Iberostar Cancun Golf Course - 11 min walk - 1.0 km
Delfines Beach - 11 min walk - 1.0 km
Aquaworld - 5 min drive - 5.3 km
Ventura Park Cancun - 8 min drive - 8.8 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive
Restaurants
Zai - 2 min walk
Sun Palace - 14 min walk
Km 19.5 - 11 min walk
Bogavante Restaurant - 8 min walk
Vertigo Sport Bar - 2 min drive
About this property
Now Emerald Cancun - All Inclusive
Upscale all-inclusive hotel near Iberostar Cancun Golf Course
Near Delfines Beach, Now Emerald Cancun - All Inclusive provides a swim-up bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beach volleyball. Treat yourself to hydrotherapy, a Swedish massage or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Yoga classes are offered at the gym; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
Free self-parking and valet parking
A billiards/pool table, luggage storage and a 24-hour front desk
Concierge services, smoke-free property and a banquet hall
Guest reviews say great things about the helpful staff
Room features
All 427 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
Bathrooms with baths and free toiletries
Childcare services, coffee/tea makers and daily housekeeping
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
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Now Emerald Cancun - All Inclusive Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 212 out of 647 reviews
10 - Excellent
212
Rating 8 - Good. 146 out of 647 reviews
8 - Good
146
Rating 6 - Okay. 119 out of 647 reviews
6 - Okay
119
Rating 4 - Poor. 70 out of 647 reviews
4 - Poor
70
Rating 2 - Terrible. 100 out of 647 reviews
2 - Terrible
100
7.2/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
6.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10
Great place and location, awesome pools and decent restaurants!
Miguel
Stayed 4 nights in Jul 2023
10/10
our stay was amazing
Benjamin
Stayed 3 nights in Apr 2023
10/10
Loved it will definitely stay again!
Paradise
10/10
I really appreciated the hotel, the staff so friendly, definitely I had a great experience.
PATRICIA SOUZA DE
Stayed 6 nights in Apr 2023
8/10
The beach is beautiful and the service really nice.
Jessica
10/10
My children loved everything about this place and had a great time.
Genevieve
Stayed 4 nights in Jul 2023
10/10
Clean, nice, excellent place to enjoy and relax.
Oscar R
Stayed 6 nights in Mar 2023
10/10
Been here twice and loved it both times, sad that they are closing
Nelson
Stayed 3 nights in Jul 2023
8/10
Nice ground keeping plus restaurants was close to each other
anthony
Stayed 3 nights in May 2023
10/10
Staff is very friendly
Carlos
Stayed 3 nights in Jun 2023
10/10
This was a nice relaxing holiday. The people at the resort took all the stress out of a holiday by being the best hosts.
Janice
Stayed 7 nights in Jun 2023
10/10
Everyone was so nice and friendly also all the services was nice and quick
Asheena
Stayed 2 nights in Mar 2023
8/10
Nice view and great hotel. Miguel was amazing from the front area.
Vielka
Stayed 2 nights in Mar 2023
10/10
The staff, especially Alvin and Jose at the pool were exceptional.
Restaurant food was amazing especially the CoCo shop for sandwiches, yogurt and Cucumber Lemon Tea.
Would definately stay at this property again!
Julia
Stayed 6 nights in Apr 2023
8/10
staff was amazing Osiel was very helpful and accommodating
Sara
Stayed 2 nights in Mar 2023
8/10
It's an older property but it's still great.
Stephanie
Stayed 7 nights in Mar 2023
10/10
I liked that the staff were friendly and ready to provide assistance
Ayebatonye
Stayed 2 nights in Jul 2023
8/10
The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Caridad
Stayed 2 nights in Jul 2023
6/10
Staff was great. Resort needs a makeover.
Collins
Stayed 5 nights in Jun 2023
10/10
ALL WAS AWESOME LOVED THE PROPERTY
ANNALIES
Stayed 5 nights in Apr 2023
10/10
I enjoyed the ambiance and atmosphere at the hotel. Gael was so helpful and friendly, very personable
Dontae E
Stayed 4 nights in Mar 2023
4/10
The room was very old and moldy but everything else was excellent
Jocelyn
Stayed 14 nights in Feb 2023
8/10
Is nice hotel.need more needs more maintenance and more detailed cleaning.
Osvaldo F
Stayed 3 nights in Apr 2023
10/10
Loved it
Robert
Stayed 4 nights in Apr 2023
6/10
The staff was great but overall rating is average, can improve on some remodeling