4/10 Poor
Elizabeth
Travelled with partner
26 Sept,2024
Disliked: Cleanliness, amenities
This property is not up to standard. Marketed as new but it looked tired and grubby. Sheets were stained and grey. Stains on the upholstered bed base in our room. No place to store luggage and clothes storage was limited. Crockery was a hit or miss if cleaned properly. The bathroom sinks were made of wood but the varnish was peeling. We had a sky room and had to request the pool filter be checked as was not operational at the beginning of our stay plus the pool and flower bed lights were not working. No joy with pool light. There is no shade provided upstairs making it too hot to use during the day and although the photos show a double lounger ours had a single one. Umbrellas could easily solve this. Food menu was limited and the dining chairs were uncomfortable and one broke during our stay. The gym and bar only opened at the end of our visit.
The staff were lovely and attentive and the kitchen was well stocked with crockery and cutlery. Coffee pods are not complimentary.
Overall, a little disappointed.
Elizabeth
Stayed 5 nights in Sep 2024