You can look forward to free cooked-to-order breakfast, a firepit and a coffee shop/cafe at Cleo Lake Kivu Hotel. Indulge in a massage, a body treatment and a facial at C & C Spa, the on-site spa. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and laundry facilities.
Other perks include:
An outdoor pool
Free self-parking
Outdoor furniture, a banquet hall and concierge services
Room features
All guest rooms at Cleo Lake Kivu Hotel boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
Heated floors, rainfall showers and designer toiletries
60-inch Smart TVs with Netflix, streaming services and premium channels
Wardrobes/cupboards, separate sitting areas and separate dining areas
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free secured, uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
2 bars/lounges
A coffee shop/cafe
A restaurant
Things to do
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Mini-fridge
Outdoor pool
Separate in-room dining area
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Turndown service
Outdoors
Firepit
Garden
Outdoor furniture
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have any lifts
Property is also known as
Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura
Frequently asked questions
Does Cleo Lake Kivu Hotel have a pool?
Yes, this property has an outdoor pool.
Is Cleo Lake Kivu Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cleo Lake Kivu Hotel?
Self-parking is free at this property.
What time is check-in at Cleo Lake Kivu Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Cleo Lake Kivu Hotel?
Checkout is at noon.
Where is Cleo Lake Kivu Hotel located?
Situated in Bwishyura, this spa hotel is 1.1 mi (1.8 km) from Museum of Environment and within 32 miles (52 km) of Les Chutes de Ndaba and Nyungwe Forest National Park.
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Cleo Lake Kivu Hotel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.