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Cape Town Marriott Hotel Crystal Towers

5.0 star property
Luxury hotel connected to a shopping centre in Century City with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cape Town Marriott Hotel Crystal Towers

Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
Couples treatment room(s), steam room, body treatments, aromatherapy
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Hot tub
    Hot tub
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
The price is S$258
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Basic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Sports facility
Hyatt Regency Cape Town
Pool
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (545)
The price is S$397
includes taxes & fees
8 Dec - 9 Dec
Hyatt Regency Cape Town
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About the area

Map
Corner Century Boulevard & Rialto Road, Century City, Cape Town, Western Cape, 7441

What's nearby

  • Canal Walk Shopping Centre - 6 min walk - 0.6 km
  • GrandWest Casino & Entertainment World - 7 min drive - 7.6 km
  • Cape Town International Convention Centre - 10 min drive - 11.4 km
  • Cape Town Cruise Terminal - 12 min drive - 12.4 km
  • Milnerton Beach - 12 min drive - 5.4 km

Getting around

  • Goodwood Station - 7 min drive
  • Cape Town Station - 18 min drive
  • Cape Town (CPT-Cape Town Intl.) - 17 min drive

Restaurants

  • ‪Tashas - ‬7 min walk
  • ‪Mexico Spur - ‬6 min walk
  • ‪Hussar Grill - ‬2 min walk
  • ‪Checkers - ‬6 min walk
  • ‪Caffè Magnifico - ‬9 min walk

About this property

Cape Town Marriott Hotel Crystal Towers

Luxury family-friendly hotel near Canal Walk Shopping Centre
Located close to Milnerton Golf Club, Cape Town Marriott Hotel Crystal Towers provides an airport shuttle, a poolside bar and a free daily manager's reception. Treat yourself to a massage, a detox wrap or a body wrap at Life Day Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Access to a nearby health club, express check-out and express check-in
  • Babysitting (surcharge), concierge services and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 180 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hairdryers
  • 42-inch HDTVs with premium channels and DVD players
  • Recycling, video game consoles and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (ZAR 50 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 295 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Acara Pool Bar & Terrace
  • Halaal Certified Kitchen
  • Orah Bar & Lounge
  • The Greatroom and Deli
  • Towers Restuarant

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,208 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 295 per person
  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self-parking fee: ZAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

African Pride Crystal Towers
African Pride Crystal Towers Hotel
Pride Crystal Towers
Pride Crystal Towers Hotel
Marriott Hotel Crystal Towers
Cape Town Marriott Crystal Towers
Marriott Crystal Towers
Cape Town Marriott Hotel Crystal Towers Hotel
Cape Town Marriott Hotel Crystal Towers Cape Town
Cape Town Marriott Hotel Crystal Towers Hotel Cape Town

Frequently asked questions

Does Cape Town Marriott Hotel Crystal Towers have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cape Town Marriott Hotel Crystal Towers?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Cape Town Marriott Hotel Crystal Towers on 22 Nov,2024 start from S$258.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cape Town Marriott Hotel Crystal Towers pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cape Town Marriott Hotel Crystal Towers?

Self-parking is available for ZAR 50 per night.

What time is check-in at Cape Town Marriott Hotel Crystal Towers?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Cape Town Marriott Hotel Crystal Towers?

Checkout is at noon.

Does Cape Town Marriott Hotel Crystal Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 535 per vehicle applies.

Where is Cape Town Marriott Hotel Crystal Towers located?

This family-friendly Cape Town hotel is located in the entertainment district, within 3 mi (5 km) of Canal Walk Shopping Centre and Milnerton Golf Club.

Cape Town Marriott Hotel Crystal Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 203 out of 318 reviews" "
Rating 8 - Good. 83 out of 318 reviews" "
Rating 6 - Okay. 16 out of 318 reviews" "
Rating 4 - Poor. 9 out of 318 reviews" "
Rating 2 - Terrible. 7 out of 318 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly staff. Buffet breakfast is very good.
Stayed 8 nights in Oct 2024

10/10 Excellent

Gregg Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice rooms, delicious breakfast. Central lovationy
Stayed 4 nights in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambiance
Stayed 1 night in Sep 2024

10/10 Excellent

Phina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff .
Stayed 3 nights in Sep 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure why this property has such a high rating. This is far beyond the scope of any 4 or 5 star hotel that I have ever visited. The rooms are small and not clean. We arrived to used bedsheets that had blood and urine on them. The towels and face cloths had hair on them and smelled of baking soda and vinegar. Upon raising the concerns about this with the staff, they took nearly an hour to come change the sheets. The hotel staff is very rude and unfriendly, they never speak or greet you upon leaving or arriving. The room service is less than adequate. The food is unappetizing and arrived cold. Our orders were messed up several times. We also had the privacy sign placed on our room door while we left so housekeeping would not enter while we were gone. As we left for the day, we encountered one of the housekeeping employees in the hallway and she asked if we wanted our room cleaned. We politely declined and proceeded to leave. Upon returning to our room later that evening, we found the privacy sign completely removed from the door and the room was cleaned against our wishes. Some items were missing & misplaced. Never has this ever happened at any of our hotel stays in our life. The Marriott has no respect, regard, or decorum for their guests or guest privacy. I would never recommend this hotel to anyone. I would give my experience negative 20 stars if I could. Save yourself the headache and the money. There are much better hotels in Cape Town that respect their customers.
Stayed 5 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Great friendly staff. My room was spacious and spotless.
Stayed 6 nights in May 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent day customer service is top-tier definitely will stay again
Stayed 5 nights in Mar 2024

10/10 Excellent

LYNDA

Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Kahliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in capetown
This is an amazing hotel. Everything was top notch I have no complaints at all. The rooms are big an very nice with an amazing very of the city. The hotel is very clean and staff is very attentive an friendly. The food restaurants an room service is amazing an very affordable. The hotel is steps away from the mall. I would recommend this hotel to anyone who comes to cape town
Stayed 8 nights in Feb 2024

8/10 Good

Metwally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Dinner options are very limited
Stayed 10 nights in Feb 2024

8/10 Good

Stephen

Stayed 1 night in Mar 2024

6/10 Okay

Suzanne

Stayed 1 night in Mar 2024

8/10 Good

Christina

Stayed 2 nights in Feb 2024

10/10 Excellent

Felix

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

RAVINDREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Leon

Travelled with partner
The hotel is convenient to the shops etc.
Stayed 21 nights in Dec 2023

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2024

6/10 Okay

James

Business traveller, Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

RANDY, Lancaster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

victoria

Stayed 1 night in Jan 2024

10/10 Excellent

Juliette

Stayed 1 night in Dec 2023

2/10 Terrible

Kelvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor service and lack of customer focus. Has major issues with Room Service. Wrong order delivered, missing items and staff with bad attitude. Simply rude.
Stayed 3 nights in Dec 2023