Cancun, Quintana Roo (CUN-Cancun Intl.) - 117 min drive
Restaurants
Stingray - 2 min walk
Lola Valentina - 2 min walk
North Garden - 2 min walk
Snappers - 1 min walk
Los Burritos - 2 min walk
About this property
Hotel Paradise Suites
Hotel near North Beach
Located close to Shark Beach, Hotel Paradise Suites provides a terrace, an art gallery on-site and designer shops on-site. Treat yourself to a sports massage or other spa services. In addition to a firepit and a garden, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
Free self-parking
Express check-out, express check-in and luggage storage
A computer station, outdoor furniture and beach towels
Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hotel Paradise Suites include comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and dining tables.
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
32-inch flat-screen TVs with cable channels
Private gardens, wardrobes/cupboards and kitchenettes
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Tile flooring in room
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Banquet hall
Communal living room
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Blender
Cookware, dishware, and utensils
Dining table
Freezer
Hob
Kitchenette
Microwave
Mini-fridge
Restaurant dining guides
Toaster
More
Air conditioning
Ceiling fan
Iron/ironing board
Laptop workspace
Living room
Window screens
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in
Access methods
Key retrieval, private entrance
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 50 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres
Frequently asked questions
Is Hotel Paradise Suites pet-friendly?
Yes, this hotel allows cats and dogs (limit 3 total) with a maximum weight of up to 50 kg per pet. A cleaning fee of MXN 500 also applies.
How much is parking at Hotel Paradise Suites?
Self-parking is free at this property.
What time is check-in at Hotel Paradise Suites?
Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Paradise Suites?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hotel Paradise Suites located?
Located in Centro - Supmza 001, this hotel is 0.2 mi (0.2 km) from North Beach, and within 6 mi (10 km) of Shark Beach and Punta Sur. Cancun Mall and Playa Tortugas are also within 16 mi (25 km).
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Hotel Paradise Suites Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 84 out of 153 reviews
10 - Excellent
84
Rating 8 - Good. 34 out of 153 reviews
8 - Good
34
Rating 6 - Okay. 14 out of 153 reviews
6 - Okay
14
Rating 4 - Poor. 12 out of 153 reviews
4 - Poor
12
Rating 2 - Terrible. 9 out of 153 reviews
2 - Terrible
9
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10
Excellent close location to North Beach in a quiet safe setting. We loved the black out curtains, air conditioning, water cooler, fridge and excellent property manager, Alex who spoke perfect English and who was so helpful and accommodating.
ANGELIQUE
Stayed 2 nights in Jul 2025
10/10
Very clean and quiet. Will go back again.
lisa m
Stayed 4 nights in Jun 2025
6/10
We reserved room 8 and received a text message that we were given room 4 which was closer to the street and noisy. We had specifically reserved a room towards the back of the property. No one at reception the whole time we were there. Coffee pot had no coffee filters. Overall the location is good next to Playa Norte but run down. Pillows were flat and uncomfortable.
Dina
Stayed 3 nights in Jul 2025
8/10
Comfortable bed and pillows with all the amenities. Two min. walk to beach, three min. walk too downtown. Lots of restaurants and mini-marts a stones throw away. Will stay again.
ERNEST
Stayed 1 night in Apr 2025
10/10
We absolutely loved our stay at Paradise Suites. We were at another hotel with a beach view, but still elected to move here because of the convenience to Plays Norte and Hidalgo. We also appreciated having more amenities like the kitchenette, which was nice since we stayed a couple weeks. Great shower pressure with hot water was an upgrade for us too! The entire staff was great to work with! Alex was communicative and accommodating. Housekeeping did a great job ensuring clean rooms and fresh towels when we needed them. Grounds crew was always busy maintaining the place and the spa staff were friendly as we came in and out. Also, LOVED the pool. We will be back next year! Thanks Alex and team!
Katherine
Stayed 4 nights in Jun 2025
8/10
great location to walk around and see things
vicky
Stayed 7 nights in Dec 2024
10/10
A hidden little gem, very clean, modern and quiet. Close to the beaches and restaurants.
John
8/10
These are great little efficiency apartments.
The area they’re in is nice and quiet but still close to everything. Alex is a great care taker and most of the folks we met had been visiting for many years.
KATHLEEN
Stayed 6 nights in Feb 2025
10/10
Loved the property. Everything I needed was within walking distance. Staff was very kind and helpful!
Celeste
Stayed 4 nights in Jan 2025
10/10
Best hotel I’ve stayed at on the island. Just a few steps away from everything but still quiet. Massages available on the property, only yoga would make it better.
Catherine
Stayed 6 nights in Dec 2024
10/10
We had a fabulous stay. It is within minutes of walking to restaurants, the beach and shopping. It is a little piece of paradise amongst the hustle and bustle of Playa Norte. Very quaint and quiet hotel on the north side. Alex the manager was extremely hospitable and friendly. Thank you and we will be back again.
Jennifer
Stayed 7 nights in Feb 2025
8/10
Great location relative to Playa Norte and center of the action. Somewhat dated property with obvious efforts to modernize. Nice, attentive staff but management hard to access.
Phil
Stayed 3 nights in Feb 2025
10/10
Great location, nice quiet property.
scott
Stayed 11 nights in Feb 2024
2/10
Online pictures are very misleading and do not reflect the current condition of the property.
Only good thing about property is the location to the beach.
Verified traveller
Stayed 3 nights in Dec 2024
10/10
Great sleepy place- it did the job for a hangout and location.
Gail
Stayed 3 nights in Mar 2024
6/10
Negatives : We did not have hot water the first day. Television did not work entire stay. Internet was very slow or some days limited access. Price did not equal value received.
Positives: Very convenient to beach
Terry
Stayed 4 nights in Feb 2025
10/10
The manager is excellent!
Todd
Stayed 5 nights in Jul 2024
8/10
I would stay here again. Downside was that the pool was being worked on, but easy walking distance to the beach didn't matter if we had a pool. Staff was friendly, and we were able to book great massages on site. We felt safe and comfortable here and the room was very clean.
Julie
Stayed 2 nights in Apr 2024
10/10
Love this Hotel, very nice pool and quiet, great weight area for exercise
Todd
Stayed 14 nights in Oct 2023
10/10
Great hotel, nice and quiet. Staff is fantastic
Kyle
Stayed 3 nights in Nov 2023
10/10
Great! Alex was super-friendly and willing to take us to sunsets if we wanted to. Alex was always available if we needed anything. Would stay again!
Chandra
Stayed 4 nights in Jul 2024
10/10
Perfect location and very friendly service
adel
Stayed 3 nights in Sep 2022
10/10
An amazing location. You will it here and Alex is the best host. Would stay here again for sure!
Michael
Stayed 5 nights in Nov 2023
10/10
Alex and the staff were great and very kind! Location was amazing. We appreciated having a larger fridge. Thank you!
John
Stayed 3 nights in Jul 2024
10/10
Great place to stay. Super close to the beach, right next to food cart street, and a close walk from the ferry. They had the key in the door ready to go; so nice and quiet. Going to stay here again.