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Occidental Costa Cancún All Inclusive

3.5 star property
Escape to an eco-certified haven where you can unwind by the outdoor pool or indulge in seafood delights. Discover why this all-inclusive gem is loved for its location and attentive staff.

Choose dates to view prices

Photo gallery for Occidental Costa Cancún All Inclusive

Free minibar, in-room safe, blackout curtains, iron/ironing board
Outdoor pool, pool umbrellas, pool loungers
Exterior
Outdoor pool, pool umbrellas, pool loungers
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping
The current price is S$730
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Terrace

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Terrace

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
Private bathroom
  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Studio Suite, Hot Tub, Ocean View

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout curtains
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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The price is S$353
includes taxes & fees
8 Mar - 9 Mar
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About the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 6 min walk
  • Langosta Beach - 13 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Plaza 28 - 6 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

All-inclusive eco-certified property near Puerto Cancun Marina Town Center
Located close to Escénica Tower and Plaza 28, Occidental Costa Cancún All Inclusive provides a free breakfast buffet, a poolside bar and shopping on-site. This property is a great place to bask in the sun with a white sand beach and sunloungers. Treat yourself to a massage, a body treatment or a facial at zenserenz, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature seafood and more. Yoga classes and fitness classes are offered at the gym; Occidental Costa Cancún All Inclusive also has a garden, a playground and a hair salon. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Babysitting (surcharge), luggage storage and a gift shop
  • A banquet hall, wedding services and a porter/bellboy
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 358 rooms include comforts such as air conditioning and free stocked minibars, as well as thoughtful touches such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Does Occidental Costa Cancún All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of 7 Feb,2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 9 Feb,2025 start from S$729.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Costa Cancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental Costa Cancún All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental Costa Cancún All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental Costa Cancún All Inclusive?

Checkout is at 11 AM.

Are there all-inclusive benefits at Occidental Costa Cancún All Inclusive?

Yes, the property is all-inclusive.

Where is Occidental Costa Cancún All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 2 mi (3 km) of Escénica Tower and Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 mi (10 km).

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 996 out of 2376 reviews
Rating 8 - Good. 632 out of 2376 reviews
Rating 6 - Okay. 351 out of 2376 reviews
Rating 4 - Poor. 197 out of 2376 reviews
Rating 2 - Terrible. 200 out of 2376 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pavlina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restrictions about smoking I am a smoker
Stayed 9 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio por parte de los trabajadores, muy amistosos y siempre estaban al pendiente de nuestras necesidades
Stayed 6 nights in Jan 2025

10/10 Excellent

Steffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 3 nights in Jan 2025

8/10 Good

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Staff & service, property conditions & facilities
My partner and I loved this resort so much! First time traveling to cancún and they were very friendly, welcoming and informative. Definitely would recommend this resort to anyone traveling to cancún. Also the food was delicious so we’re the drinks. We especially loved the activity people! JJ and Miguel have the best deals if you’re looking for any activities!
Stayed 7 nights in Jan 2025

10/10 Excellent

Kathy J., Mundelein

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff everywhere in the resort were fantastic! Manager Luis, Alfredo, Vanilly and Stephanie in the restaurants! The beach is raked daily, we were not troubled by seaweed. Lots of beach and pool chairs. Room was very clean and well appointed! Food was tasty! All you could ask for !
Stayed 7 nights in Jan 2025

8/10 Good

Alexis

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The hotel feels outdated with old, dingy rooms. Our shower clogged constantly, and the water took hours to drain. Dining options are limited, with three restaurants requiring reservations every time. The worst part was being tricked into a time-share presentation. Staff promised a 2-for-1 massage for my sister's birthday if we had breakfast at their sister hotel, but we ended up being forced into a 90-minute presentation. When we returned, they hadn't reserved our massage, but the manager eventually made it right. On the plus side, the staff was friendly, and there wasn’t much vendor hassle on the beach. Great location as well. Near restaurants and bars. I’d still recommend it, but be prepared for some inconveniences.
Stayed 3 nights in Jan 2025

