, Private Bathroom

Highlights

Air conditioning
HDTV
Renovated in 2020
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

1 bedroom, premium bedding, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

Highlights

Air conditioning
HDTV
Renovated in 2020
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Private Bathroom

1 bedroom, premium bedding, desk, blackout curtains

Double Room, Private Bathroom

Highlights

Air conditioning
HDTV
Renovated in 2020
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
18 Rue Tourtel, Carcassonne, AUDE, 11000

What's nearby

  • Canal du Midi Harbor Master's Office - 5 min walk - 0.4 km
  • Theatre Jean Deschamps - 18 min walk - 1.6 km
  • Historic Fortified City of Carcassonne - 18 min walk - 1.6 km
  • Aude Gate - 20 min walk - 1.7 km
  • Château Comtal - 2 min drive - 1.4 km

Getting around

  • Carcassonne Station - 4 min walk
  • Carcassonne (CCF-Pays Cathare) - 6 min drive

Restaurants

  • ‪Le Cathare - ‬6 min walk
  • ‪Sushi Boat - ‬1 min walk
  • ‪Le Bistro - ‬3 min walk
  • ‪Meery Cake - ‬7 min walk
  • ‪Saquette by fred du Bristol - ‬3 min walk

About this property

Hôtel Astoria

Hotel remodelled in 2020 and located near Canal du Midi Harbor Master's Office
Located close to Maison des Memoires and Theatre Jean-Alary, Hôtel Astoria provides car hire on-site. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Multilingual staff, secured bike storage and luggage storage
  • Tour/ticket information, smoke-free property and concierge services
Room features
All guest rooms at Hôtel Astoria boast perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Eco-friendly toiletries, showers and hairdryers
  • 80-cm HDTVs with digital channels
  • LED light bulbs, daily housekeeping and desks

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 7 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1983
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - May 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10.00 per person
  • Uncovered self-parking fee: EUR 7 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Astoria Carcassonne
Astoria Hotel Carcassonne
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel Carcassonne

Frequently asked questions

Is Hôtel Astoria pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Astoria?

Self-parking is available for EUR 7 per night. Limited spots are available.

What time is check-in at Hôtel Astoria?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Astoria?

Checkout is at 10:30 AM.

Where is Hôtel Astoria located?

Located in the heart of Carcassonne, this hotel is within a 10-minute walk of Canal du Midi Harbor Master's Office, Theatre Jean-Alary and Maison des Memoires. Theatre Jean Deschamps and Aude Gate are also within 1 mi (2 km). Carcassonne Station is only a 4-minute walk.

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Hôtel Astoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 115 reviews
Rating 8 - Good. 48 out of 115 reviews
Rating 6 - Okay. 9 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location close to station and centre of town, very friendly staff, clean…..but very basic accommodation.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel which is very handy for carcassonne railway station. Comfortable bed, good heating system. Will return.
Stayed 1 night in Mar 2023

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Good location and clean at a reasonable cost.
Stayed 1 night in Dec 2022

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Stayed 1 night in May 2023

10/10 Excellent

Thi Thanh Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Édouard

Liked: Cleanliness, staff & service
Emplacement correct, proche de la gare sncf et du centre ville. Loin de la cité médiévale pour ceux qui viendraient la visiter
Stayed 1 night in Jul 2023

2/10 Terrible

Dra. Renira

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel horroroso, mal localizado, totalmente diferente das fotos. O dono não sabia de absolutamente nada da cidade. O ar condicionado não funcionava. Toalhas ásperas e pequenas. Lençol quente demais, junto com o cobertor. Nunca mais.
Stayed 1 night in Jul 2023

10/10 Excellent

Nathalie

Stayed 1 night in Jul 2023

10/10 Excellent

Amina

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Raphaël

Stayed 1 night in Jun 2023

10/10 Excellent

Carmel

Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023

10/10 Excellent

carole

Stayed 1 night in Mar 2023

4/10 Poor

Marian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Decepcionante, lo venden como un hotel con encanto y en realidad no es así. Pagué 85€ y para lo que me encontré me parece carísimo.

10/10 Excellent

Jean-Sebastien

Liked: Cleanliness, staff & service
Joli, propre, bien situé
Stayed 1 night in Aug 2022

8/10 Good

Nancy

Stayed 1 night in Aug 2022

10/10 Excellent

Marie-Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Christoph

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Andrew

Stayed 1 night in Jul 2022

10/10 Excellent

Clain Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable , 2 nuits , chambre confortable et très propre . Un petit moins pour l'isolation sonore . Sinon , parfait !
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le problème le stationnement

Stayed 1 night in Jan 2022