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"We had a nice stay at the Four Points by Sheraton in Phuket. The hotel is modern, clean, and well-maintained, and the staff is exceptionally kind and service-oriented. From the moment we arrived, we felt welcomed—though the experience was a bit overwhelming at first. The lobby was extremely crowded, which surprised us, especially considering it was supposed to be the low season. It turns out the hotel—and Phuket in general—was packed during our stay. While this isn’t the hotel’s fault, it did impact the overall atmosphere. The breakfast was truly outstanding. The variety of food offered was impressive, and there was even a juice station where you could make your own juice using fresh fruits and vegetables—something I’ve never seen in a hotel before. A definite highlight! Due to the unexpected crowds and some unfavorable weather, we decided to cut our vacation short. To our pleasant surprise, the hotel agreed to refund us for the two nights we wouldn’t be staying. This gesture was not only unexpected but deeply appreciated and showed their commitment to guest satisfaction. We also used the gym, which was well-equipped and more than sufficient for a good workout. I want to give a special mention to Anna, whom we met during breakfast. Despite the high volume of guests, she listened to our concerns with genuine attention and ensured we received a prompt and considerate response. Her professionalism and warmth stood out and made a big difference in our experience. "

"This has been one of the best hotels we’ve ever stayed on. The property is beautiful and has a private beach that is quiet and relaxing. The room has a direct view to the ocean and is spacious and nice. The pool is wonderful and so is the service, all of the restaurants in the hotel are fantastic and have a great variety of food, the staff is generous and nice. Also, the spa has very different therapies that I have never seen in my life, i opted for an Indian head massage and it was wonderful. The fitness center is very complete and they even offer personal training and yoga, TRX, and Pilates lessons. Me and my husband never want to leave!!!"

"Unbelievable experience in the villa! The views were incredible, the food was top quality, we ordered the whole fried fish for dinner and it was great. Everything tasted great, really enjoyed the different fresh juices served daily at breakfast! The service from the staff was always quick and they were very nice. Overall unforgettable experience, would come back 10/10 times."

"Very friendly staff and the most amazing view. I love the location. Not too close to downtown Patong and not too far. The hotel property is beautiful. My room has kept very clean and the balcony view is amazing. The only con is that there is not enough outlets for everything I have to charge."

"Very nice property. Staff were very helpful and friendly. We had an amazing time. Beautiful resort. Very close to beach and many markets. They also had an amazing breakfast buffet. "

"Relaxing & clean place to stay. Very good spa lady Milky. Very kind & polite resort workers. Great food in the Thai restaurant & buffet!"

"Great location! Excellent service!"

"Very friendly and helpful staff. Great facilities"

"A wonderful getaway, every staff we encountered provided service with a smile. We get great access to the beach and views of the Andaman Sea. The room was huge and well appointed, and the bathtub was great to soak in at the end of the long day. The only wrinkle was the shower water tends to leak out to the vanity area but that's a minor inconvenience. Oh and we had a visit from the resident toad and moth in our room which isnt unexpected consiering the property's proximity to nature."