49 Napier Street, De Waterkant, Cape Town, Western Cape, 8001
What's nearby
Two Oceans Aquarium - 11 min walk - 0.9 km
Cape Town International Convention Centre - 13 min walk - 1.1 km
Cape Town Cruise Terminal - 14 min walk - 1.2 km
Cape Town Stadium - 17 min walk - 1.5 km
Castle of Good Hope - 2 min drive - 1.8 km
Getting around
Observatory Station - 7 min drive
Cape Town Station - 14 min walk
Cape Town (CPT-Cape Town Intl.) - 21 min drive
Restaurants
Sushi Box - 1 min walk
Origin Coffee Roasting - 3 min walk
Utopia - 2 min walk
Bootleggers Coffee Company - Cape Quarter - 2 min walk
Yen’s Vietnamese Street Food - 2 min walk
About this property
The Grey Hotel
Upscale hotel near Cape Town International Convention Centre
Located close to Two Oceans Aquarium and Cape Town Cruise Terminal, The Grey Hotel provides a poolside bar, a free daily manager's reception and a rooftop terrace. In-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool
Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
Concierge services, tour/ticket information and a front desk safe
A 24-hour front desk and luggage storage
Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as minibars and WiFi.
Other amenities include:
Frette Italian sheets, memory foam beds and down duvets
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 65 to 170 per person
A bar/lounge
A poolside bar
Free daily manager's reception
Restaurants on site
The Sky Bar
Things to do
Seasonal outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
More
Designated smoking areas
Room amenities
Bedroom
Down comforter
Frette Italian sheets
Memory foam mattress
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch LED TV with satellite channels
IPod dock
Food and drink
Minibar
More
Desk
Heating
Individual decor
Individual furnishings
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately ZAR 65 to 170 per person
Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 2)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
The seasonal pool will be open from September to May
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Property is also known as
Village Lodge Portfolio
Village Lodge Portfolio Cape Town
Village Portfolio Cape Town
Grey Hotel Cape Town
Grey Cape Town
The Grey Hotel Hotel
The Grey Hotel Cape Town
The Grey Hotel Hotel Cape Town
Frequently asked questions
Does The Grey Hotel have a pool?
Yes, this property has a seasonal outdoor pool.
Is The Grey Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Grey Hotel?
This hotel doesn't offer parking.
What time is check-in at The Grey Hotel?
Check-in start time: 3 PM; check-in end time: anytime.
What time is check-out at The Grey Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does The Grey Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 450 per vehicle applies.
Where is The Grey Hotel located?
Located in Cape Town City Centre, this hotel is within 1 mi (2 km) of Cape Town International Convention Centre, Cape Town Stadium and Castle of Good Hope. Two Oceans Aquarium and Cape Town Cruise Terminal are also within 2 mi (3 km). Cape Town Station is 14 minutes by foot.
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The Grey Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 114 out of 174 reviews
10 - Excellent
114
Rating 8 - Good. 46 out of 174 reviews
8 - Good
46
Rating 6 - Okay. 8 out of 174 reviews
6 - Okay
8
Rating 4 - Poor. 5 out of 174 reviews
4 - Poor
5
Rating 2 - Terrible. 1 out of 174 reviews
2 - Terrible
1
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10
Great location, excellent parking, helpful staff, nice roof area
Joan
Stayed 2 nights in Feb 2025
10/10
Was an amazing place to stay. Very central and lovely staff
Nazim
Stayed 1 night in Jan 2025
10/10
The staff are super friendly and go out of the way to facilitate any easy and comfortable stay.
Barry
Stayed 6 nights in Feb 2025
10/10
Great boutique hotel, lovely roof top pool and bar area, and all the staff were incredible I entered as a guest and left as family.
