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Now Emerald Cancun - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course

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Photo gallery for Now Emerald Cancun - All Inclusive

Outdoor wedding area
Outdoor banquet area
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Preferred Club Honeymoon Suite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Honeymoon Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe King

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of the House

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 39 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View King

View from room

Deluxe Garden View King

7.4 out of 10
Good
(23 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View Double

View from room

Deluxe Garden View Double

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View With Patio Double

View from room

Deluxe Garden View With Patio Double

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Double

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Ocean View King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Balcony King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Ocean View Balcony King

Highlights

Balcony or patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Ocean View King

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Ocean View Double

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Plunge Pool King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Premium Plunge Pool King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Partial Ocean View Double

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Sunset Lagoon View Double

View from room

Deluxe Sunset Lagoon View Double

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium with Hot Tub King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Premium with Hot Tub King

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sunset Lagoon View Balcony King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Sunset Lagoon View Balcony King

Highlights

Balcony or patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 39 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Sunset With Hot Tub King

In-room safe, blackout curtains, iron/ironing board, free WiFi

Preferred Club Sunset With Hot Tub King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
Daily housekeeping
  • 59 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 10 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 11 min walk - 1.0 km
  • Delfines Beach - 11 min walk - 1.0 km
  • Aquaworld - 5 min drive - 5.3 km
  • Ventura Park Cancun - 8 min drive - 8.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Zai - ‬2 min walk
  • ‪Sun Palace - ‬14 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬8 min walk
  • ‪Vertigo Sport Bar - ‬2 min drive

About this property

Now Emerald Cancun - All Inclusive

Upscale all-inclusive hotel near Iberostar Cancun Golf Course
Near Delfines Beach, Now Emerald Cancun - All Inclusive provides a swim-up bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beach volleyball. Treat yourself to hydrotherapy, a Swedish massage or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Yoga classes are offered at the gym; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • A billiards/pool table, luggage storage and a 24-hour front desk
  • Concierge services, smoke-free property and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 427 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with baths and free toiletries
  • Childcare services, coffee/tea makers and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

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Now Emerald Cancun - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 212 out of 647 reviews
Rating 8 - Good. 146 out of 647 reviews
Rating 6 - Okay. 119 out of 647 reviews
Rating 4 - Poor. 70 out of 647 reviews
Rating 2 - Terrible. 100 out of 647 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Great place and location, awesome pools and decent restaurants!
Stayed 4 nights in Jul 2023

10/10

our stay was amazing
Stayed 3 nights in Apr 2023

10/10

Loved it will definitely stay again!

10/10

I really appreciated the hotel, the staff so friendly, definitely I had a great experience.
Stayed 6 nights in Apr 2023

8/10

The beach is beautiful and the service really nice.

10/10

My children loved everything about this place and had a great time.
Stayed 4 nights in Jul 2023

10/10

Clean, nice, excellent place to enjoy and relax.
Stayed 6 nights in Mar 2023

10/10

Been here twice and loved it both times, sad that they are closing
Stayed 3 nights in Jul 2023

8/10

Nice ground keeping plus restaurants was close to each other
Stayed 3 nights in May 2023

10/10

Staff is very friendly
Stayed 3 nights in Jun 2023

10/10

This was a nice relaxing holiday. The people at the resort took all the stress out of a holiday by being the best hosts.
Stayed 7 nights in Jun 2023

10/10

Everyone was so nice and friendly also all the services was nice and quick
Stayed 2 nights in Mar 2023

8/10

Nice view and great hotel. Miguel was amazing from the front area.
Stayed 2 nights in Mar 2023

10/10

The staff, especially Alvin and Jose at the pool were exceptional. Restaurant food was amazing especially the CoCo shop for sandwiches, yogurt and Cucumber Lemon Tea. Would definately stay at this property again!
Stayed 6 nights in Apr 2023

8/10

staff was amazing Osiel was very helpful and accommodating
Stayed 2 nights in Mar 2023

8/10

It's an older property but it's still great.
Stayed 7 nights in Mar 2023

10/10

I liked that the staff were friendly and ready to provide assistance
Stayed 2 nights in Jul 2023

8/10

The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Stayed 2 nights in Jul 2023

6/10

Staff was great. Resort needs a makeover.
Stayed 5 nights in Jun 2023

10/10

ALL WAS AWESOME LOVED THE PROPERTY
Stayed 5 nights in Apr 2023

10/10

I enjoyed the ambiance and atmosphere at the hotel. Gael was so helpful and friendly, very personable
Stayed 4 nights in Mar 2023

4/10

The room was very old and moldy but everything else was excellent
Stayed 14 nights in Feb 2023

8/10

Is nice hotel.need more needs more maintenance and more detailed cleaning.
Stayed 3 nights in Apr 2023

10/10

Loved it
Stayed 4 nights in Apr 2023

6/10

The staff was great but overall rating is average, can improve on some remodeling
Stayed 7 nights in Jul 2023