10/10 Excellent

adrienne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Claudia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Do not let the images mislead you; if you're searching for a pleasant beach area, this hotel isn't for you. The beach is obviously man-made and resembles to a lagoon. Furthermore, this hotel is not suitable if you enjoy dining options. The dining alternatives are limited. When my boyfriend and I went to celebrate his birthday, there was absolutely no entertainment. I have conflicting feelings regarding the workers since it appears like they don't care because they are overworked and underpaid. I suppose you should try this place if you're seeking for a quick trip, but if you're spending time and money on your holiday, you should reconsider.
Stayed 9 nights in Jan 2025

10/10 Excellent

Ana Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food options. Was hoping for a pool heater because the water was freezing.
Stayed 3 nights in Jan 2025

6/10 Okay

Rudyna

Liked: Cleanliness, property conditions & facilities
The stay in this hotel is good except for the for some staff that works in the reception area especially the man they where so aggressive and pushy about the tour on they’re other hotel they don’t even give us the reservation to use they re 2 other restaurant unless you agree on that tour, this is the way he said to us we need your credit card after that I will give your restaurant reservation I think in order for you to go to that tour credit card is required , so we spent eating our 4 days in the buffet . We only have few days to spend and every hour is precious. We like Cancún so we will definitely comeback but will consider a different hotel
Stayed 4 nights in Jan 2025

8/10 Good

Termica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for my birthday! Great hotel definitely recommend. Very clean and calm atmosphere. The food was not great but great experience for sure and the drinks are good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service
This is our 3rd time staying at the hotel we always have a great time.
Stayed 4 nights in Jan 2025

6/10 Okay

Kristina

Stayed 5 nights in Jan 2025

4/10 Poor

Samaneh Babaei

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
outdated property, most of the furniture needs update, food options are very limited and no quality at all, staff don’t know much english and there is always a miss communication. sewage smell in room gave me headache, hot water in shower needs a good 15 minutes run before you use shower, rooms are very clean but towels are old. maintenance is slow, elevator didn’t work for a day and half and our room was on 6 floor! I didn’t enjoy my stay here.
Stayed 6 nights in Jan 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a nice private beach, great gift shop and a very lively lobby which always had something fun going on every night like karaoke or a pianist. The lobby bar was fun with great staff and quick service. The beach bar was nice with decent drinks. The pool was nice, however be prepared, its not heated, very few people in pool, considering we traveled in January. The three restaurants looked nice however we could only get reservations for one night due to being all booked up. When you make the reservations, they do try and sell you on going to another Occidental property to discuss a vacation package. We told them upfront we were not interested so surprisingly enough we only were able to make one reservation for dinner. I suspect if you do the vacation tour, you’ll probably get reservations to all 3 restaurants, but that’s just an assumption. Another nice feature is at night, they have artisan shops set up on the property where you can purchase local art and jewelry. The buffet breakfast was OK, it was better for breakfast than it was for lunch. All the staff we encountered were super friendly and we really enjoyed this property and definitely would recommend.
Stayed 3 nights in Jan 2025

6/10 Okay

TZUWEI

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Bobbi Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The website was not clear regarding all amenities. Had a gym listed thought it would be perfect. NO GYM Staff truly amazing work badz
Stayed 5 nights in Dec 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all inclusive
Stayed 3 nights in Jan 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff on how they work so hard to make us happy. Just Excellent! Thank You.
Stayed 14 nights in Jan 2025

8/10 Good

Rizabeth Laminero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Overall clean and people were nice and hard working. Will stay again next time.
Stayed 6 nights in Jan 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but good! Not too busy - very friendly staff. If going at a busier time of year it might not be as ideal with the space. We went mid January and it was perfect. The Mexican restaurant was great.
Stayed 4 nights in Jan 2025

4/10 Poor

Malory

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Arelis, Any city

Stayed 7 nights in Dec 2024

6/10 Okay

Cameron

Stayed 3 nights in Jan 2025