Amanda
Stayed 8 nights in Dec 2024
10/10
Loved it great rooms, amazing staff, tasty breakfast roof bar, easy walk to the Waterfront, would happily stay here again
Adam
Stayed 2 nights in Dec 2024
10/10
Great property in a great location with great people
DirkJan
Stayed 7 nights in Nov 2024
10/10
I loved the staff, the decor, and the overall vibe as well as walking around the neighborhood.
Dana
Stayed 2 nights in Dec 2024
10/10
The Grey Hotel is the only way to go when in Cape Town. Nestled near Bo-Kaap and the V and A Waterfront, it provided every thing I needed. Loved the staff.Especially Mrs. Martha, Warren and Luigi. Mrs. Blessings made breakfast delightful. Great place! Can’t wait until my return!
Erica
Stayed 4 nights in Apr 2025
10/10
Stayed here for 3 nights and loved it. Great location, cute & clean rooms but the staff were our favorite. Everyone was very helpful and Warren set us up with wine on the rooftop in the evenings, which had an amazing view of table mountain. Great spot with a cozy feel. Would definitely recommend
Samantha
Stayed 2 nights in Jan 2025
10/10
Always look forward to returning to wonderful space. It is a true boutique hotel with great character and design and outstanding service levels in a great area of town.
Clyde
Stayed 4 nights in Dec 2024
8/10
Really lovely and warm staff.
Excellent
Stayed 8 nights in Jul 2024
10/10
The Grey was great. Staff extremely welcoming and helpful. Lovely room - No 4 with terrace with views of Table Mountain. Bathroom compact but large shower with good water pressure.
Located at top of a hill so be prepared for walk back up after a day sight seeing.
Jacqueline
Stayed 2 nights in Feb 2025
10/10
Another great stay in the lovely boutique hotel. Excellent helpful friendly staff and very clean rooms.
Malcolm
Stayed 1 night in May 2024
10/10
Unique boutique hotel, with a central, open air courtyard check in. No elevator but we loved it! Staff were so friendly and accommodating and our room had its own patio. Roof top bar (not open for the season yet while we were there) had lovely views . On a fairly steep hill with narrow cobblestone sidewalks so not really handicapped accessible. Would recommend.
Kimberley
Stayed 2 nights in Mar 2025
10/10
Always our go-to in Cape Town. Great value rooms, amazing area and lovely staff!
Tom
Stayed 2 nights in Jan 2024
8/10
Small little hotel in the Waterkant. Friendly and welcoming. Average good standard.
Nils-Peter
Stayed 2 nights in Nov 2024
10/10
We found the Grey the best place where to stay while visiting Cape Town and sorrundings
Andrea
Stayed 3 nights in Sep 2023
10/10
Absolutely lovely boutique hotel. Central, safe lovely room and all staff! Highly recommend!
Elizabeth
Stayed 1 night in Mar 2024
10/10
Great design hotel in De Waterkant area. Huge bed and quiet. Staff was very friendly and this neighbourhood was safe. Next to Cape quarter with restaurants and a big supermarket
Janne
Stayed 3 nights in Dec 2024
10/10
AMAZING ...GOOD LOCATION. NEAR CAR RENTAL... AND SITES
Waldyr
Stayed 3 nights in May 2024
8/10
Very happy with the stay. The place was very clean and staff were very accommodating
Mohammed
Stayed 2 nights in May 2024
10/10
We booked a terraced room. The bed was comfortable. Staff are friendly. Location was excellent.
Susan
Stayed 7 nights in Mar 2024
8/10
Nice location for a stay in Cape Town. Close to several restaurants and the piano bar next door was nice for a late night cocktail. Staff was very friendly. I would stay here again when visiting Cape Town.
Kegan
Stayed 8 nights in Aug 2023
10/10
Cracking small hotel not to far from the V & A.Staff are brilliant.Rooms spotless.great food and live music.bar and pool on roof.No complaints what so ever.
sandra
Stayed 2 nights in Jan 2024
8/10
Our 'go-to' for a short few nights in the city. Great location, friedly staff and comfy beds. Our third stay this year. Will be back.