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Hotel Riu Cancun - All Inclusive

3.5 star property
Ocean-view property with a swim-up bar, near Forum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Cancun - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Front of property – evening/night
Exterior
Porch
Aerial view

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Breakfast included
  • Gym

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Standard Room, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Adults Only |B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Adults Only |B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (Adults Only |B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (Adults Only |B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Sea View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Adults Only | L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Adults Only | L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Adults Only | U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Adults Only | U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Sea View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, Ocean View (Adults Only | L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View (Adults Only | L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Ocean View (Adults Only | U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room, Ocean View (Adults Only | U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Ocean View (Adults Only | E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Ocean View (Adults Only | E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Adults Only | E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Adults Only | E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard

  • Sleeps 3
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Suite Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Double Room With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Double Room With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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All-inclusive
8.8 out of 10, Excellent, (4453)
The price is S$537
includes taxes & fees
10 Dec - 11 Dec
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About the area

Map
Cancun, QROO

What's nearby

  • Cancun Convention Center - 7 min walk - 0.6 km
  • Gaviota Azul Beach - 8 min walk - 0.7 km
  • Forum Beach - 9 min walk - 0.8 km
  • Chac Mool Beach - 14 min walk - 1.2 km
  • Hotel Zone Beaches - 16 min drive - 6.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Hotel Miramar - ‬2 min walk

About this property

Hotel Riu Cancun - All Inclusive

All-inclusive eco-certified property near Cancun Convention Center
Forum Beach and Gaviota Azul Beach are located near Hotel Riu Cancun - All Inclusive, which provides a free breakfast buffet, an adjacent golf course and a nightclub. With a white sand beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in a facial, a body treatment and a massage at Renova Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Enjoy the health club, as well as activities, such as surfing/body boarding, snorkelling and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a swim-up bar and a poolside bar.
Other perks at this property include:
  • 4 outdoor pools with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and a lift
  • A 24-hour front desk, a porter/bellboy and massage treatment rooms
  • Guest reviews speak highly of the family-friendly amenities, beach locale and pool
Room features
All 569 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, recycling and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Scuba-diving lessons
Snorkelling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu
All Inclusive Riu Cancun
Cancun All Inclusive Riu
Cancun Riu
Cancun Riu All Inclusive
Riu
Riu All Inclusive
Riu All Inclusive Cancun
Riu Cancun
Riu Cancun All Inclusive
Cancun Riu Hotel
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Rui Cancun
Riu Cancun All Inclusive All-inclusive property
Riu All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Cancun - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Hotel Riu Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Cancun - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Cancun - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Cancun - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, surfing/body boarding, volleyball and more.

Where is Hotel Riu Cancun - All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Plaza Caracol Mall, Gaviota Azul Beach and Forum Beach. La Isla Shopping Mall is 2.2 mi (3.6 km) away.

Hotel Riu Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1460 out of 2956 reviews" "
Rating 8 - Good. 707 out of 2956 reviews" "
Rating 6 - Okay. 379 out of 2956 reviews" "
Rating 4 - Poor. 199 out of 2956 reviews" "
Rating 2 - Terrible. 211 out of 2956 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dallas

Stayed 4 nights in Nov 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limited food selection compared to some other resorts ive stayed at. Pool area very crowded. Resort was nice but rate would be 7 out of 10
Stayed 4 nights in Nov 2024

8/10 Good

Bruce J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with so many amenities. Food variety and quality were outstanding. Entertainment (live DJ at the pool, night shows on stage) was wonderful.
Stayed 4 nights in Nov 2024

2/10 Terrible

bethlehem mesfin Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities
The host was rude to us. No room service. Rooms are horrible. Beach is tiny. At the pool they talk on a loud speaker non stop. No chance for serenity and yo enjoy the sounds of nature. After 10 all you have is pre made gas station level food to eat.
Stayed 3 nights in Nov 2024

6/10 Okay

Andreina

Disliked: Cleanliness, property conditions & facilities
Riu Cancún is a bit outdated. Renovations needed!
Stayed 3 nights in Nov 2024

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due for the second upgrade. Rooms were clean and inviting. Staff was great! Pools were warm. Buffet had heat options. Biggest downfall was restaurant dinners.
Stayed 4 nights in Nov 2024

8/10 Good

Seongbok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Lissete

Stayed 4 nights in Oct 2024

8/10 Good

Antonio Carlos, chelsea

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Nov 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
People kindness was great
Stayed 4 nights in Nov 2024

4/10 Poor

Armine

Travelled with partner
Disliked: Cleanliness
Got bit over 40 times the first 2 nights until they switched our room. Told them it might be bed bugs because the bites only happened after I woke up those 2 days, they told me that it’s not that and that doesn’t happen in their hotel. No apology no upgrade, nothing. Rooms are not 5 star rooms. No room service. Mirrors, TV, and dressers dirty, reeked of paint or chemicals when we walked in. Sheets were stained in both rooms. Food is alright. Only really nice thing is the view and beach and the staff is nice. Very overhyped in my opinion, pretty disappointing.
Stayed 5 nights in Nov 2024

8/10 Good

Saida

It was a very clean place, workers were extremely polite and kind. It would be good if some middle Eastern and central Asian type of food to the menu
Stayed 6 nights in Nov 2024

10/10 Excellent

Vivian Jade

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at RIU resort. Very family oriented, many activities that are fun to do at the resort, non judgment environment, and employees are very welcoming! Highly recommended this resort.
Stayed 4 nights in Nov 2024

6/10 Okay

Krzysztof

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property, is outdated, the mirrors are stained, the air conditioning in the rooms aren’t very cold, I had to change my room key several times because it just stop working out of the blue, the elevator stopped working. The shower was clogged. However, the staff are friendly and professional. The property itself needs a revamp.
Stayed 5 nights in Nov 2024

10/10 Excellent

Godfrey O Neil

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We arrived early and were greeted by the staff in a very friendly manner. Service was excellent. At first, the Ac in the room was not working, and they sent a technician right away to fixed the issue. The rooms are a little outdated but the excellent service of the staff more than makes up for it.
Stayed 4 nights in Nov 2024

6/10 Okay

Mariam

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool and beach are the best part!! the food was not that great and they should update the rooms and bedding overall it was a decent stay but have stayed in much nicer for less in Cancun.
Stayed 4 nights in Nov 2024

10/10 Excellent

Temeshe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Ibrahim

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay anywhere else
Stayed 4 nights in Nov 2024

8/10 Good

Mina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall not bad, they gave us a very bad room in the begining but they upgraded us to junior suite as a compensation. Food is slightly repititve and activities too but overall not bad.
Stayed 8 nights in Nov 2024

4/10 Poor

Mahmood

Stayed 5 nights in Sep 2024

6/10 Okay

Ramiro, Los Ageles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 5 nights in Nov 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff and service
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was exceptional, and the staff was very friendly and helpful.
Stayed 6 nights in Nov 2024